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Software Application Jobs in Tennessee (NOW HIRING)

APPLICATION SOFTWARE ENGINEER The application software team is the central nervous system of SpaceX - we create mission critical applications that are used throughout SpaceX to accelerate launch ...

APPLICATION SOFTWARE ENGINEER The application software team is the central nervous system of SpaceX - we create mission critical applications that are used throughout SpaceX to accelerate launch ...

APPLICATION SOFTWARE ENGINEER The application software team is the central nervous system of SpaceX - we create mission critical applications that are used throughout SpaceX to accelerate launch ...

Learns to adhere to all phases of the application software development lifecycle. Assists with creating and reviewing code for application features and enhancements following design specifications ...

Learns to adhere to all phases of the application software development lifecycle. Assists with creating and reviewing code for application features and enhancements following design specifications ...

Learns to adhere to all phases of the application software development lifecycle. Assists with creating and reviewing code for application features and enhancements following design specifications ...

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Software Application information

What is a software application?

Software applications, often called apps, are computer programs designed to help users perform specific tasks or activities on a device, such as a computer, tablet, or smartphone. Examples include word processors, web browsers, graphic design tools, and games. These applications can be installed locally or accessed through the cloud, and they play a key role in increasing productivity, entertainment, and communication. The development and maintenance of software applications is a major field within the broader technology industry.

What are the key skills and qualifications needed to thrive as a software application developer, and why are they important?

To thrive as a Software Application Developer, you need strong programming skills, a solid grasp of software development principles, and typically a degree in computer science or related field. Familiarity with programming languages (such as Java, Python, or C#), version control systems like Git, and experience with development frameworks and databases are standard requirements. Problem-solving ability, attention to detail, and effective collaboration set outstanding developers apart. These skills are crucial for building reliable applications, ensuring maintainability, and delivering solutions that meet user needs.

What are some common challenges faced by software application developers when working on cross-functional teams?

Software Application Developers often collaborate with designers, quality assurance testers, and product managers, which can present challenges in aligning technical requirements with business goals. Effective communication is key, as misunderstandings about project specifications or timelines can lead to delays or rework. To overcome these hurdles, developers should be proactive in participating in team meetings, clarifying expectations, and providing regular updates on progress. Embracing agile methodologies and using project management tools can also help streamline collaboration and keep everyone on the same page.

What is the difference between Software Application vs Software Developer?

AspectSoftware ApplicationSoftware Developer
Primary RoleEnd-user software designed for specific tasksCreates, tests, and maintains software applications
Required SkillsUnderstanding of software features, user interface, and functionalityProgramming, coding, software design, and development skills
Work EnvironmentEnd-users, business environments, software companiesDevelopment teams, tech companies, software firms
CertificationsTypically not required, but certifications like Microsoft Office or Adobe may helpProgramming certifications, computer science degrees, coding bootcamps

In summary, Software Applications are end-user products designed for specific tasks, while Software Developers create and maintain these applications through coding and software engineering. Both roles are essential in the software industry but serve different functions.

What cities in Tennessee are hiring for Software Application jobs?

Cities in Tennessee with the most Software Application job openings:

Infographic showing various Software Application job openings in Tennessee as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Application / Software Support Technician

Oak Ridge, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Summary: Vital Services is seeking a talented and experienced Application / Software Support Technician to join our growing Information Technology team. This is an extraordinary opportunity to be a part of, and play an integral role in, the expansion of our growing Application Support team!
As an IT Software / Application Support Technician, you will provide software application support for our internal and external users and customers. You will be responsible for communicating with the end user, analyzing and identifying solutions to problems and providing basic training for our business software applications. You will also assist our Development, Infrastructure and Helpdesk teams as needed.
The Core Focus of the Application / Software Support Technician is to investigate, diagnose, and resolve deep-level application and database failures across SaaS platforms and custom client applications, utilizing strong data querying and configuration skills to unblock users and protect overall platform integrity.
Essential Duties and Responsibilities for the Application / Software Support Technician include the following:
  • L2 Technical Escalation & Resolution: Investigating and resolving deep-level application errors, system failures, and data discrepancies escalated from L1/Frontline support.
  • Database Querying & Analysis: Writing and executing precise SQL queries to trace transaction errors, audit system behavior, and pull custom data extractions across varied database structures (e.g., Azure SQL, relational databases).
  • Application Configuration & Provisioning: Implementing and verifying complex software system configurations, user access rules, and client-specific business parameters to meet ongoing operational needs.
  • Functional & Regression Testing: Conducting structured verification testing on newly deployed hotfixes, software configurations, and system reports to ensure they match target performance metrics before live release.
  • Standard Operating Procedure (SOP) Upkeep: Documenting newly identified bug-resolution patterns, troubleshooting checklists, and technical system configurations inside the shared Confluence knowledge base.

Success Metrics of the Application / Software Support Technician:
  • L2 Resolution SLA Compliance: Maintain a >= 90% compliance rate on resolving escalated technical application issues within defined client agreement windows.
  • Support Ticket Reopen Rate: Keep resolved/closed application support tickets requiring reopen intervention to < 5% per quarter.
  • Configuration Validation Accuracy: Ensure 100% of assigned system configurations are fully tested and validated in sandbox environments prior to production go-live.
  • Jira & Time-Tracking Accuracy: 100% weekly compliance on task logging, ticket documentation, and precise billable time-tracking entries.

Requirements
Qualifications for the Application / Software Support Technician:
  • Professional Technical Experience: 3+ years of experience in an Application Support, Technical Systems Analyst, or L2/L3 IT Support role (experience within a data-intensive environment like commercial insurance, finance, or B2B SaaS is a strong plus).
  • Database & Querying Literacy: Highly comfortable working with relational database environments. Practical, intermediate-level experience writing SQL select queries, joins, and filtering commands to isolate data anomalies.
  • Data Structure Familiarity: Exposure to, or basic conceptual comfort navigating, modern cloud storage environments (e.g., Azure SQL, Cosmos DB, or legacy DB2 data environments).
  • Analytical Diagnostic Mindset: Exceptional technical troubleshooting skills - the natural ability to follow a transaction error backwards through application settings and database tables to find the underlying root cause.
  • System Testing Familiarity: Basic understanding of QA/testing principles to verify that code fixes successfully resolve an reported user incident without breaking adjacent features.
  • Associate's or Bachelor's Degree in Mathematics, Economics, Computer Science, or other quantitative degrees preferred.
  • Strong knowledge of SQL, MS Excel, Power BI, and other Application Support tools.
  • Knowledgeable and experienced with different data sources, such as, MS SQL, Excel files, Azure SQL, Azure Cosmos DB, AS400, DB2, and Cloud Data Sources.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service and responds to service requests; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Communications - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Writes clearly and informatively and is able to read and interpret written information.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Strives to continuously build knowledge and skills; Shares expertise with others.
Judgment - Makes timely decisions; Exhibits sound and accurate judgment with consideration for all stakeholders and can support decisions made; Asks for and offers help when needed.
Benefits
  • Healthcare Coverage
  • Dental Insurance
  • Vision Insurance
  • 401k with Company Match
  • Paid Time Off
  • Life Insurance
  • Disability Insurance
  • 8 Paid Holidays a Year