Join Curantis Solutions--a cloud-native software company built for hospice and palliative care--and ... coordinated customer experience * Work with the Billing team to make sure implementations set ...
Join Curantis Solutions--a cloud-native software company built for hospice and palliative care--and ... coordinated customer experience * Work with the Billing team to make sure implementations set ...
Enterprise Onboarding Specialist
Irving, TX ยท On-site
... software implementations, customer onboarding, technical support, or related operational activities in a B2B environment. * Experience coordinating assigned tasks, maintaining project documentation ...
Enterprise Onboarding Specialist
Irving, TX ยท On-site
... software implementations, customer onboarding, technical support, or related operational activities in a B2B environment. * Experience coordinating assigned tasks, maintaining project documentation ...
Software Safety Engineer
Houston, TX ยท On-site
... design and implementation * Coordinating with systems engineering, test and verification and ... Build relationships and work with system and software engineers, system engineers, safety engineers ...
Software Safety Engineer
Houston, TX ยท On-site
... design and implementation * Coordinating with systems engineering, test and verification and ... Build relationships and work with system and software engineers, system engineers, safety engineers ...
Director, Implementation (US)
Austin, TX ยท On-site
$150K - $225K/yr
Partner across engineering, account, and customer stakeholders, coordinating reporting lines and ... a software or platform product, ideally in environments with demanding enterprise customers
Director, Implementation (US)
Austin, TX ยท On-site
$150K - $225K/yr
Partner across engineering, account, and customer stakeholders, coordinating reporting lines and ... a software or platform product, ideally in environments with demanding enterprise customers
... design and implementation * Coordinating with systems engineering, test and verification and ... Build relationships and work with system and software engineers, system engineers, safety engineers ...
... design and implementation * Coordinating with systems engineering, test and verification and ... Build relationships and work with system and software engineers, system engineers, safety engineers ...
... software implementation projects * Extensive experience leading enterprise technology ... Experience coordinating technical teams, stakeholders, vendors, and executive leadership
Quick apply
... software implementation projects * Extensive experience leading enterprise technology ... Experience coordinating technical teams, stakeholders, vendors, and executive leadership
Information Technology - Project Manager
Lufkin, TX ยท On-site
$75K/yr
Exempt Pay: $75,337.60 DESCRIPTION The IT Project Manager is responsible for planning, coordinating ... Experience leading enterprise software or municipal technology implementations is highly desirable.
Information Technology - Project Manager
Lufkin, TX ยท On-site
$75K/yr
Exempt Pay: $75,337.60 DESCRIPTION The IT Project Manager is responsible for planning, coordinating ... Experience leading enterprise software or municipal technology implementations is highly desirable.
Principal Software Engineer
Austin, TX ยท On-site
$133K - $179K/yr
Acts as technical work package manager for portions of projects and acts as project manager for mid-sized to large mission critical systems implementations. Coordinates mission critical software ...
Principal Software Engineer
Austin, TX ยท On-site
$133K - $179K/yr
Acts as technical work package manager for portions of projects and acts as project manager for mid-sized to large mission critical systems implementations. Coordinates mission critical software ...
Information Technology - Project Manager
Lufkin, TX ยท On-site
$75K/yr
Exempt Pay: $75,337.60 DESCRIPTION The IT Project Manager is responsible for planning, coordinating ... Experience leading enterprise software or municipal technology implementations is highly desirable.
Information Technology - Project Manager
Lufkin, TX ยท On-site
$75K/yr
Exempt Pay: $75,337.60 DESCRIPTION The IT Project Manager is responsible for planning, coordinating ... Experience leading enterprise software or municipal technology implementations is highly desirable.
... software training and knowledge transfer to business and technical stakeholders. * Provide Tier 2 support and escalation assistance for complex implementation and integration issues in coordination ...
... software training and knowledge transfer to business and technical stakeholders. * Provide Tier 2 support and escalation assistance for complex implementation and integration issues in coordination ...
... software training and knowledge transfer to business and technical stakeholders. * Provide Tier 2 support and escalation assistance for complex implementation and integration issues in coordination ...
... software training and knowledge transfer to business and technical stakeholders. * Provide Tier 2 support and escalation assistance for complex implementation and integration issues in coordination ...
... software training and knowledge transfer to business and technical stakeholders. * Provide Tier 2 support and escalation assistance for complex implementation and integration issues in coordination ...
... software training and knowledge transfer to business and technical stakeholders. * Provide Tier 2 support and escalation assistance for complex implementation and integration issues in coordination ...
Experience managing software implementation or integration projects * Strong client-facing and ... Coordination
Experience managing software implementation or integration projects * Strong client-facing and ... Coordination
Senior IT Project Manager - 100% On Site
Mesquite, TX ยท On-site
$102K - $120K/yr
This role is responsible for managing projects that range from enterprise software implementations ... Technology Project Leadership & Coordination * Serve as the technology lead for assigned projects ...
Senior IT Project Manager - 100% On Site
Mesquite, TX ยท On-site
$102K - $120K/yr
This role is responsible for managing projects that range from enterprise software implementations ... Technology Project Leadership & Coordination * Serve as the technology lead for assigned projects ...
