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Software Implementation Trainer Jobs in Michigan

Trapeze

Implementation Consultant

Three Rivers, MI · Remote

You are looking for an exciting opportunity to contribute to a leading software company ... Perform testing, training, consulting, or other support for customers. * Supporting other parts of ...

Trapeze

Implementation Consultant

Three Rivers, MI · Remote

You are looking for an exciting opportunity to contribute to a leading software company ... Perform testing, training, consulting, or other support for customers. * Supporting other parts of ...

RevSpring, Inc.

Implementation Specialist

Livonia, MI · On-site

Provide implementation documentation, customer training, knowledge transfer, and operational ... Minimum of two (2) years of experience in software implementation, project management, customer ...

Alfa

Implementation Architect

Royal Oak, MI · Hybrid

$77K - $103K/yr

... and software engineering teams to identify gaps and ensure new features satisfy customer ... Training, including development of materials and delivery You will be expected to be fully ...

OpTech

Automotive Feature Systems Engineer

Dearborn, MI · On-site

When you work at OpTech, not only do you get health and dental benefits, but you also have training ... software implementation support rather than software testing or validation. The ideal candidate ...

Future Energy

Implementation Specialist

Troy, MI · On-site

$50K - $60K/yr

Executes all software configuration tasks, following templated processes to ensure consistency ... Assists in the preparation of owner training documentation and sign-in sheets upon project ...

Future Energy

Implementation Specialist

Troy, MI · On-site

Executes all software configuration tasks, following templated processes to ensure consistency ... Assists in the preparation of owner training documentation and sign-in sheets upon project ...

Future Energy

Implementation Specialist

Troy, MI · On-site

Executes all software configuration tasks, following templated processes to ensure consistency ... Assists in the preparation of owner training documentation and sign-in sheets upon project ...

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Software Implementation Trainer information

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Cities in Michigan with the most Software Implementation Trainer job openings:

Implementation and Training Specialist

Bath, MI • On-site

BS&A Software LLC
Software Development • 51 - 200 employees
Learn more about BS&A Software LLCexternal

Full-time

Re-posted 7 days ago

Job description

Description:

BS&A Software, a market-leading software organization with proven technology, is seeking an Implementation & Training Specialist. You will play a key role in assisting with the implementation of BS&A’s ERP software (primarily cloud-based) in local governments and utility districts throughout the country. Our Implementation & Training Specialists are customer-facing and play a key role in translating customer requirements into our software solutions.

If you are looking for a challenging and rewarding opportunity to utilize your skills, we’d love to hear from you!


 Key Responsibilities:

  • Ability to Define, analyze, and interpret client business needs and procedures autonomously, aligning them with project objectives
  • Independently configure and customize ERP systems in line with client’s operational methods and BS&A’s recommended practices
  • Identify and document business/technical prerequisites for specific software design/development, forms, reports, interfaces, processes, configuration, and other necessary alterations
  • Develop user documentation and guidance materials for customers
  • Conduct software training for end-users both remotely and in-person, sometimes training several customers simultaneously
  • Deliver outstanding customer support and address client concerns throughout the implementation process
  • Cooperate with various team members, including Project Managers, Data Conversion Developers, and other Implementation & Training Specialists
  • Act as the liaison for the client, assuring a smooth handover of customer accounts to our Customer Support team
Requirements:

Qualifications:

  • Bachelor’s degree in Business, Accounting/Finance, Information Systems, or equivalent work experience
  • Strong communication skills, both written and verbal, are essential
  • Excellent customer facing skills with the ability to simplify technical aspects for non-technical users
  • Ability to work independently, manage personal tasks effectively, take initiative in problem-solving, and meet deadlines. The ideal candidate will be able to juggle multiple tasks in a fast-paced, deadline-oriented setting.
  • Ability to manage stress and anxiety levels in complex and fast paced environments
  • Prior experience with SaaS platforms, especially Government Technology SaaS solutions, is desirable but not required
  • Note: The Implementation & Training Specialist role involves travel, including multi-day trips. Many of our clients are based in different states, so expect to be traveling up to 75% of the time, but home on weekends.
  • Valid driver’s license