Chicago, IL · On-site
$45K - $60K/yr
Helpdesk Technician (Willowbrook, IL) Compensation: Based on Experience, 401K and Health and Life ... This includes planning, installing, configuring, maintaining, and supporting all software and ...
Quick apply
Chicago, IL · On-site
$45K - $60K/yr
Helpdesk Technician (Willowbrook, IL) Compensation: Based on Experience, 401K and Health and Life ... This includes planning, installing, configuring, maintaining, and supporting all software and ...
Rockford, IL · On-site
$20.15 - $30.23/hr
Under the general direction of the Software Support Supervisor, serves as primary point of contact for help desk, technical/procedural support, and problem resolution to users in schools and ...
Rockford, IL · On-site
$20.15 - $30.23/hr
Under the general direction of the Software Support Supervisor, serves as primary point of contact for help desk, technical/procedural support, and problem resolution to users in schools and ...
Rockford, IL · On-site
$20.15 - $30.23/hr
Under the general direction of the Software Support Supervisor, serves as primary point of contact for help desk, technical/procedural support, and problem resolution to users in schools and ...
Rockford, IL · On-site
$20.15 - $30.23/hr
Under the general direction of the Software Support Supervisor, serves as primary point of contact for help desk, technical/procedural support, and problem resolution to users in schools and ...
Chicago, IL · On-site
We cherish and nourish our diverse and inclusive culture and welcome you to help us further grow our community. As a Software Support Senior Associate , you will: * Partner with the development team ...
Chicago, IL · On-site
We cherish and nourish our diverse and inclusive culture and welcome you to help us further grow our community. As a Software Support Senior Associate , you will: * Partner with the development team ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS NTAM Service Delivery organization is looking for a ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS ISS NTAM Service Delivery organization is looking for ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
Chicago, IL · On-site
$114K - $194K/yr
Technical Software Support Lead - Chicago ISS ISS NTAM Service Delivery organization is looking for ... help resolve production issues efficiently. * Participate in after-hours and weekend on-call ...
$28 - $32/hr
Skills Customer service, Software support, Service, Oral and written skills, Customer support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
$28 - $32/hr
Skills Customer service, Software support, Service, Oral and written skills, Customer support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Elgin, IL · On-site
$28 - $32/hr
Skills Customer service, Software support, Service, Oral and written skills, Customer support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Quick apply
Elgin, IL · On-site
$28 - $32/hr
Skills Customer service, Software support, Service, Oral and written skills, Customer support ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Chicago, IL · Hybrid
$18 - $20/hr
Support deployment of enterprise hardware, software, and configuration baselines. Collaborate with ... Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ...
Chicago, IL · Hybrid
$18 - $20/hr
Support deployment of enterprise hardware, software, and configuration baselines. Collaborate with ... Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ...
Chicago, IL · Hybrid
$18 - $20/hr
Support deployment of enterprise hardware, software, and configuration baselines. Collaborate with ... Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ...
Chicago, IL · Hybrid
$18 - $20/hr
Support deployment of enterprise hardware, software, and configuration baselines. Collaborate with ... Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ...
Chicago, IL · On-site
$19 - $22/hr
The Information Technology Support/Helpdesk is responsible for providing internal technical support ... Install new software applications or hardware, coordinating assistance from system admins when ...
Chicago, IL · On-site
$19 - $22/hr
The Information Technology Support/Helpdesk is responsible for providing internal technical support ... Install new software applications or hardware, coordinating assistance from system admins when ...
Chicago, IL · On-site
$19 - $22/hr
The Information Technology Support/Helpdesk is responsible for providing internal technical support ... Install new software applications or hardware, coordinating assistance from system admins when ...
Chicago, IL · On-site
$19 - $22/hr
The Information Technology Support/Helpdesk is responsible for providing internal technical support ... Install new software applications or hardware, coordinating assistance from system admins when ...
Be Seen First
Chicago, IL · On-site
... diverse experience in helpdesk and desktop support. This position involves managing and ... and software support in a dynamic environment. The ideal candidate will demonstrate proactive ...
