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Software Development Engineer Intern Jobs in Toronto, ON

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Software Development Engineer Intern information

What types of projects do Software Development Engineer Interns typically work on, and how much ownership do they have over their work?

As a Software Development Engineer Intern, you will often contribute to real-world projects that may range from feature development and bug fixes to prototyping new tools or improving existing systems. Interns are usually paired with a mentor and integrated into agile teams, where they are encouraged to take ownership of their assigned tasks and present their solutions. While guidance and code reviews are standard, interns are trusted to design, implement, and test their code, allowing for meaningful hands-on experience and a direct impact on product outcomes.

What does a Software Development Engineer Intern do?

A Software Development Engineer Intern assists in designing, coding, testing, and maintaining software applications under the guidance of experienced engineers. Interns typically work on real projects, write code, debug issues, and collaborate with team members to learn the software development lifecycle. This role helps interns gain practical experience, improve programming skills, and understand how software teams operate in a professional environment.

What is the difference between Software Development Engineer Intern vs Software Engineer?

AspectSoftware Development Engineer InternSoftware Engineer
CredentialsTypically pursuing or recently completed a bachelor's or master's degree in computer science or related fieldUsually holds a bachelor's degree or higher in computer science or related discipline
Work EnvironmentInternship programs, often part-time or summer roles within tech companiesFull-time employment in software development teams
Employer & Industry UsageUsed across tech companies, startups, and large corporations for entry-level rolesFull-time professional role in similar environments
Common Search & ComparisonOften compared for entry-level experience and career progressionRepresents a standard professional role in software development

The main difference between a Software Development Engineer Intern and a Software Engineer is the experience level and employment status. Interns are typically students gaining practical experience, while Software Engineers are full-time professionals responsible for designing, developing, and maintaining software products.

What are the key skills and qualifications needed to thrive as a Software Development Engineer Intern, and why are they important?

To thrive as a Software Development Engineer Intern, you typically need proficiency in programming languages such as Java, Python, or C++, and a solid understanding of computer science fundamentals, often supported by coursework or personal projects. Familiarity with development tools like Git, integrated development environments (IDEs), and sometimes cloud platforms or version control systems is expected. Strong problem-solving abilities, eagerness to learn, and effective communication help interns collaborate and adapt quickly. These skills and qualities enable interns to contribute meaningfully to projects while growing their technical and teamwork abilities in a real-world environment.
What cities near Toronto, ON are hiring for Software Development Engineer Intern jobs? Cities near Toronto, ON with the most Software Development Engineer Intern job openings:
Infographic showing various Software Development Engineer Intern job openings in Toronto, ON as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution.
Sr. Software Development Engineer in Test

Sr. Software Development Engineer in Test

Dialpad

Toronto, ON

Full-time

Posted 28 days ago


Job description

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We're now leading the shift to Agentic AI: intelligent agents that don't just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn't just a feature; it's how our teams do their best work every day. We put powerful AI tools in every employee's hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we've built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad's AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more.

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad's Canadian offices and reports to a QA Eng Manager in the United States.

What you'll do

  • Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
  • Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
  • Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
  • Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
  • Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
  • Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
  • Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
  • Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
  • Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
  • Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
  • Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
  • Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you'll bring

  • 5+ years of experience in software engineering or SDET roles with an emphasis on software development.
  • Strong programming skills in Python (preferred), Java, or JavaScript.
  • Experience testing distributed, cloud-native SaaS systems and APIs.
  • Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
  • Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
  • Understanding of non-deterministic systems and probabilistic testing approaches.
  • Experience building test frameworks and scalable automation systems.
  • Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
  • Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
  • Strong collaboration skills with the ability to work across distributed teams and time zones.
  • Bachelor's degree in Computer Science or equivalent practical experience.
  • Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
  • Frontend: Vue3, React.
  • AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

For exceptional talent based in Ontario, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in Ontario role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Ontario Pay Transparency Range
$135,500—$158,000 CAD

Why Join Dialpad

  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee's impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.