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Software Implementation Manager Jobs in Orem, UT

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

Implementation Specialist - Payroll

Provo, UT · Hybrid

$22.25 - $30.25/hr

Implementation Specialist - Accounting & Payroll Software Caselle (a Govineer Solutions Company ... software is important, along with strong communication skills and the ability to manage deadlines ...

Implementation Specialist - Payroll

Provo, UT · On-site

$22.25 - $30.25/hr

Implementation Specialist - Accounting & Payroll Software Caselle (a Govineer Solutions Company ... software is important, along with strong communication skills and the ability to manage deadlines ...

Implementation Specialist - Payroll

Provo, UT · On-site

$22.25 - $30.25/hr

Implementation Specialist - Accounting & Payroll Software Caselle (a Govineer Solutions Company ... software is important, along with strong communication skills and the ability to manage deadlines ...

Implementation Specialist About Fishbowl Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40 ...

... customizing the software to meet their specific requirements * Troubleshoot and resolve any ... Strong organizational and project management skills * Excellent communication and interpersonal ...

The Opportunity We are seeking an experienced Project Manager to oversee the successful implementation of our cutting-edge inventory management and manufacturing software for new customers. The ideal ...

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Showing results 1-20

Software Implementation Manager information

See Orem, UT salary details

$52.2K

$89.5K

$135.6K

How much do software implementation manager jobs pay per year?

As of May 29, 2026, the average yearly pay for software implementation manager in Orem, UT is $89,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $105,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the most commonly searched types of Software Implementation jobs in Orem, UT? The most popular types of Software Implementation jobs in Orem, UT are:
What are popular job titles related to Software Implementation Manager jobs in Orem, UT? For Software Implementation Manager jobs in Orem, UT, the most frequently searched job titles are:
What cities near Orem, UT are hiring for Software Implementation Manager jobs? Cities near Orem, UT with the most Software Implementation Manager job openings:
Infographic showing various Software Implementation Manager job openings in Orem, UT as of May 2026, with employment types broken down into 2% Internship, 96% Full Time, and 2% Contract. Highlights an 79% In-person, 2% Hybrid, and 19% Remote job distribution, with an average salary of $89,464 per year, or $43 per hour.

Implementation Specialist

AboutTime

Payson, UT • On-site

Full-time

Posted 9 days ago


Job description

Position Summary

The Implementation Specialist plays a pivotal role in ensuring the smooth deployment and successful implementation of the Foundation family of products. This position requires a client-focused professional who is passionate about delivering outstanding service, providing top-tier consulting, and ensuring clients achieve optimal outcomes. In addition to assisting clients with onboarding and troubleshooting, the role also involves travel for onsite client needs and presenting at client events and webinars. The Implementation Specialist will maintain strong relationships with clients, support internal teams, and contribute to the growth and success of our software solutions.

Essential Functions and Responsibilities

  • Deliver high-quality, customized training sessions to clients both online and onsite, ensuring clients understand and maximize the use of the software.
  • Oversee the successful initial setup and implementation of clients' software, ensuring it meets their unique needs and objectives.
  • Provide expert-level consulting services to both new and existing clients. Offer tailored guidance to help clients optimize their use of the product and achieve their business goals.
  • Proactively identify and address client issues, questions, and concerns throughout the implementation process. Escalate critical issues to management for swift resolution.
  • Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond promptly to inquiries, offering professional and efficient support.
  • Travel to client sites (up to 20% of time) to facilitate onsite meetings, training, and support.
  • Prepare and present relevant content and product demonstrations during client events and webinars. Engage clients with impactful presentations, showcasing best practices and real-world examples of how to use the software.
  • Work closely with internal departments, including product and technical teams, to address and resolve any technical challenges clients may encounter during implementation.
  • Maintain accurate records of client progress, issues, and communication. Ensure thorough documentation of client interactions and keep systems updated with relevant information.
  • Stay up to date with the latest product features, industry trends, and best practices. Actively participate in internal training and professional development opportunities.
  • Serve as a professional representative of the company by maintaining a positive and solutions-oriented attitude. Demonstrate exceptional communication skills and empathy with clients, fostering an environment of trust and collaboration.
  • Provide technical support to clients using payroll and accounting software, addressing issues via phone, email, or web.
  • Troubleshoot and resolve software-related problems, ensuring clients can efficiently process their daily tasks such as estimating, payroll, accounting functions, etc. and resolve discrepancies.
  • Track client issues using call-center software and ensure accurate and timely documentation of all support cases.
  • Track and manage support tickets to ensure timely resolution and follow-up with clients as necessary.

Required Skills and Experience

  • Proven ability to independently manage and address complex client situations while adhering to established protocols.
  • Excellent time management skills, with the ability to prioritize and handle multiple tasks efficiently.
  • Strong communication and interpersonal skills, with a positive, customer-focused attitude and the ability to convey technical information in an accessible manner.
  • Superior organizational skills, with a keen eye for detail and accuracy.
  • Ability to maintain a high level of professionalism and empathy, even in challenging situations.
  • Experience with Microsoft Word and Excel; working knowledge of other productivity tools (e.g., PowerPoint) is a plus.
  • Strong analytical skills, with basic accounting knowledge being an advantage.
  • Reliable and dependable, with proven punctuality and consistent work performance.
  • A valid driver's license with a clean driving record acceptable to the company's insurance standards.
  • Ability to travel up to 20% of the time to client locations for in-person training, meetings, and events.
  • Experience in a similar client-facing role, particularly in software implementation, customer success, or IT consulting.
  • Strong problem-solving skills with the ability to troubleshoot complex issues independently while following established protocols.
  • Superior organizational skills and the ability to manage multiple support tickets simultaneously while prioritizing tasks effectively.
  • Background in a relevant field, such as project management, business consulting, or technical support.

AboutTime serves customers in all fifty states and throughout the globe. We are looking for outgoing, fun, driven individuals who are looking for a work environment where they can learn and grow into future leadership opportunities.

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let us start your future at Foundation!