Quick apply
Be Seen First
Chicago, IL · On-site
... diverse experience in helpdesk and desktop support. This position involves managing and ... and software support in a dynamic environment. The ideal candidate will demonstrate proactive ...
... software solutions for machine and panel builders. We continually evolve the business with help ... The Technical Support Engineer will also look to share best practices and lessons learned through ...
... software solutions for machine and panel builders. We continually evolve the business with help ... The Technical Support Engineer will also look to share best practices and lessons learned through ...
Chicago, IL · On-site
$70K - $80K/yr
Connect with a career that matters, and help us build a safer future. Department OverviewCommand Center Software (CCSW) organization is the team that supports deployment and support services for our ...
Chicago, IL · On-site
$70K - $80K/yr
Connect with a career that matters, and help us build a safer future. Department OverviewCommand Center Software (CCSW) organization is the team that supports deployment and support services for our ...
... software solutions for machine and panel builders. We continually evolve the business with help ... As a Technical Support Engineer, you are an essential team member willing to help serve our ...
... software solutions for machine and panel builders. We continually evolve the business with help ... As a Technical Support Engineer, you are an essential team member willing to help serve our ...
... software solutions for machine and panel builders. We continually evolve the business with help ... As a Technical Support Engineer, you are an essential team member willing to help serve our ...
... software solutions for machine and panel builders. We continually evolve the business with help ... As a Technical Support Engineer, you are an essential team member willing to help serve our ...
Cities in Illinois with the most Software Support Helpdesk job openings:
Chicago, IL • On-site
$45K - $60K/yr
Full-time
Medical, Dental, Life
Re-posted 17 days ago
Helpdesk Technician (Willowbrook, IL)
Compensation: Based on Experience, 401K and Health and Life Insurance.
Today’s Business Solution Inc. due to our growth we will be hiring IT Professionals to support our growth. The positions will be filled immediately.
The Professional Service Technician role is to ensure the stable operation of TBS networked solutions installed in primarily Public Libraries and Higher Education markets as well as other similar industries. This includes planning, installing, configuring, maintaining, and supporting all software and hardware products such as; PC Management, Print Management, Cashless Payment Systems and Hardware product lines. Daily and weekly work schedule is very dynamic and On-Call Support is also a requirement. The position requires routine travel to local installations as well as periodic out of State installation and service support.
Candidates must have a working background in computers and network systems. Experience with Public Libraries or Higher Education markets a plus.
Primary Responsibilities:
- Learns and follows standard conventions for hardware and software installation, problem diagnosis, and problem resolution. Provide technical support over the phone using remote access software as well as on-site support.
- Provide on-call technical support. Must be able to troubleshoot problems over the phone with customers.
- Perform network and security audits.
- Communicate with Manufacturers and QA on field issues and provide feedback on new product.
- Communicate with customers
- Provide technical counsel and training to clients, sales, and administrative staff.
- Determines parts, supplies or tools needed to complete service requests.
- Relays any special problems to service management following each call.
- Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
- Completes all required paperwork and reports (time sheets, service orders, forms, inventory, expense reports, daily project reports, service call reports, and equipment related items).
- Returns defective assemblies or parts to the main office and labels items.
Requirements:
- Must have valid driver’s license with clean driving record.
- Must have a personal vehicle for use in travelling to customer sites as required.
- Must have a clean criminal record with no history of felony conviction.
- Must pass random drug testing.
- Must be flexible to travel on short notice and work irregular work schedules in an on-call work environment.
- Ability to lift and move equipment as needed for repair or installation.
Qualifications:
- Experience working in a team-oriented, collaborative environment
- Excellent customer service and communication skills
- Working knowledge of computers and network systems
- Proven technical aptitude
- Strong organizational and problem solving skills
- Strong interpersonal and oral communication skills
- Ability to present ideas and solutions in user-friendly language
- Adept at reading, writing, and interpreting technical documentation and procedure manuals
- Highly self-motivated and directed
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Degree in electronics and network systems a plus
- Data Management Experience a plus
Today's Business Solutions Inc est. 1991 is a leader in Print Management, Mobile Printing, Computer Reservation, Cashless Payment solutions and Self-Serve Scanning solutions in the Public Library market.
