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Software Quality Operations Associate Jobs in Spring Valley, NY

SuperDial

Agent Operations Associate

New York, NY · On-site

$75K - $110K/yr

SuperDial is looking for an Agent Operations Associate to increase trial-to-paid customer ... Own quality initiatives to maintain high retention alongside the customer success team * Improve ...

iCapital

Onboarding Operations - Associate

Stamford, CT · Hybrid

$75K - $85K/yr

About the Role iCapital is looking to hire an Onboarding Operations Associate to join the Data ... Conduct quality checks on case work to ensure accuracy, completeness, and compliance with SOPs.

Cents

Sales Operations Associate

New York, NY · Remote

... * QA inbound and outbound activity tracking (calls, emails, meetings) to ensure clean attribution ... Proficiency with ChiliPiper (or similar booking/routing software) and Outreach (or similar ...

iCapital

Onboarding Operations - Associate

Stamford, CT · On-site

$75K - $85K/yr

About the Role iCapital is looking to hire an Onboarding Operations Associate to join the Data ... Conduct quality checks on case work to ensure accuracy, completeness, and compliance with SOPs.

Jackpot

Operations Associate (Part-Time)

New York, NY · On-site

$19/hr

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ... Adhere to established operating procedures to maintain quality and consistency. * If applicable ...

Cents

Sales Operations Associate

New York, NY · On-site

$90K - $105K/yr

... * QA inbound and outbound activity tracking (calls, emails, meetings) to ensure clean attribution ... Proficiency with ChiliPiper (or similar booking/routing software) and Outreach (or similar ...

Jackpot

Operations Associate (Part-Time)

New York, NY · On-site

$19/hr

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ... Adhere to established operating procedures to maintain quality and consistency. * If applicable ...

Cents

Sales Operations Associate

New York, NY · Remote

$90K - $105K/yr

... * QA inbound and outbound activity tracking (calls, emails, meetings) to ensure clean attribution ... Proficiency with ChiliPiper (or similar booking/routing software) and Outreach (or similar ...

Tempus

Strategy & Operations Associate

New York, NY · On-site

Tempus is seeking a highly motivated Strategy & Operations Associate to join our Clinical Data ... Help identify practical opportunities to use AI and workflow changes to improve quality ...

Zealthy

Clinical Operations Associate

New York, NY · On-site

At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their ... We are seeking a Clinical Operations Associate to support Zealthy's fast-growing clinical team.

Order.co

Vendor Operations Associate

New York, NY · On-site

About the Role Order.co is looking for a Vendor Operations Associate to help ensure orders are ... Experience with spreadsheets, email, and business software is helpful but not required Why This ...

Jackpot

Operations Associate (Part-Time)

New York, NY

$19/hr

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ... Adhere to established operating procedures to maintain quality and consistency. * If applicable ...

Jackpot

Lead Operations Associate

New York, NY

$21/hr

We're seeking a dedicated and passionate Full -Time Lead Operations Associate to support our ... Adhere to established operating procedures to maintain quality and consistency. * If applicable ...

Jackpot

Lead Operations Associate

New York, NY · On-site

$21/hr

We're seeking a dedicated and passionate Full -Time Lead Operations Associate to support our ... Adhere to established operating procedures to maintain quality and consistency. * If applicable ...

Arch

Senior Operations Associate

New York, NY · On-site

$85K - $95K/yr

About the Role We're looking for a Senior Associate to support Arch's various client segments and ... You'll focus on operational execution, data quality, reporting accuracy, and client readiness while ...

Jackpot

Lead Operations Associate

New York, NY

$21/hr

We're seeking a dedicated and passionate Full -Time Lead Operations Associate to support our ... Adhere to established operating procedures to maintain quality and consistency. * If applicable ...

Camber

Insurance Operations Associate

New York, NY · On-site

$80K - $90K/yr

Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more ...

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Software Quality Operations Associate information

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$11

$27

$51

How much do software quality operations associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for software quality operations associate in Spring Valley, NY is $27.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.92 per hour, depending on experience, location, and employer.

What is a Software Quality Operations Associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What are the key skills and qualifications needed to thrive as a Software Quality Operations Associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

What are some of the typical challenges faced by a Software Quality Operations Associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.
What job categories do people searching Software Quality Operations Associate jobs in Spring Valley, NY look for? The top searched job categories for Software Quality Operations Associate jobs in Spring Valley, NY are:
What cities near Spring Valley, NY are hiring for Software Quality Operations Associate jobs? Cities near Spring Valley, NY with the most Software Quality Operations Associate job openings:
Software Quality Operations Associate jobs near you
Infographic showing various Software Quality Operations Associate job openings in Spring Valley, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $56,765 per year, or $27.3 per hour.

Agent Operations Associate

SuperDial

New York, NY • On-site

$75K - $110K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago

Job description

SuperDial is looking for an Agent Operations Associate to increase trial-to-paid customer conversion, maintain high retention, and improve internal operational performance. This role is highly cross-functional and ideal for someone who blends strategic thinking with executional rigor.
About the role:
  • Own and optimize the customer trial experience to increase conversion rates.
  • Analyze engagement and usage data to identify and resolve friction points in the customer journey.
  • Own quality initiatives to maintain high retention alongside the customer success team
  • Improve operational efficiency across call center and support workflows through process redesign, automation, and performance tracking.
  • Collaborate across teams (Product, Customer Success, Engineering) to implement scalable systems and workflows.

About you:
  • 3+ years of experience in operations, data analysis and process improvement.
  • Strong analytical skills with experience using Excel, SQL, or other data tools.
  • Highly organized and detail-oriented, with a proactive problem-solving mindset.
  • Ability to manage multiple tasks and work cross-functionally in a fast-paced environment.
  • Strong verbal and written communication skills, with the ability to present data clearly.

Preferred qualifications:
  • 3+ years in operations, strategy, or consulting; startup experience a plus.
  • Proficient in data analysis and operational tooling (SQL, Excel/Sheets, dashboards).
  • Strong problem-solving, communication, and cross-functional collaboration skills.
  • Bonus: Background in healthcare, SaaS onboarding, or call center operations.

What's in it for you?
  • The opportunity to contribute to key operational improvements at a fast-growing AI-powered healthcare company.
  • A dynamic, entrepreneurial culture where your work directly impacts efficiency and customer experience.
  • Competitive salary, equity and benefits, including health, dental, vision and unlimited PTO.

Who we are:
SuperDial is transforming AI in healthcare, helping organizations improve efficiency, reduce administrative burden, and optimize revenue cycle management. Our operations team is at the core of ensuring seamless execution and continuous improvement. Join us and help shape the future of AI in healthcare.
The base salary for this role ranges from $75,000 to $110,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we're always open to exceptional talent.

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