... of software development with AI. WHAT YOU'LL DO * Own end-to-end implementation of the Machine ... Partner across engineering, account, and customer stakeholders, coordinating reporting lines and ...
... of software development with AI. WHAT YOU'LL DO * Own end-to-end implementation of the Machine ... Partner across engineering, account, and customer stakeholders, coordinating reporting lines and ...
Benefits Coordinator
Austin, TX ยท On-site
$28 - $31/hr
Asure's HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Preparation of Broker of Record Letters for new client implementations. * Preparation of Cobra ...
Quick apply
Benefits Coordinator
Austin, TX ยท On-site
$28 - $31/hr
Asure's HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ... Preparation of Broker of Record Letters for new client implementations. * Preparation of Cobra ...
Coordinates resources, timelines, and budgets across multiple concurrent implementation and ... Manages internal and external enterprise tax technology and software implementation projects to ...
Coordinates resources, timelines, and budgets across multiple concurrent implementation and ... Manages internal and external enterprise tax technology and software implementation projects to ...
Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development ... Implementation, Warranty, Transition, Maintenance & Production Support, Client Management ...
Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development ... Implementation, Warranty, Transition, Maintenance & Production Support, Client Management ...
Coordinates resources, timelines, and budgets across multiple concurrent implementation and ... Manages internal and external enterprise tax technology and software implementation projects to ...
Coordinates resources, timelines, and budgets across multiple concurrent implementation and ... Manages internal and external enterprise tax technology and software implementation projects to ...
Coordinates resources, timelines, and budgets across multiple concurrent implementation and ... Manages internal and external enterprise tax technology and software implementation projects to ...
Coordinates resources, timelines, and budgets across multiple concurrent implementation and ... Manages internal and external enterprise tax technology and software implementation projects to ...
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Director of Customer Implementation
Addison, TX โข On-site
Full-time
Posted 16 days ago
Job description
Are you a customer implementation leader who knows how to turn a signed contract into a thriving, long-term partnership? Do you thrive in a fast-paced, entrepreneurial environment where you're building the team and the playbook at the same time? Join Curantis Solutionsโa cloud-native software company built for hospice and palliative careโand lead the team that gives our customers a seamless, confidence-building start with our software.
About the Role
As our Director of Customer Implementation, you'll provide day-to-day and strategic leadership for how new customers onboard onto Curantis. You'll manage a team of Implementation Managers, personally stay hands-on with key customer implementations, and define and refine the methodologies that make onboarding successful and repeatable.
You'll work in close collaboration with our Training team on planning and execution, and you'll partner with Sales, Product, Engineering, and Customer Success to keep the customer journey aligned from contract through go-live and beyondโbringing a blend of operational excellence, customer relationship management, and technical understanding to every engagement.
This role thrives in our small company culture where everyone wears multiple hats, contributes ideas, and drives continuous improvement.
What You'll Do
- Manage and mentor a team of Implementation Managers, fostering a culture of continuous learning and improvement
- Support your team's growth through consistent one-on-ones, performance conversations, goal-setting, and quarterly and annual reviews
- Interview candidates and contribute to hiring decisions as the team grows
- Personally manage a portfolio of key customer implementations from kickoff through go-live, serving as a senior point of contact throughout
- Define and implement scalable onboarding strategies and methodologies that drive successful, repeatable project delivery
- Allocate resources based on project demands and help clear roadblocks so your team can move fast
- Ensure customers have a positive, confidence-building experience during implementation that sets the foundation for long-term partnership
- Collaborate closely with the Training team on planning and execution to ensure a smooth, well-coordinated customer experience
- Work with the Billing team to make sure implementations set customers up for clean claims and a healthy revenue cycle from day one
- Collaborate with Sales, Product, Engineering, and Customer Success to ensure alignment and knowledge transfer throughout the customer lifecycle
- Jump in on company-wide initiativesโbecause in a small company, everyone contributes beyond their core role
- 5+ years of experience in customer onboarding, customer support, or customer success, including 5+ years in a leadership role
- Hospice experienceโyou understand the workflows, regulations, and operational realities our customers face
- Proven experience managing complex customer implementations in a SaaS, tech, or B2B services environment
- A track record fostering strong partnerships with Sales and Product Management to meet customer needs
- Experience thriving in a technology, high-growth start-up environment
- Proficiency with Microsoft Office
- Bachelor's degree in Business, Communications, or a related field
- Palliative care experience alongside your hospice background
- Experience in EHR/EMR or healthcare software
- High-level understanding of claims management and revenue cycle workflows
- Working knowledge of JIRA Service Desk or a similar tool
- Experience using AI-enabled tools to accelerate your work
The ideal candidate:
- Knows customer onboarding inside and outโthe methodologies, the relationships, and what makes a launch stick
- Is a strategic and critical thinker who can spot interdependencies between issues and outcomes before they become problems
- Communicates clearly and builds relationships at every level, including executive leadership
- Leads and develops people wellโcoaching, mentoring, and managing conflict with a steady hand
- Is an entrepreneurial self-starter who sees problems and fixes them without being asked
- Is flexible and adaptableโwhen priorities shift or someone needs help, you pivot
- Embraces technology and AI as productivity boosters, not threats
- Listens and collaborates well with sales, implementation, product, and support teams
About Curantis Solutions
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Addison, TX, US
Year founded
2014