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Software Quality Assurance Manager Jobs in Reston, VA

GT Independence

Quality Assurance Manager

Washington, DC · On-site

$75K - $85K/hr

The Quality Assurance Manager is responsible for leading and overseeing the organization ... Operation of computerized software programs, databases, and basic office equipment. Comfortable ...

Granules

Quality Assurance Manager

Manassas, VA · On-site

The QA Manager ensures compliance with cGMP and internal policies, procedures and specifications. This position is responsible for performing documentation for all quality system functions in ...

Pioneering Evolution LLC

Software QA Engineer

Arlington, VA · On-site

$100K - $120K/yr

Five (5) years of experience in software quality assurance, including both manual and automated ... Experience with test management and traceability tools such as Jira, Zephyr, TestRail, or similar ...

E Logic

Quality Assurance (QA) Analyst

Washington, DC · Remote

$85K/yr

The QA Analyst will conduct quality assurance reviews of software deliverables, verify compliance ... Ability to manage multiple priorities and meet project deadlines. Preferred Qualifications * ISTQB ...

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Software Quality Assurance Manager information

See Reston, VA salary details

$12.5K

$123.4K

$173.2K

How much do software quality assurance manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for software quality assurance manager in Reston, VA is $123,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,400.00 and $145,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a software quality assurance manager, and why are they important?

To thrive as a Software Quality Assurance Manager, you need expertise in software testing methodologies, quality assurance processes, and a strong understanding of the software development lifecycle, often supported by a degree in computer science or a related field. Familiarity with tools such as Selenium, JIRA, TestRail, and certifications like ISTQB are commonly required. Strong leadership, problem-solving, and communication skills help you effectively lead teams and advocate for product quality. These skills ensure the delivery of reliable software products, effective team performance, and alignment with organizational goals.

What does a software quality assurance manager do?

A software quality assurance manager oversees the testing and evaluation of software products to ensure they meet quality standards and requirements. They develop testing strategies, coordinate testing teams, and use tools like test management software to identify and resolve defects, ensuring the delivery of reliable software. Strong leadership, communication skills, and knowledge of testing methodologies are essential for this role.

What is a software quality assurance manager?

Software Quality Assurance (QA) Managers are professionals responsible for overseeing the quality assurance process in software development. They lead teams that design, implement, and maintain testing procedures to ensure software products meet established standards and requirements. QA Managers work closely with developers, product managers, and other stakeholders to identify defects, prevent issues, and improve overall software quality. Their role is crucial for delivering reliable, secure, and user-friendly software products.

Is software quality assurance a good career?

Software Quality Assurance (QA) managers oversee testing processes to ensure software meets quality standards, requiring skills in testing tools, automation, and communication. The role offers opportunities for career growth, competitive salaries, and involvement in various development stages, making it a stable and valuable career path in the tech industry.
What are popular job titles related to Software Quality Assurance Manager jobs in Reston, VA? For Software Quality Assurance Manager jobs in Reston, VA, the most frequently searched job titles are:
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Software Quality Assurance Manager jobs near you
Infographic showing various Software Quality Assurance Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $123,432 per year, or $59.3 per hour.

