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Software Account Manager Jobs in Madison, WI (NOW HIRING)

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Software Account Manager information

See Madison, WI salary details

$29.7K

$66.3K

$106.8K

How much do software account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for software account manager in Madison, WI is $66,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $79,100.00 per year, depending on experience, location, and employer.

What is the difference between Software Account Manager vs Customer Success Manager?

AspectSoftware Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Required SkillsSales, product knowledge, relationship managementCommunication, problem-solving, customer support
Work EnvironmentSales teams, client meetings, account reviewsCustomer support teams, onboarding sessions
CertificationsSales certifications, CRM proficiencyCustomer service certifications, SaaS knowledge

While both roles focus on client relationships in the software industry, Software Account Managers primarily handle sales, renewals, and account growth, whereas Customer Success Managers focus on onboarding, satisfaction, and retention. Understanding these differences helps companies assign the right responsibilities and professionals to each role.

What is a software account manager?

A Software Account Manager is a professional responsible for managing and nurturing relationships with clients who use a company's software products or services. Their primary duties include understanding client needs, ensuring customer satisfaction, facilitating product adoption, and identifying opportunities for upselling or renewing contracts. They act as a liaison between the client and internal teams, such as sales, support, and development, to address issues and deliver solutions. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a software account manager, and why are they important?

To thrive as a Software Account Manager, you need a strong background in sales, customer relationship management, and a good understanding of software solutions, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and software licensing systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and resolve client challenges effectively. These abilities are crucial for driving revenue growth, ensuring client satisfaction, and maintaining long-term business partnerships.

How does a software account manager typically collaborate with technical teams to meet client needs?

As a Software Account Manager, you will frequently act as the bridge between clients and internal technical teams, such as product development and support. This involves gathering client requirements, translating business needs into technical language, and ensuring deliverables align with customer expectations. Regular communication, joint meetings, and project updates are standard practices to keep everyone aligned. Effective collaboration not only ensures client satisfaction but also helps identify upsell or cross-sell opportunities by understanding both client pain points and product capabilities.
What cities near Madison, WI are hiring for Software Account Manager jobs? Cities near Madison, WI with the most Software Account Manager job openings:
Software Account Manager jobs near you
Infographic showing various Software Account Manager job openings in Madison, WI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $66,328 per year, or $31.9 per hour.

Account Manager - Water Treatment

Hydrite

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Hydrite Chemical rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

94th of 100 rated chemical manufacturers

Job description

WHO WE ARE

          We are a company where people matter. 

          We are family driven. 

          We are financially strong.

          And we are looking for problem-solvers to join our growing team.  

BENEFITS

  • Up to 10% Retirement Contribution
  • $600 per Year Wellness Incentive 
  • Two-Three Weeks Starting Paid Time Off
  • Medical, Dental, and Vision - Eligible first day of the month following hire date.

JOIN A TOP WORKPLACE - https://www.youtube.com/watch?v=7nlFHnnfvhk

OPPORTUNITY

This position is dedicated to accelerating new business growth in the water treatment sector, with a strong emphasis on expanding Hydrite's presence within the food and beverage industry and beyond. Operating in Madison, WI and surround areas, the role centers on identifying high-potential opportunities, cultivating strategic relationships, and delivering innovative, value-driven solutions. The ideal candidate is a proactive business developer-skilled in uncovering customer needs, navigating complex sales cycles, and driving sustainable growth through consultative selling.

RESPONSIBILITIES
  • Develop and grow a sales territory with a primary focus on acquiring new customers and expanding Hydrite's footprint.
  • Identify and pursue new business opportunities by leveraging industry knowledge, networking, and targeted outreach.
  • Utilize Salesforce and other tools to manage pipeline, track progress, and prioritize high-potential leads.
  • Create tailored chemical treatment programs that showcase Hydrite's manufacturing capabilities, distribution strengths, and financial resources.
  • Engage internal resources (technical, operational, financial) to build compelling proposals and competitive advantages.
  • Survey customer facilities and recommend best-in-class chemical solutions based on technical needs and operational goals.
  • Write timely and persuasive proposals and service reports that clearly communicate value and ROI.
  • Negotiate pricing and contract terms that reflect Hydrite's value-added proposition and support margin growth.
  • Analyze market trends and competitive activity to inform strategy and positioning.
  • Effectively manage time and territory to maximize customer engagement and business development activities.

REPORTING STRUCTURE

  • This position reports to the Sales Manager - Water.

EXPERIENCE AND EDUCATIONAL CRITERIA

  • Bachelors degree in engineering (chemical, mechanical, biomolecular, industrial) or life sciences (chemistry, biology, environmental science) is preferred.
  • 2-5 years of sales experience in the water treatment/chemical industry required. This includes experience with wastewater treatment, boilers and cooling towers. 
  • Ability to construct a business plan with Sales Manager assistance.
  • Must have a valid driver's license and have an acceptable motor vehicle driving record.
  • Must possess computer skills and be proficient at Word, Excel, and PowerPoint and job specific software.
  • Must have communication and interpersonal skills, along with the ability to read, write, and speak English.

PHYSICAL REQUIREMENTS

  • Ability to attend meetings. Ability to sit, work at a computer terminal, and/or talk on the telephone up to 4 hours at a time.
  • Ability to travel to customers and stay overnight when necessary.

BENEFITS

Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.

WHY HYDRITE?  

Watch this Why Hydrite video to find out:  https://vimeo.com/201673899

WANT TO STAY CONNECTED?  FIND US ON SOCIAL MEDIA

  • LinkedIn: linkedin.com/company/hydrite-chemical-co-
  • Facebook: facebook.com/hydrite
  • YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI

Learn more about Hydrite on our website: www.hydrite.com/careers

Privacy Notice for California Residents: https://www.hydrite.com/Legal/Privacy-Notice-for-Employees.htm

What Hydrite Chemical employees say

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