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Software Quality Operations Associate Jobs in Queens, NY

Wilton Re

Operations Associate

Norwalk, CT · Hybrid

We are experiencedindustry specialists focused on the risk, capital and operational needs of ... Software Development Life Cycle (SDLC) preferred Experience with Extract Translate Load (ETL) ...

Broadridge

Operations Associate (Hybrid)

Newark, NJ · On-site

$23/hr

Maintain detailed call log documentation utilizing Salesforce CRM software. * Partner with various ... Ensure high service quality during interactions on inbound/outbound calls. * Adhere to required ...

Lotto.com

Operations Associate

Jersey City, NJ · On-site

$45 - $55/hr

... proprietary company software and equipmentCoordinate production, printing and storage ... activitiesOnline Operations Coordination:Follow end-user communication guidelines and ...

Roku

Systems Operations Associate

Stamford, CT · On-site

The Systems Operations Associate facilitates the delivery of scalable process and product ... Experience with data governance, data quality management, and SOX or similar compliance frameworks

Nen Creative

Business Operations Associate

New York, NY · On-site

Manage employee onboarding and offboarding, including documentation, account setup, software access ... You thrive in a high-performance environment with an exceptionally high bar for quality and ...

Quorum

Deposit Operations Associate

Purchase, NY · On-site

How You'll Make an Impact The Deposit Operations Associate supports day-to-day deposit and payment ... quality, and the member experience. Exposure to process automation, RPA technologies, and AI ...

Roku

Systems Operations Associate

New York, NY · On-site

$99K/yr

The Systems Operations Associate facilitates the delivery of scalable process and product ... Experience with data governance, data quality management, and SOX or similar compliance frameworks

EliseAI

Revenue Operations Associate

New York, NY · On-site

... access to quality healthcare, yet both are often harder to secure than they should be. By ... While all Revenue Operations Associates operate cross-functionally across the Commercial ...

Clasp, Inc

Operations Associate

New York, NY · On-site

$70K - $100K/yr

... SLA and quality targets * Implementations: onboard new employer groups: collect and validate ... Cross-functional support: be the operational voice into R&D: reproduce bugs, define edge cases ...

Valinor

Operations Associate

New York, NY · On-site

People operations: coordinate basic HR policies, run hiring logistics (interview scheduling ... You use AI to 10x your output while keeping a high bar for quality. * Experience supporting senior ...

Roku

Systems Operations Associate

Stamford, CT · On-site

The Systems Operations Associate facilitates the delivery of scalable process and product ... quality, and scale their impact. Strong candidates know how to frame problems, guide AI-assisted ...

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All JobsSoftware Quality Operations Associate JobsSoftware Quality Operations Associate Jobs in Queens, NY

Software Quality Operations Associate information

See Queens, NY salary details

$11

$28

$52

How much do software quality operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for software quality operations associate in Queens, NY is $28.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $32.84 per hour, depending on experience, location, and employer.

What is a software quality operations associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What are some of the typical challenges faced by a software quality operations associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.

What are the key skills and qualifications needed to thrive as a software quality operations associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

What are popular job titles related to Software Quality Operations Associate jobs in Queens, NY?

For Software Quality Operations Associate jobs in Queens, NY, the most frequently searched job titles are:

What job categories do people searching Software Quality Operations Associate jobs in Queens, NY look for?

The top searched job categories for Software Quality Operations Associate jobs in Queens, NY are:

What cities near Queens, NY are hiring for Software Quality Operations Associate jobs?

Cities near Queens, NY with the most Software Quality Operations Associate job openings:

Software Quality Operations Associate jobs near you
Infographic showing various Software Quality Operations Associate job openings in Queens, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $58,453 per year, or $28.1 per hour.

Transcription Operations Associate

AlphaSights

New York, NY

$75K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Key responsibilities

  • Manage transcription orders by prioritizing unclaimed tasks and addressing queries to ensure efficient production.

  • Resolve workflow issues independently and collaborate with internal teams for troubleshooting to maintain service delivery standards.

  • Support the operational performance of the regional team by monitoring KPIs and ensuring a productive and engaged workforce.

Job description

Transcription Operations Associate

Platform Operations

Who we are:

AlphaSights is the leading global knowledge platform. Our sophisticated technology platform enables our clients, our people, and our experts to connect, collaborate, and transfer globally distributed knowledge faster than ever before. Professionals at investment firms, consultancies, corporations, and nonprofits rely on us to connect them seamlessly with knowledgeable domain experts who help enhance their thinking, inform critical decisions, and propel their business forward. Founded in 2008, AlphaSights currently employs more than 1,500 professionals in nine offices around the globe and regularly ranks as one of the fastest-growing companies in the world.

The role:

As a Transcription Operations Associate in the Americas region, you will play a critical role in the delivery of our AI-powered, human-in-the-loop transcription product, a published, client-facing service that consistently achieves 99%+ accuracy and powers the success of clients' investment and compliance workflows. You will proactively manage the production queue to ensure transcripts meet our quality standards and industry-leading turnaround times, resolve workflow issues promptly, and address queries from our Client Service Teams. You will also oversee operational performance across your region, ensuring we not only meet but exceed KPIs for exceptional service delivery, productivity, and engagement.

What you'll do:

  • Production Oversight: Managing transcription orders, prioritizing unclaimed tasks, and addressing queries and capacity gaps for efficient production. You will be responsible for ensuring that we are meeting industry-leading turnaround time, quality, and cost-efficiency at scale.
  • Issue Resolution: Independently addressing issues that affect transcription service delivery, while leveraging internal teams for troubleshooting as required.
  • Distributed Workforce Management: Supporting the success of a skilled team in your region. You will be responsible for your unit's KPIs, ensuring a productive and engaged workforce. 

Who you are:

  • Output-focused:  You are an execution-focused individual that thrives in a fast-paced environment and drives measurable outcomes and KPIs for the function.
  • Meticulous attention to detail: Your high standards and unwavering attention to detail ensure the highest level of accuracy and precision in your work.
  • Self-starter: You take initiative in identifying issues, proposing operational improvements, and driving solutions. Your proactive approach and adaptability allow you to thrive in a dynamic environment.

Requirements:

  • Bachelor's degree, with strong academic credentials in any field and noteworthy extracurricular leadership
  • No prior work experience is needed. However, relevant internships and other evidence of interest / experience working in operations in a service or business context are desirable 
  • Track record of strong academic performance (minimum GPA of 3.5)
  • Fluency in written and spoken English is essential

Compensation and Benefits

  • Compensation: $75,000
  • 17 vacation days, 10 company holidays, and an end of year break between Christmas Day and New Year's Day
  • Competitive medical, dental, and vision insurance
  • 401(k) match - 4% of your total compensation matched dollar-for-dollar
  • Prime midtown office with state-of-the-art amenities
  • The option to work from home on Fridays 

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