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Software Companies In Jobs in Phoenix, AZ (NOW HIRING)

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SDR Scottsdale

Scottsdale, AZ · On-site

$60K - $80K/yr

... in B2B SaaS sales! No prior sales or software experience required--just bring your drive to learn ... companies, with offices across the USA and Europe. Our technology identifies the businesses ...

Redfish Recruiting

Project Manager

Gilbert, AZ · On-site +1

Undergraduate degree and 2+ years experience in project management for mobile apps or software ... Play a key role at one of today's fastest growing sports software companies. * Culture: Join a ...

IDEALFORCE LLC

Business Analyst(33773)

Phoenix, AZ · On-site

... Assist in the evaluation of vendor responses to identify software packages that meet the needs of the COSC. F. Act as a liaison between COSC and software companies. G. Potentially set up ...

IDEALFORCE LLC

Business Analyst(32988)

Phoenix, AZ · On-site

... in the evaluation of vendor responses to identify software packages that meet the needs of the COSC. F. Act as a liaison between COSC and software companies. G. Set up demonstrations of potential ...

Saxon Global

Mainframe with DB2 and COBOL

Phoenix, AZ · On-site

$48.75 - $62.50/hr

Company Description Saxon Global is one of the fastest growing Inc 500 Companies in the US ... software design and development using Mainframe using COBOL, CICS, JCL,TAL, TACL, C, SCOBOL ...

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How much do software companies in jobs pay per year?

As of Sep 7, 2026, the average yearly pay for software companies in in Phoenix, AZ is $111,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $129,100.00 per year, depending on experience, location, and employer.

What are software companies?

Software companies are businesses that specialize in creating, developing, and selling software products or services. These companies may focus on various types of software, such as applications, system software, cloud solutions, or custom software tailored to specific industries or clients. They often provide ongoing updates, support, and maintenance for their products. Software companies play a critical role in driving technological innovation and digital transformation across industries.

What are the key skills and qualifications needed to thrive as a software engineer, and why are they important?

To thrive as a Software Engineer, you need strong programming skills, problem-solving abilities, and typically a degree in computer science or a related field. Familiarity with coding languages (such as Java, Python, or C++), version control systems like Git, and understanding of development frameworks is essential. Excellent teamwork, adaptability, and communication skills help you collaborate effectively and navigate changing project requirements. These skills are vital for building reliable software solutions, meeting project goals, and contributing to organizational success.

What are common collaboration practices within software companies for cross-functional teams?

Within software companies, cross-functional teams—often composed of developers, designers, testers, and product managers—collaborate closely to deliver products efficiently. Agile methodologies, such as Scrum or Kanban, are commonly used to facilitate regular communication, iterative development, and feedback loops. Team members typically participate in daily stand-ups, sprint planning, and review meetings, ensuring alignment on goals and timely identification of challenges. This collaborative environment encourages knowledge sharing and supports both professional growth and project success.

What is the difference between Software Companies In vs Software Developers?

AspectSoftware Companies InSoftware Developers
Primary RoleOrganizations that create, sell, or provide software products and servicesIndividuals who design, code, and maintain software applications
Work EnvironmentOffice or remote teams within companiesTypically work as part of a team within a company or as freelancers
CredentialsCompany credentials vary; often require technical expertiseOften require programming certifications or degrees in computer science
Industry UsageRefers to the business entity or organizationRefers to the individual professional role

Software Companies In are organizations that develop and sell software, while Software Developers are the professionals who create and maintain software products. Understanding this distinction helps job seekers and industry stakeholders clarify roles and expectations in the tech industry.

What cities near Phoenix, AZ are hiring for Software Companies In jobs?

Cities near Phoenix, AZ with the most Software Companies In job openings:

Software Companies In jobs near you

Senior Customer Tech Support Engineer II

Axway Software SA

Scottsdale, AZ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Provide advanced technical support for the application and environment, including operating system, database, and network issues

  • Manage and drive the resolution of customer cases from intake to closure within target SLAs, including leading complex issue resolution and communicating with customers

  • Document all customer contacts and activities, and participate in 24/7 after-hours on-call rotations

Job description

Overview
We are seeking our new Senior Customer Technical Support Engineer to join the Axway team! In this role, you will be working on enterprise application support for our MFT product, which involves troubleshooting, SQL, networking, and customer-facing work.
This is a tremendous opportunity for the Senior Technical Support Engineer who enjoys working with customers to solve challenging technical problems in a dynamic, fast-paced environment. You will start by learning one of Axway's industry-leading enterprise software solutions while becoming familiar with our worldwide support processes. As your confidence builds, you will take ownership of support cases and the customer relationship. In your visible role, you will work with Axway's sales team, field consultants, and the R&D organization and be well-positioned to drive customer success.
Location: Scottsdale, AZ
Hybrid: 2 Days Onsite per Week
Responsibilities
  • Provide advanced technical support for both the application and environment, including the operating system, database, and network
  • Lead accounts through complex issue resolution, including customer meetings, status reports, and updates.
  • Respond to phone, email, and web ticket customer issues within target service levels
  • Act as a gateway between the customer and the internal teams, including R&D, sales, escalation engineers, to ensure product fixes and enhancements)
  • Maintain current working knowledge of Axway products and technology
  • Document all customer contacts and activities in CRM
  • Provide beta/sprint support for assigned products
  • Independently manages and drives the resolution of customer cases from intake to closure within strict target Service Level Agreements (SLAs)
  • Participates in 24/7 after-hours on-call rotations and may require occasional travel to customer sites for on-site troubleshooting
  • Provides proactive account management for designated customers to monitor satisfaction levels and identify opportunities for support improvement

Qualifications
  • Minimum 5 years of experience in customer support or a production environment
  • Bachelor's Degree in IT, CS, or related field of study
  • Must have deep knowledge of network connectivity and communication protocols such as FTP/SFTP, HTTP/HTTPS, SSH, and TLS certificate management
  • Expected familiarity with cloud and containerization technologies (AWS, Azure, GC, Docker, Kubernetes)
  • Requires deep understanding of Linux/Unix and proficiency with Windows operating systems, including command-line navigation, log analysis, and environment troubleshooting
  • Proficiency in SQL and database concepts (e.g., Oracle, MySQL, PostgreSQL, MongoDB) is required
  • The desire to flourish while working at an international company with coworkers from all over the globe is essential.
  • Physical presence is required in the office during normal business hours and occasionally outside of normal business hours
  • Experience with networking fundamentals, connectivity troubleshooting, and certificates

Key Competencies
  • Disciplined yet creative approach to problem-solving
  • Strong curiosity-driven desire to become an expert
  • Ability to manage multiple work streams while maintaining a high level of customer satisfaction
  • Excellent verbal and written communication skills
  • Ability to work effectively in a dynamic, highly visible environment
  • High level of ownership and accountability
  • Windows Server experience
  • Exposure to programming or scripting languages (Java, Perl, Python, Bash)

#LI-KJ1
#LI-Remote
Company Overview
Axway has been shaping the future of enterprise integration for over 25 years. We are recognized as global industry leaders, helping organizations drive digital transformation with secure, mission-critical software that powers impactful business outcomes.
As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of enterprise integration solutions.
Why Axway?
At Axway, we believe we're better together. We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact.
We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.
Equal Opportunity Employer
We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

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