Software Implementation Manager Jobs in Windsor, WI

The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a Program Manager to join our Alumni Relations and Engagement Team!  In this position, you will lead the design, development and implementation of advancement programs and initiatives that meaningfully engage UW-Madison alumni and donors and amplify their relationship with the university.  Successful candidates will have demonstrated the ability to develop engagement strategies, plan and oversee the execution of a variety of constituent events and activities, form positive relationships with partners and stakeholders, and take initiative to ensure project success. This is a hybrid role that will require you to work in our Madison, WI office location at least two days weekly.

Program Design and Management 

• Leads the planning, development, and implementation of events and activities in alignment with organizational priorities which engage alumni and donors in the life of the university and with each other
• In collaboration with colleagues in other functional areas and campus partners, contributes to development of annual plans to achieve organizational objectives by  engaging alumni and donors through high-quality, meaningful activities
• Works collaboratively on cross-functional teams with colleagues from Marketing/Communications and other divisions, and serves other roles on project teams as needed
• Provides expertise on matching appropriate content and event experience to audience and objectives.
• Identifies, recruits, and manages the relationship with faculty and staff speakers and other program content providers.
• Communicates regularly with appropriate stakeholders on program planning.
• Provides on-site leadership and oversight during program and event implementation.
• Manages staff and alumni volunteers leading up to and during event implementation.
• Manages and oversees program evaluation and data collection.
• Applies alumni engagement metrics to strategic engagement planning to maximize return on investment.

Constituent Relations 

• Provides exceptional customer service to internal and external constituents.
• Responds promptly and courteously to inquiries from internal and external constituents, taking the initiative to seek information and resolution.
• Communicates frequently and proactively with internal and external constituents and stakeholders.
• Intentionally solicit feedback and participation from alumni and donors in the design and development of engagement activities.
• Strengthens relationships with alumni and donors by attending organization-sponsored activities.
• Cultivates and manages relationships with volunteers.

Administration 

• Effectively manages programs and project plans, consistently meeting deadlines, effectively using available project management tools, and using available resources to address challenges.
• Demonstrates an understanding of and effectively utilizes organizational administrative polices, processes and technology tools.
• Participates in the budget planning process and assists in the ongoing management of the budget.
• Manages documentation of program concept, design and development.
• Initiates and oversees reporting on engagement outcomes.
• Actively engages in process improvement and implements changes to make improvements when appropriate

Required Qualifications:

• Bachelor's degree or equivalent professional experience
• 3+ years' full-time professional work in outreach programming, education, event planning or similar.
• Experience using constituent databases and presentation software.
• Demonstrated abilities in project management, program development and event planning.

Other Qualifications:

• Program design and implementation experience.
• Budgeting experience.
• Experience in higher education or non-profit environment.
• High degree of proficiency in Microsoft Office.

At WFAA, we are dedicated to creating an inspiring, creative, and respectful work environment for our employees. We offer competitive pay and an outstanding benefits program, including a generous 10% 401k contribution after just one year of service! Join us and be part of a team that values your growth and well-being. Click here to learn more about our employee benefits! 

The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the "doing business as" name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.