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Softlines Sales Associate Jobs in Ohio (NOW HIRING)

Softlines Sales Associate information

What is a softlines sales associate?

Softlines Sales Associates are retail employees who specialize in selling softline merchandise, such as clothing, shoes, accessories, and linens. They assist customers with product selection, provide information about promotions, organize displays, and maintain the sales floor's appearance. Softlines Sales Associates also process transactions at the register and may help with inventory management. Their goal is to deliver excellent customer service and contribute to the store's overall sales performance.

What are the key skills and qualifications needed to thrive as a softlines sales associate, and why are they important?

To thrive as a Softlines Sales Associate, you need strong customer service skills, basic math abilities, and a good understanding of retail sales principles, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and merchandising software is typically required. Excellent communication, attention to detail, and a friendly, approachable demeanor are standout soft skills in this role. These skills and qualities are crucial for creating a positive shopping experience, meeting sales goals, and ensuring smooth store operations.

What are some common challenges faced by softlines sales associates, and how can they be addressed?

Softlines Sales Associates often encounter challenges such as maintaining product organization during busy periods, assisting multiple customers simultaneously, and staying updated on current promotions. Effective time management and strong communication skills are essential to balance these demands. Proactively restocking merchandise and collaborating with team members can help ensure a smooth workflow and excellent customer service, even during peak hours.

What is the difference between Softlines Sales Associate vs Hardlines Sales Associate?

AspectSoftlines Sales AssociateHardlines Sales Associate
Product FocusClothing, accessories, textilesElectronics, appliances, tools
Work EnvironmentClothing stores, fashion retailersElectronics or hardware stores
Required SkillsCustomer service, product knowledge in apparelTechnical knowledge, customer assistance in electronics
Common CertificationsNone specific, retail experienceNone specific, retail experience

Softlines Sales Associates primarily handle clothing and textiles, focusing on fashion retail, while Hardlines Sales Associates work with electronics and hardware. Both roles require strong customer service skills and retail experience, but they differ in product knowledge and work environment.

Field Visual Merchandiser - House of Sport - Novi, MI & Strongsville, OH

Strongsville, OH • On-site

Dick's Sporting Goods
Retail • 10K+ employees

$67K - $109K/yr

Full-time

PTO

Posted 2 days ago

New


Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,160 frontline employees who took The Breakroom Quiz


Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

We are looking for a Field Visual Merchandiser to support our Novi, MI & Strongsville, OH House of Sport stores!

*Candidates must reside within Novi MI, Cleveland OH, or Toledo, OH.

Job Duties & Responsibilities

Promotes Visual Merchandising as a key contributor to sales, margin and turn by maximizing the impact of game plans, brand standards, productivity of product flow, escalating space issues, and seasonal movement of product. Evaluates and understands store KPIs to make commercial decisions and recommendations based on sound financial judgment.

Supports stores at the region, district and store level through training, to ensure that game plan integrity is followed for major strike points and flexed for stores with unique space constraints. Supports company visual training and brand excellence through classroom training, virtual visits and hands on training within store visits. This would also include supporting new manager development and training at CORE for visual merchandising

Collaborates with critical partners to find and provide solutions to store specific visual merchandising challenges based on game plan direction, brand standards, store's unique architecture and sales performance. Ensures that all updates have field leadership and CSC visibility, updates are maintainable / sustainable and documented.

Supports company new concepts and growth initiatives partnering with the CSC visual team and New Store Team to understand company merchandising strategies, adjacency relevance, game plan tactics and to act as the "voice of the field" during set development through to execution.

Participates in Regional / District weekly conference calls to drive planning, understanding and execution of brand excellence and visual standards.

QUALIFICATIONS:

  • Associate's Degree in Business Management, Retail Management, or Visual Merchandising

  • 3-5 years of multi-unit management experience

  • Multi-Unit Management Experience

  • Visual Merchandising Experience (preferably in softlines)

  • Store technology functions

  • A demonstrated understanding of customer and retail merchandising strategies

  • Strong problem solving skills based on analytics

  • Engagingtraining and facilitation skills

  • Ability to be flexible and prioritize multiple projects while meeting deadlines and working independently

  • Ability to demonstrate strong conflict management and negotiate resolution

  • Knowledge of customer service and selling principles

VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidatesdo not use AI tools(like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be onduring all virtual interviews.

  • AI tools are not permittedto be used by the candidateduring any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $67,100.00 - $109,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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