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Software Quality Operations Associate Jobs in Dearborn Heights, MI

Ford Motor

Software Quality Engineer

Dearborn, MI · On-site

$99.10 - $166.20/hr

Enterprise Connectivity Business Operations team translates those strategic choices into tangible ... The Software Quality Assurance Engineer is responsible for applying advanced quality methodologies ...

New

SkySpecs

Senior Software Quality Engineer

Ann Arbor, MI · On-site

$100 - $150/hr

Senior Software Quality Engineer What will I be getting myself into? As a Senior Software Quality ... Reducing operational toil through automation. Success is measured by the confidence we have in ...

New

General Motors

Staff Software DevOps Engineer

Milford, MI

$46.50 - $63.50/hr

Monitor and analyze pipeline performance and software quality metrics,identifyingareas for ... Influence cross-functional teams to adopt modern DevOps practices, resilient system design, and ...

General Motors

Staff Software DevOps Engineer

Warren, MI

$49.50 - $67.75/hr

Monitor and analyze pipeline performance and software quality metrics,identifyingareas for ... Influence cross-functional teams to adopt modern DevOps practices, resilient system design, and ...

General Motors

Staff Software DevOps Engineer

Milford, MI · On-site

$46.50 - $63.50/hr

Monitor and analyze pipeline performance and software quality metrics, identifying areas for ... Influence cross-functional teams to adopt modern DevOps practices, resilient system design, and ...

Siemens AG

HyperMesh CFD QA Engineer

Troy, MI · On-site

$109.80 - $197.70/hr

You will work closely with software development, product management, applications engineering, DevOps, and other cross-functional teams to deliver high-quality simulation solutions. Key ...

New

Siemens

HyperMesh CFD QA Engineer

Troy, MI · On-site

You will work closely with software development, product management, applications engineering, DevOps, and other cross-functional teams to deliver high-quality simulation solutions. Key ...

JCPenney

Operations Associate - Southland S/C

Taylor, MI · On-site

$13.75 - $17.19/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and ...

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Software Quality Operations Associate information

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$10

$24

$46

How much do software quality operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for software quality operations associate in Dearborn Heights, MI is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $29.04 per hour, depending on experience, location, and employer.

What is a software quality operations associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What are some of the typical challenges faced by a software quality operations associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.

What are the key skills and qualifications needed to thrive as a software quality operations associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

What job categories do people searching Software Quality Operations Associate jobs in Dearborn Heights, MI look for?

The top searched job categories for Software Quality Operations Associate jobs in Dearborn Heights, MI are:

What cities near Dearborn Heights, MI are hiring for Software Quality Operations Associate jobs?

Cities near Dearborn Heights, MI with the most Software Quality Operations Associate job openings:

Software Quality Operations Associate jobs near you
Infographic showing various Software Quality Operations Associate job openings in Dearborn Heights, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,668 per year, or $24.8 per hour.

Software Quality Engineer

Ford Motor Company

Dearborn, MI • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 29 days ago

Job description


We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
Do you want to drive business strategy and define products for software and digital experiences? Enterprise Connectivity Business Operations team translates those strategic choices into tangible business propositions. We represent the voice of the customer as we build distinctive, always-on connected vehicle technologies and services that transform the ownership experience.
The Software Quality Assurance Engineer is responsible for applying advanced quality methodologies and tools to proactively identify, analyze, and eliminate potential defects throughout the product lifecycle. This role champions a "shift-left" approach, embedding prevention strategies into every stage of software and product development.
You will translate quality principles and defect prevention vision into concrete action - acting as a trusted technical partner to cross-functional stakeholders and collaborating closely with engineering teams to embed robust, systemic defect prevention practices across our automotive platforms.
Responsibilities
What you'll do...
  • Facilitate Root Cause Analysis (RCA) of identified issues, collaborating with cross-functional engineering disciplines
  • Employ structured problem-solving methodologies (e.g., 8D, 3-Legged 5 Whys, PDCA) to identify true underlying causes rather than symptoms
  • Document RCA findings, clearly capturing contributing factors and systemic weaknesses
  • Define robust Prevent Recurrence Actions (PRAs) with relevant teams to eliminate root causes
  • Establish and maintain a systematic tracking mechanism for PRAs, monitoring progress to closure
  • Verify implemented actions achieve the desired quality improvement without introducing new issues
  • Document identified non-conformances and potential issues
  • Collaborate with responsible teams to resolve non-conformances, track progress, and verify corrective measure effectiveness
  • Plan, schedule, and perform quality audits across processes and products
  • Identify non-compliance, risks, and improvement opportunities
  • Generate audit reports, communicate findings to stakeholders, and drive timely closure; escalate as needed to resolve open findings
  • Establish and maintain data collection processes for key quality measures
  • Apply statistical methods to monitor quality metrics and identify trends
  • Partner with cross-functional teams to implement targeted actions, bringing processes and product quality back within control limits
  • Synthesize Software Quality Assurance (SWQA) data and activities into clear, actionable summaries
  • Develop and maintain dashboards, newsletters, executive summaries, and formal presentations to communicate SWQA status, KPIs, risks, and improvement initiatives to both engineering teams and executive leadership
  • Collaborate with supplier quality management teams to ensure externally sourced components meet Ford eSoW requirements and support overall defect prevention
  • Conduct software design reviews to ensure compliance with architectural and quality standards
  • Participate in engineering joint reviews to reinforce best practices in software development
  • Coach and train engineering teams on software quality best practices, including ASPICE compliance

Qualifications
You'll have...
  • Bachelor's degree in Computer Science, Software Engineering, or a related field
  • 10+ years of software engineering experience in the automotive industry, with a strong focus on software quality and defect prevention (root cause analysis, corrective/preventive action management, quality audits). Experience in verification & validation is a plus but is not a substitute for direct defect prevention/quality engineering experience.
  • Proven expertise in software defect prevention methodologies, including within embedded software systems
  • Hands-on experience with structured problem-solving tools (8D, 5 Whys, Root Cause Analysis facilitation, PDCA)
  • Experience conducting quality audits and managing non-conformance resolution
  • Strong background in Failure Mode Avoidance (FMA) for software systems
  • Strong embedded software development expertise
  • Experience applying statistical methods to monitor and improve quality metrics
  • Excellent communication, coaching, and training skills to drive cultural and technical improvements
  • Experience working within a software quality organization highly desired

Even better, you may have...
  • ASPICE Assessor Certification
  • Experience with software process assessments
  • Experience with automotive software engineering development processes
  • Experience with Ford GPDS and as a Ford Design & Release Engineer
  • Experience with Ford eSoW requirements and supplier quality management
  • Experience with DevOps, continuous integration, and automated software testing
  • Understanding of open-source software compliance and cybersecurity best practices

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid
#LI-SC3
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About Ford

Sourced by ZipRecruiter

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

Industry

Civil engineering construction

Company size

51 - 200 Employees

Headquarters location

Doral, FL, US

Year founded

1982

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