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Software Grad Jobs in Georgia (NOW HIRING)

We have a great opportunity for a recent college grad or early career, EIT Certified Structural ... Proficiency in utilizing 3D Modeling software for structural analysis, with a preference for ...

Proficiency in Microsoft Office Suite and facility management software * Ability to communicate ... AND Postsecondary (Cert/Diploma/Program Grad) from a trade school in plumbing, electrical ...

AI / ML Engineer

Atlanta, GA ยท On-site +1

If you're a new grad or job seeker tired of being ghosted or overlooked, it's time to stand out ... Software Programmers (Java/Python) * Java Full Stack Developers * Data Analysts & Data ...

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Software Grad information

What are software grads?

Software grads are recent graduates who have completed a degree, typically in computer science, software engineering, or a related field, and are starting their careers in the software industry. They usually possess foundational knowledge in programming, software development methodologies, and problem-solving. As entry-level professionals, software grads often work as junior developers, testers, or in support roles while gaining practical experience and training in the workplace.

What types of projects and responsibilities can a Software Grad expect during their first year?

As a Software Grad, you can expect to work on a variety of projects, often starting with smaller, well-defined tasks before moving on to more complex assignments. You'll typically collaborate with experienced engineers in agile teams, contributing to coding, debugging, and testing software modules. Regular code reviews and mentorship are common, providing opportunities to learn best practices and industry standards. Over time, you'll gain more autonomy and may get involved in project planning or client meetings, setting a strong foundation for career advancement.

What is the difference between Software Grad vs Software Engineer?

AspectSoftware GradSoftware Engineer
QualificationsTypically recent graduates with a degree in computer science or related fieldUsually requires experience or proven skills beyond entry-level
Work EnvironmentTraining-focused, often in entry-level roles or internshipsFull responsibilities in software development projects
Employer UsageEntry-level position for new graduatesMid-level or senior roles, often with more autonomy

In summary, a Software Grad is an entry-level role for recent graduates starting their careers, while a Software Engineer typically has more experience and handles more complex tasks. The transition from Software Grad to Software Engineer involves gaining practical skills and experience in real-world projects.

What are the key skills and qualifications needed to thrive as a Software Grad, and why are they important?

To thrive as a Software Grad, you need a solid understanding of programming fundamentals, algorithms, and software development principles, usually supported by a degree in computer science or a related field. Familiarity with languages like Python, Java, or C++, version control systems like Git, and exposure to frameworks or cloud platforms is typically expected. Strong problem-solving abilities, teamwork, and a willingness to learn make candidates stand out in this early-career role. These skills and qualities are crucial for adapting to diverse technical challenges, collaborating on projects, and building a successful foundation in the tech industry.
QGenda Technical Engineer - New Grad 2026

QGenda Technical Engineer - New Grad 2026

QGenda

Atlanta, GA โ€ข Hybrid

Other

Posted 19 days ago


Job description

About Your Roleย 

Within our Customer Experience (CX) organization, we are looking for technically savvy, customer-focused individuals who want to help healthcare organizations maximize the value of QGenda. QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences.

How You'll Make an Impactย 

As a QGenda Technical Engineer - New Grad, you will deliver exceptional reactive support for QGenda customers by providing accurate, timely solutions to technical issues. You will learn core product functionality, follow established troubleshooting processes, and collaborate closely with peers and senior engineers to resolve cases efficiently. This role builds the foundation for technical mastery and customer excellence within the QGenda Technical Engineering team.

Key Duties

  • Maintains a professional and positive attitude in all customer and company interactions, both internal and external.
  • Demonstrates foundational technical QGenda knowledge needed for Tier 1, 2, 3+ support.
  • Independently manages a diverse workload of support cases and complex project assignments, delivering optimal and accurate solutions with minimal guidance.ย 
  • Update, customize, configure, and manage client environments on an ongoing basis
  • Consistently manages customer expectations, meets Service Level Objectives (SLOs), and achieves high customer satisfaction through timely, accurate solutions.
  • Promotes customer stability and self-reliance through knowledge-transfer and leveraging QGenda Help Center.ย 
  • Adheres to all support policies, workflows, and ticket-handling processes.
  • Handles Concierge phone support with verbal and technical proficiency.
  • Collaborate with CS Team, Product Liaison, and other teams to assist with technical issues raised by customers
  • Act as a point of escalation for QSS team as a Swarm Lead to resolve any escalated cases
  • Quickly identify and escalate any potential client risks to CS Team
  • Mentors and trains QSS team members, sharing best practices and providing technical guidance as tenure and expertise progress.
  • Completes other duties as directed by a member of QGenda management/leadership.
Who You Areย 
  • Strong collaboration and communication skills
  • Solid case/time-management and attention to detail
  • Ability to complete assignments autonomously and maintain timely communication
Experience You Bringย 
  • Bachelor's degree requiredย 
Not Required, But Nice to Haveย 
  • Technical degree
  • Previous Software experience
  • Customer-facing experience

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