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Software Application Administrator Jobs in Michigan

University of Rochester

$64K - $96K/yr

The Application Administrator II which is similar to a Quality Assurance and Production Support ... Determine whether issues require data correction, configuration changes, software changes, or ...

HCL Global Systems

Others

Farmington Hills, MI · On-site

User admin & backup; Install & configure Samba Service; Troubleshoot appl. & system servers; Use RPM to install, upgrade & delete operating systems software packages; Monitor system & application ...

The Medical Team, Inc.

Help Desk Specialist

Livonia, MI · On-site

Escalate complex technical issues to senior technicians or network administrators when necessary ... software application • Experience with troubleshooting hardware and peripheral devices. • ...

New

MillerKnoll

ERP Systems Administrator

Zeeland, MI · On-site

The candidate for this position will be responsible to provide effective IT Software application ... The ERP and Oracle System Administrator will be responsible for owning the application support ...

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Software Application Administrator information

What cities in Michigan are hiring for Software Application Administrator jobs?

Cities in Michigan with the most Software Application Administrator job openings:

Redcap Application Administrator / Application Support Specialist (Hybrid) Lansing, Michigan

Lansing, MI • On-site

Stellent IT LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Stellent IT LLCexternal

Other

Re-posted 6 days ago

Key responsibilities

  • Administer and support the REDCap application hosted in AWS.

  • Provide day-to-day operational support, including troubleshooting application, infrastructure, and user issues, documentation and training.

  • Coordinate and implement REDCap software updates, patches, and version upgrades in collaboration with Vanderbilt University.

Job description

Redcap Application Administrator / Application Support Specialist (Hybrid)
Location: Lansing, Michigan
Interview mode: Virtual
Job Description:
Position Summary
Our client is seeking an experienced REDCap Application Administrator/Application Support Specialist to provide operational and technical support for an existing REDCap environment hosted on Amazon Web Services (AWS). The selected contractor will be responsible for the administration, maintenance, troubleshooting, upgrades, user support, vendor coordination, and integration of the REDCap application to ensure a secure, reliable, and highly available platform.
This position requires close collaboration with business stakeholders, DTMB infrastructure teams, AWS administrators, security teams, and Vanderbilt University REDCap support.
Responsibilities
Administer and support the REDCap application hosted in AWS.
Provide day-to-day operational support, including troubleshooting application, infrastructure, and user issues, documentation and training.
Coordinate and implement REDCap software updates, patches, and version upgrades in collaboration with Vanderbilt University.
Serve as the primary technical contact for REDCap-related issues.
Install, configure, and support REDCap External Modules.
Develop, maintain, and troubleshoot REDCap API integrations with internal and external applications and automate data flows.
Maintain MySQL databases, perform queries and validation.
Support REDCap External Modules development and deployment using PHP on Linux/AWS environments including Apache/Nginx.
Implement and maintain OIDC integration, Active Directory/LDAP, and SSL/TLS certificates.
Coordinate with AWS infrastructure teams regarding servers, storage, networking, SSL/TLS certificates, security groups, backups, and system monitoring.
Monitor application performance and proactively identify and resolve issues.
Support disaster recovery, backup validation, and system recovery activities.
Maintain technical documentation, standard operating procedures, and configuration documentation.
Coordinate issue resolution with vendors, developers, database administrators, security teams, and business users.
Participate in change management, release management, and production support activities.
Ensure compliance with State security standards, applicable data privacy requirements, HIPAA compliance, and proper audit logging.
Develop automation scripts for reporting, and data validation (PHP and SQL).

Required Qualifications
-Experience supporting applications hosted on AWS.
-5- 6 years of Experience with MySQL database management.
-5-6 years of Experience with PHP application environments and Microservices Development with configuration and troubleshooting.
-5-6 years of Experience with OIDC/SAML integration.
- Experience coordinating software upgrades and vendor support.
Preferred Qualifications
-Five or more years of experience supporting enterprise web applications.
- Experience using AWS Cloud services (EC2, S3, VPC, security groups).
- Experience with REDCap API integration.
Other desired Qualifications
Experience with Apache or Nginx web servers.
Experience with SSL/TLS certificate management and HIPAA compliance.
Experience implementing and troubleshooting REST APIs.
Experience managing application security, authentication, and user access.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal communication skills.
Experience supporting REDCap in a public health, healthcare, higher education, or research environment.
AWS Cloud Practitioner, SysOps Administrator, or Solutions Architect certification.
Experience with Active Directory, LDAP, or Single Sign-On (SSO).
Experience using ServiceNow or another enterprise ticketing system.
Experience with Devops or similar tools.
Knowledge of HIPAA, security, and data privacy best practices.
Experience supporting API integrations with enterprise applications.
Experience with Python scripting for automation.
Experience with SSIS/ SQL Server agent.
Experience with Twilio / SMS survey gateway experience.
Technical Skills
REDCap API integration
Amazon Web Services (AWS) Cloud services (EC2, S3, VPC, security groups)
MySQL database management
Apache/Nginx web servers
PHP Microservices Development
OIDC/SAML integration
SSL/TLS certificate management and HIPAA compliance
REST APIs
Identity and Access Management
Application Monitoring
Backup and Disaster Recovery
Vendor Coordination
Technical Documentation
Deliverables
Maintain a secure, stable, and available REDCap environment.
Complete REDCap upgrades and patches according to vendor recommendations.
Resolve production issues within established service levels.
Support user onboarding, access management, and troubleshooting.
Maintain system documentation and operational procedures.
Ensure successful operation of REDCap integrations and APIs.
Provide knowledge transfer and operational documentation to State staff.
Soft Skills
Excellent customer service and communication skills.
Ability to work independently with minimal supervision.
Strong organizational and time management skills.
Ability to manage multiple priorities simultaneously.
Experience collaborating with cross-functional technical and business teams.

Best Regards,

Shivam Kumar

Lead Technical Recruiter

Stellent IT Phone: 201-503-2666

Email: shivam
Gtalk: shivamom

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About Stellent IT

Sourced by ZipRecruiter

Stellent IT, based in St Augustine, Florida, USA, is a renowned company in the IT sector whose primary focus is providing top-tier IT consulting and staffing services. Stellent IT's expertise lies not just in fulfilling IT staffing needs but in offering comprehensive technological solutions that enhance and drive business performance. Despite the limited information about their founding history, the company has earned a name for itself in the IT industry due to its commitment to quality and consistent delivery. With a mission centered around helping businesses efficiently navigate the IT landscape by providing strategic technology-inspired solutions, Stellent IT prides itself as a leader in its field.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

St Augustine, FL, US

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