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Software Development Quality Assurance Jobs in Nevada

Corbins

QUALITY ASSURANCE SUPERINTENDENT

Reno, NV · On-site

Ensure the proper development of hold points, etc. in the project quality control plans. * Manage a ... Proficiency in using quality management software and tools. * Relevant certifications (e.g ...

Actalent

Quality Assurance Technician

Reno, NV · On-site

Quality Assurance Technician/Lab Technician - Great team culture and environment. Long-term ... Proficiency with standard computer software, including Microsoft Outlook, Word, Excel, and ...

Nox Group

QUALITY ASSURANCE SUPERINTENDENT

Reno, NV · On-site

Ensure the proper development of hold points, etc. in the project quality control plans. * Manage a ... Proficiency in using quality management software and tools. * Relevant certifications (e.g ...

Corbins

QUALITY ASSURANCE MANAGER

Reno, NV · On-site

Responsible for the development and growth of the individuals in the Quality Department ... Proficiency in using quality management software and tools. * Relevant certificates (e.g ...

Corbins

QUALITY ASSURANCE MANAGER

Reno, NV · On-site

Responsible for the development and growth of the individuals in the Quality Department ... Proficiency in using quality management software and tools. * Relevant certificates (e.g ...

Nox Group

QUALITY ASSURANCE MANAGER

Reno, NV · On-site

Responsible for the development and growth of the individuals in the Quality Department ... Proficiency in using quality management software and tools. * Relevant certificates (e.g ...

Fusion HCR

QA / Business Analyst

Las Vegas, NV · On-site

Position: QA / Business Analyst Location: Las Vegas, NV Type: Contract (Through End of Year ... Help development teams pick up speed and reduce ambiguity in delivery * Work closely with ...

Elemental Brands

Quality Assurance Technician I

Reno, NV · On-site

$22.50 - $24/hr

The Economic Development Authority of Western Nevada (EDAWN) has awarded Elemental LED as the ... Operate and maintain modern office equipment, including computer equipment and specialized software ...

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Software Development Quality Assurance information

What is software development quality assurance?

Software development quality assurance (QA) is a process that ensures software products meet specified requirements and quality standards before being released. QA involves planning, designing, monitoring, and improving the development process through systematic testing and review. The goal is to identify defects and issues early, reduce bugs, and ensure the software works as intended, providing a reliable and user-friendly experience. QA professionals may use both manual and automated testing methods to validate the software throughout its development lifecycle.

How does a software development quality assurance professional collaborate with developers and product managers during a project?

Software Development QA professionals work closely with developers to understand the technical implementation of features and to identify potential risks early in the development cycle. They often participate in daily stand-ups and sprint planning meetings to align on priorities and clarify requirements with product managers. Collaboration involves providing feedback on testability, reviewing user stories, and communicating defects or issues found during testing. This teamwork helps ensure software quality and smooth releases, fostering a proactive approach to problem-solving and continuous improvement throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a software development quality assurance professional?

To excel in Software Development Quality Assurance, you need a solid understanding of software testing methodologies, programming basics, and a relevant degree or certifications such as ISTQB. Familiarity with automated testing tools (like Selenium, JUnit, or TestNG), bug tracking systems (such as Jira), and CI/CD pipelines is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you identify issues and collaborate with development teams. These competencies are crucial for ensuring software reliability, reducing defects, and delivering high-quality products to users.

What is the difference between Software Development Quality Assurance vs Software Testing?

AspectSoftware Development Quality AssuranceSoftware Testing
FocusProcesses, standards, and overall quality management throughout the development lifecycleExecution of test cases to identify bugs and issues in the software
ResponsibilitiesDeveloping quality processes, audits, and ensuring compliance with standardsDesigning, executing, and reporting on test cases and scenarios
Skills & CertificationsKnowledge of QA methodologies, process improvement, certifications like ISTQBTesting techniques, tools, and certifications like ISTQB
Work EnvironmentCollaborative with development teams, process-orientedHands-on testing, often in dedicated testing teams

While both roles aim to improve software quality, Software Development Quality Assurance focuses on establishing and maintaining quality processes across the development lifecycle, whereas Software Testing concentrates on executing tests to find bugs. QA ensures the overall quality standards are met, while testing verifies specific functionalities.

