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Softlines Sales Associate Jobs in Missouri (NOW HIRING)

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Softlines Sales Associate information

What is a softlines sales associate?

Softlines Sales Associates are retail employees who specialize in selling softline merchandise, such as clothing, shoes, accessories, and linens. They assist customers with product selection, provide information about promotions, organize displays, and maintain the sales floor's appearance. Softlines Sales Associates also process transactions at the register and may help with inventory management. Their goal is to deliver excellent customer service and contribute to the store's overall sales performance.

What are the key skills and qualifications needed to thrive as a softlines sales associate, and why are they important?

To thrive as a Softlines Sales Associate, you need strong customer service skills, basic math abilities, and a good understanding of retail sales principles, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and merchandising software is typically required. Excellent communication, attention to detail, and a friendly, approachable demeanor are standout soft skills in this role. These skills and qualities are crucial for creating a positive shopping experience, meeting sales goals, and ensuring smooth store operations.

What are some common challenges faced by softlines sales associates, and how can they be addressed?

Softlines Sales Associates often encounter challenges such as maintaining product organization during busy periods, assisting multiple customers simultaneously, and staying updated on current promotions. Effective time management and strong communication skills are essential to balance these demands. Proactively restocking merchandise and collaborating with team members can help ensure a smooth workflow and excellent customer service, even during peak hours.

What is the difference between Softlines Sales Associate vs Hardlines Sales Associate?

AspectSoftlines Sales AssociateHardlines Sales Associate
Product FocusClothing, accessories, textilesElectronics, appliances, tools
Work EnvironmentClothing stores, fashion retailersElectronics or hardware stores
Required SkillsCustomer service, product knowledge in apparelTechnical knowledge, customer assistance in electronics
Common CertificationsNone specific, retail experienceNone specific, retail experience

Softlines Sales Associates primarily handle clothing and textiles, focusing on fashion retail, while Hardlines Sales Associates work with electronics and hardware. Both roles require strong customer service skills and retail experience, but they differ in product knowledge and work environment.

Softlines Sales Associate jobs near you

Retail Softlines Sales Associate

Saint Louis, MO • On-site

Dick's Sporting Goods
Retail • 10K+ employees
Learn more about Dick's Sporting Goodsexternal

$15 - $22/hr

Full-time

PTO

Posted 24 days ago

Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,160 frontline employees who took The Breakroom Quiz

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for ourcustomers through their eagerness to help, in-depth product knowledge, high brand and executionstandards, and ability to prioritize.

  • Greet everyone and proactively approach customers to understand their needs and supporttheir shopping experience.

  • Uphold company merchandising and presentation standards by following established floorsets, signage requirements, price changes, inventory presentation and replenishmentstandards, etc.

  • Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

  • Adhere to established policies and procedures related to safety, loss prevention and standardoperating procedures.

  • Maintains confidentiality of all Company information.

  • Create an inclusive store environment where everyone (teammates and customer) feelswelcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Perform other tasks as assigned by management.

QUALIFICATIONS:

  • Prior retail sales, cashier, or customer-focused experience preferred.

  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to25 times per hour).

  • Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to workat heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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