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Softlines Sales Associate Jobs in Virginia (NOW HIRING)

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Softlines Sales Associate information

What is a softlines sales associate?

Softlines Sales Associates are retail employees who specialize in selling softline merchandise, such as clothing, shoes, accessories, and linens. They assist customers with product selection, provide information about promotions, organize displays, and maintain the sales floor's appearance. Softlines Sales Associates also process transactions at the register and may help with inventory management. Their goal is to deliver excellent customer service and contribute to the store's overall sales performance.

What are the key skills and qualifications needed to thrive as a softlines sales associate, and why are they important?

To thrive as a Softlines Sales Associate, you need strong customer service skills, basic math abilities, and a good understanding of retail sales principles, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and merchandising software is typically required. Excellent communication, attention to detail, and a friendly, approachable demeanor are standout soft skills in this role. These skills and qualities are crucial for creating a positive shopping experience, meeting sales goals, and ensuring smooth store operations.

What are some common challenges faced by softlines sales associates, and how can they be addressed?

Softlines Sales Associates often encounter challenges such as maintaining product organization during busy periods, assisting multiple customers simultaneously, and staying updated on current promotions. Effective time management and strong communication skills are essential to balance these demands. Proactively restocking merchandise and collaborating with team members can help ensure a smooth workflow and excellent customer service, even during peak hours.

What is the difference between Softlines Sales Associate vs Hardlines Sales Associate?

AspectSoftlines Sales AssociateHardlines Sales Associate
Product FocusClothing, accessories, textilesElectronics, appliances, tools
Work EnvironmentClothing stores, fashion retailersElectronics or hardware stores
Required SkillsCustomer service, product knowledge in apparelTechnical knowledge, customer assistance in electronics
Common CertificationsNone specific, retail experienceNone specific, retail experience

Softlines Sales Associates primarily handle clothing and textiles, focusing on fashion retail, while Hardlines Sales Associates work with electronics and hardware. Both roles require strong customer service skills and retail experience, but they differ in product knowledge and work environment.

Softlines Sales Associate jobs near you

Lead Associate E Recycle Operations

Richmond, VA • On-site

Goodwill of Central and Coastal Virginia
Non-Profits • 51 - 200 employees
Learn more about Goodwill of Central and Coastal Virginiaexternal

$16.50/hr

Full-time

Posted yesterday

New

Job description

Description
Purpose
We believe that work is a foundation for empowering individuals, strengthening families, and building prosperous communities.
Mission
Our mission is changing lives...helping people help themselves through the power of work.?
Core Values
Innovation, ?Respect, ?Integrity, ?Learning, ?Teamwork, Commitment
Position Summary
With support of the manager, oversees daily operations in E-Recycling Department, including sales, production, and customer service. Works side by side with IT Technicians, Material Handlers, and Customer Service Associates to execute procedures and improve department efficiencies. Works with e-Commerce teams to identify items for on-line sales.
Essential Duties(Other duties within the scope of this position may be assigned.)
1. Accountable for all E-Recycling/Computer Store facility operations in the absence of other management team members.
2. Open/close store and prepare facility for business day in the absence of Manager and Assistant Manager.
3. Assists with training and supervision of all E-Recycling associates.
4. Strictly adheres to all Computer Store schedules, opening and closing times.
5. Assists with preparation and submittal of payroll to finance.
6. Assists with scheduling staff.
7. Must adhere to and enforce all company policies.
8. Must keep supervisor informed of all pertinent information concerning the efficient operation of the E-Recycling Department.
9. Works with e-Commerce Team to identify online sales opportunities.
10. May train and oversee E-Recycling associates performing e-Commerce listings of books, media, Hardlines, or Softlines.
11. May assist in managing e-Commerce Associates as needed.
Supervisory Responsibilities
The associate in this position has supervisory responsibility for designated associates in their department.
Education/Experience/Certificates/Security Clearance
• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• 1-3 Years' experience in a related field preferred.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• Associates in this position will be required to successfully pass a criminal background check and sex offender check.
• Ability to operate PC and databases, proficiency with Microsoft Office including Word, Excel and PowerPoint.
Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Please click on this link to access our EEO / Affirmative Action Program posters and learn about your rights as an applicant.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation or have questions regarding the listed compensation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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