Quality Assurance Manager

GT Independence

Washington, DC • On-site

Full-time

PTO

Re-posted 26 days ago

GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

88th of 239 rated social care providers

Job description

Description
Make a Meaningful Impact Every Day!
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2026/2027-a distinction reserved for top employers committed to outstanding employee experiences.
The Quality Assurance Manager is responsible for leading and overseeing the organization's comprehensive quality assurance, compliance, and continuous quality improvement activities. Reporting to the Director of Quality Assurance, this role provides direct supervision to Quality Assurance Associates and is responsible for ensuring organizational adherence to regulatory, contractual, and accreditation standards, including CARF requirements.
RESPONSIBILITIES AND DUTIES
  • Lead and coordinate all CARF accreditation activities, including readiness planning, policy and procedure review, evidence collection, mock survey preparation, corrective action planning, and ongoing compliance monitoring to maintain accreditation standards.
  • Oversee health and safety compliance for all organizational locations by partnering with designated site representatives to ensure consistent monitoring, documentation, corrective actions, and regulatory compliance.
  • Supervise Quality Assurance Specialists and provide leadership, coaching, mentoring, and performance oversight to ensure quality objectives and departmental expectations are achieved.
  • Organize, facilitate, and participate in quality assurance, compliance, satisfaction, and continuous improvement committees and workgroups.
  • Prepare executive-level reports, dashboards, summaries, and presentations related to quality initiatives, performance outcomes, risk trends, and improvement activities.
  • Oversee the design, administration, analysis, and reporting of participant, caregiver, stakeholder, and employee satisfaction surveys. Design and implement innovative stakeholder satisfaction and feedback strategies, including continuous feedback mechanisms, technology-based surveying methods, and real-time data collection approaches.
  • Analyze survey results, identify trends and opportunities for improvement, and collaborate with leadership to develop action plans and quality improvement strategies. • Manage and oversee the organizational "close the loop" process to ensure stakeholder concerns and feedback are appropriately addressed and monitored for resolution.
  • Utilize technology, automation, artificial intelligence (AI), and emerging tools to improve quality assurance processes, reporting capabilities, stakeholder engagement, and operational efficiencies.
  • Oversee incident reporting, grievances, complaints, and escalation processes to ensure timely review, investigation, documentation, resolution, and compliance with internal and external requirements.
  • Receive, investigate, monitor, and respond to Better Business Bureau complaints and other external complaints or escalations within required timelines.
  • Monitor and trend incident, grievance, complaint, audit, and satisfaction data to identify systemic concerns, operational risks, training needs, and preventative measures.
  • Lead and oversee data integrity initiatives, including audits, validations, quality checks, reporting accuracy, and monitoring of organizational data systems.
  • Ensure accurate tabulation, maintenance, analysis, and reporting of quality assurance and satisfaction data for leadership review and strategic planning.
  • Conduct comprehensive quality reviews utilizing large data sets to identify trends, risks, process gaps, operational concerns, and opportunities for improvement.
  • Develop and implement proactive quality monitoring strategies without reliance on extensive contextual background, utilizing analytical reasoning and independent assessment skills.
  • Analyze data trends and provide actionable recommendations to leadership to improve operational performance, compliance outcomes, customer experience, and organizational effectiveness.
  • Identify opportunities to improve operational workflows, customer experience, reporting processes, and organizational efficiencies through data-driven analysis and quality improvement methodologies.
  • Collaborate cross-functionally with operations, compliance, training, customer service, IT, and leadership teams to support organizational goals and quality initiatives.
  • Support organizational risk management and compliance activities through ongoing monitoring, reporting, and corrective action follow-up.
  • Maintain strict confidentiality of sensitive organizational, participant, employee, and operational information.
  • Perform additional duties and special projects as assigned.
  • Uphold company mission, vision, and values in all interactions and responsibilities.

EDUCATION
  • Bachelor's degree in business administration or related field preferred.

EXPERIENCE AND QUALIFICATIONS
  • 3-5 years of experience relevant to the work performed.
  • Direct experience preparing for CARF Accreditation (Commission on Accreditation of Rehabilitation Facilities) preferred.
  • Experience working with large and complex data sets, including the ability to independently identify trends, risks, and areas requiring further review.
  • Knowledge of principles and processes for quality improvement, compliance, and technical reading/writing.
  • Strong analytical and critical thinking skills with the ability to make informed recommendations based on data and quality indicators.
  • Experience developing and administering satisfaction surveys, stakeholder feedback initiatives, or customer experience programs preferred.
  • Operation of computerized software programs, databases, and basic office equipment. Comfortable learning and utilizing new technologies, including AI-based tools and automation platforms, to improve processes and outcomes.
  • Strong knowledge of Microsoft Excel, including data analysis, formulas, pivot tables, reporting, and trend analysis.
  • High level of confidentiality.
  • Demonstrate the ability to balance work pressure with time management skills.
  • Experience in supervision, business management and leadership.
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing.
  • Excellent written and oral communication skills.
  • Effective decision-making skills.
  • Excellent organizational skills with the ability to manage multiple priorities, deadlines, and quality initiatives simultaneously.
  • Experience in working, initiating and maintaining highly effective team.

WORK ENVIRONMENT
  • Work is performed in a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our QA team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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