Is software development quality assurance a good career?

Software development quality assurance (QA) is a viable career that involves testing software to ensure it meets quality standards, often requiring knowledge of testing tools and programming basics. It offers opportunities for growth into roles like QA lead or automation engineer and is in demand across many industries, providing stable employment prospects.

What does quality assurance do in software development?

In software development, quality assurance (QA) involves systematically testing and reviewing software to identify defects and ensure it meets specified requirements. QA professionals develop test plans, execute tests, and document issues to improve product quality and reliability throughout the development process.

What are popular job titles related to Software Development Quality Assurance jobs in Nevada?

For Software Development Quality Assurance jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Software Development Quality Assurance jobs in Nevada look for?

The top searched job categories for Software Development Quality Assurance jobs in Nevada are:

What cities in Nevada are hiring for Software Development Quality Assurance jobs?

Cities in Nevada with the most Software Development Quality Assurance job openings:

Software Development Quality Assurance jobs near you

Customer Care Quality Assurance Analyst

Paysign Inc

Henderson, NV • On-site

$20/hr

Full-time

Re-posted 26 days ago

Job description

Description

The Customer Care Quality Assurance Analyst ensures the highest standards of customer care are maintained within contact center operations. This role is responsible for evaluating representative performance, identifying areas for improvement, and supporting quality processes that enhance customer satisfaction. QA Analysts own the call evaluation and scoring function; training delivery and SOP authorship sit with the Training team.


Requirements

Essential Functions and Responsibilities

  • Conduct regular evaluations of calls handled by Customer Care Representatives (CCRs) to assess adherence to company policies, procedures, and quality standards.
  • Analyze performance metrics and KPIs to identify trends, patterns, and areas for improvement for individual CCRs and the broader Customer Care team.
  • Provide constructive feedback and data-driven coaching to CCRs based on quality evaluation results, focusing on skill development.
  • Collaborate with the Training & Compliance Manager and supervisors to surface performance gaps and inform training program design; QA Analysts identify gaps, Training owns the program response.
  • Maintain accurate records of quality evaluation results, trends, and improvement initiatives.
  • Prepare and present comprehensive QA reports to leadership highlighting key findings and recommendations.
  • Partner with Operations personnel to review existing processes and recommend documentation updates to the Training & Compliance Manager; QA Analysts do not draft or maintain SOPs.
  • Continuously review and refine quality assurance processes and procedures to optimize efficiency and effectiveness.
  • Collaborate cross-functionally with Operations, Disputes, and Customer Care to align QA efforts with organizational goals.
  • All other duties as assigned.

Required Skills and Abilities

  • In-depth understanding of customer care operations, including call-handling processes and performance metrics.
  • Exemplary soft skills: active listening, communication, empathy, patience, flexibility, positive attitude, and conflict resolution.
  • Proficiency in quality assurance methodologies, tools, and techniques.
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
  • Excellent verbal and written communication skills, including the ability to provide constructive feedback.
  • Detail-oriented with a focus on accuracy and precision in evaluating performance and maintaining records.
  • Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines.
  • Proficiency in Microsoft 365 and experience with quality-monitoring software/systems


Minimum Qualifications

  • Minimum of two years of experience in a customer care environment OR at least one year of experience in quality assurance in a customer care environment
  • High school diploma or equivalent
  • At least 18 years of age

Supervisory Responsibilities/Accountabilities

  • This position does not have supervisory responsibilities/accountabilities.


Working Conditions

  • Work is performed within an indoor office environment utilizing standard office equipment.
  • General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds plus walking and standing for long periods of time.
  • Travel: This position does not normally require overnight travel.
  • Remote Work: This position is not eligible for remote work.



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