1

Software Account Manager Jobs in New York (NOW HIRING)

The role We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience ... This role is critical in bridging the gap between our software development teams and our end users.

Account Manager

New York, NY · On-site

$150K/yr

The role We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience ... This role is critical in bridging the gap between our software development teams and our end users.

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we'd like to meet you. Ideally, candidates for this role will know ...

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we'd like to meet you. Ideally, candidates for this role will know ...

Account Manager

New York, NY · On-site

$120K - $220K/yr

Experience delivering analytics products or enterprise software platforms into large organizations ... Account Manager - Enterprise Account Manager (2-5 years) : Prior experience in customer success ...

Account Manager

Iselin, NJ · On-site

$50/hr

Account Manager - SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role We're ...

Account Manager

Iselin, NJ · Remote

$50/hr

Description Account Manager - SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role ...

Account Manager

Iselin, NJ · On-site

$50K - $70K/yr

Account Manager - SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role We're ...

Account Manager- BFSI

New York, NY · On-site +1

$120K - $180K/yr

BMC Software Sales Professionals have the power to transform entire organizations. With your high ... As a Sales Account Manager, you will own a territory where you will be positioning BMC's Iconic and ...

Account Manager

Manhattan, NY · On-site

$120K - $150K/yr

About the role The Account Manager is an experienced outside sales professional responsible for ... Industry experience selling computer hardware, software, and services preferred. * Demonstrated ...

Account Manager

Manhattan, NY · On-site

$120K - $150K/yr

About the role The Account Manager is an experienced outside sales professional responsible for ... Industry experience selling computer hardware, software, and services preferred. * Demonstrated ...

As an Account Manager, you'll manage customer relationships from prospecting and qualification to ... Successful in selling software or technology solutions, ideally in the integration, middleware ...

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained ... Position Summary Kaseya is looking for an enthusiastic and results-driven Account Manager to focus ...

next page

Showing results 1-20

Software Account Manager information

See New York salary details

$32.3K

$72K

$116K

How much do software account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for software account manager in New York is $72,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $85,900.00 per year, depending on experience, location, and employer.

What is a software account manager?

A Software Account Manager is a professional responsible for managing and nurturing relationships with clients who use a company's software products or services. Their primary duties include understanding client needs, ensuring customer satisfaction, facilitating product adoption, and identifying opportunities for upselling or renewing contracts. They act as a liaison between the client and internal teams, such as sales, support, and development, to address issues and deliver solutions. Strong communication and problem-solving skills are essential for success in this role.

How does a software account manager typically collaborate with technical teams to meet client needs?

As a Software Account Manager, you will frequently act as the bridge between clients and internal technical teams, such as product development and support. This involves gathering client requirements, translating business needs into technical language, and ensuring deliverables align with customer expectations. Regular communication, joint meetings, and project updates are standard practices to keep everyone aligned. Effective collaboration not only ensures client satisfaction but also helps identify upsell or cross-sell opportunities by understanding both client pain points and product capabilities.

What are the key skills and qualifications needed to thrive as a software account manager, and why are they important?

To thrive as a Software Account Manager, you need a strong background in sales, customer relationship management, and a good understanding of software solutions, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and software licensing systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and resolve client challenges effectively. These abilities are crucial for driving revenue growth, ensuring client satisfaction, and maintaining long-term business partnerships.

What is the difference between Software Account Manager vs Customer Success Manager?

AspectSoftware Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Required SkillsSales, product knowledge, relationship managementCommunication, problem-solving, customer support
Work EnvironmentSales teams, client meetings, account reviewsCustomer support teams, onboarding sessions
CertificationsSales certifications, CRM proficiencyCustomer service certifications, SaaS knowledge

While both roles focus on client relationships in the software industry, Software Account Managers primarily handle sales, renewals, and account growth, whereas Customer Success Managers focus on onboarding, satisfaction, and retention. Understanding these differences helps companies assign the right responsibilities and professionals to each role.

How much does a software account manager get paid?

A software account manager's average salary in the United States ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Many roles also include commissions or bonuses based on sales performance, and strong communication and technical skills are often required.

What are the most commonly searched types of Software Account jobs in New York?

The most popular types of Software Account jobs in New York are:

What cities in New York are hiring for Software Account Manager jobs?

Cities in New York with the most Software Account Manager job openings:

Infographic showing various Software Account Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $72,005 per year, or $34.6 per hour.

$150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

The role

We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience. This role is critical in bridging the gap between our software development teams and our end users. You will act as a trusted advisor to clients, helping them navigate complexity and translate their business needs into impactful outcomes through our platform. If you're passionate about the energy industry and driven to deliver outstanding customer success, we'd love to hear from you.

Responsibilities
  • Build and maintain strong, lasting relationships with clients, including developers, utilities, and funds, supporting them in integrating Modo Energy's solutions into their strategic decision-making processes while identifying upsell and cross-sell opportunities to drive account growth.
  • You will serve as the primary point of contact for a portfolio of clients, focusing on account growth, retention, and achieving revenue targets.
  • Guide customers in using Modo Energy's software suite to construct long-term power market scenarios, leveraging your expertise in power markets, while helping clients navigate and interpret complex results and resolving troubleshooting issues.
  • Collaborate with team leadership to coordinate resources and support strategic initiatives across the user base, ensuring alignment with client goals and product team insights.
  • Gather and communicate client feedback and pain points to the product team, contributing to continuous improvement and the product roadmap.
  • Oversee the integration of Modo Energy's software suite into client operations, ensuring smooth adoption, proactively monitoring account health, and taking steps to prevent and resolve potential issues. 
  • Understand client pain points and convey these back to the product teams to refine product roadmaps according to user needs.Monitor, track, and report on health of software accounts, taking proactive steps to anticipate and resolve incidents before escalation. 
  • Implement initiatives to promote Modo Energy's software community within the region and foster client engagement.
Qualifications
  • 4+ years of experience in customer success, account management, or sales, ideally within a SaaS, energy, or tech environment.
  • Experience in roles where you have carried a revenue target or have been involved in driving account growth is a key requirement.
  • Deep interest and knowledge of SaaS products; interest/experience in power markets/energy transition is a plus.
  • Excellent communication skills, capable of explaining complex topics of both technical and non-technical audiences across different seniority levels. 
  • Strong process management skills, with experience in leading and delivering time-critical projects. 
  • Confident stakeholder management abilities, able to collaborate cross-functionally to drive new initiatives. 
  • Self-starter with a creative problem-solving approach. 
  • Proven ability to analyze, interpret, and derive insights from complex quantitative data. 
  • Preferred Skills: familiarity with CRM and customer success platforms to monitor client health and track account growth opportunities.

Important Details

  • For New York Applicants, the salary for this position is $150k per year plus 30% variable.
  • We are an in-person company that values collaboration and team culture. Everyone works in the office Tuesday through Thursday, with flexibility to work from home or the office on Mondays and Fridays.
  • 25 days annual leave; medical, dental and vision benefits; 401k with optional matching contribution. 

Modo Energy is an equal opportunity employer. Our employment decisions are made on the basis of qualifications, merit and business need. We do not discriminate against age, national origin, physical or mental disability, race, religion, pregnancy, sexual orientation, gender identity, veteran status or any other characteristic protected by federal, state, or local law. If you need assistance or a reasonable accommodation with an application or the interview process, please contact us via email at careers@modoenergy.com.