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Softline Associate Jobs in Tennessee (NOW HIRING)

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Softline Associate information

What is a softline associate?

Softline Associates are retail employees who specialize in the sales and management of softline merchandise, which includes products like clothing, footwear, accessories, and linens. Their responsibilities typically involve assisting customers, restocking shelves, maintaining merchandise displays, and ensuring a clean and organized sales floor. They play a key role in providing customer service and supporting the overall shopping experience in stores that sell apparel and related goods.

What does a softline associate do?

As a Softline Associate, you will primarily focus on maintaining the presentation and organization of apparel, footwear, and accessories within the store. This includes restocking shelves, creating attractive displays, assisting customers with product selection, and ensuring fitting rooms are tidy. You will work closely with other team members, such as cashiers and hardlines associates, to provide a seamless shopping experience. Your efforts directly impact customer satisfaction and sales, making your role essential to the store's daily operations and success.

What skills and qualifications are needed to thrive as a softline associate?

To thrive as a Softline Associate, you need a basic understanding of retail sales, product merchandising, and customer service, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and handheld scanners is typically required. Excellent interpersonal skills, attention to detail, and a proactive attitude help you stand out in assisting customers and maintaining organized displays. These abilities ensure efficient operations, enhance customer satisfaction, and drive sales in a fast-paced retail environment.

What is the difference between Softline Associate vs Retail Sales Associate?

AspectSoftline AssociateRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; some roles may require product knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentElectronics, technology, or software storesClothing, electronics, or general retail stores
Employer & IndustryTech companies, electronics retailersFashion, electronics, general retail
Common Search & ComparisonYesYes

The Softline Associate typically works in technology or electronics retail environments, focusing on product knowledge and customer support. In contrast, a Retail Sales Associate may work across various retail sectors, emphasizing customer service and sales skills. Both roles require similar educational backgrounds but differ in industry focus and product expertise.

What cities in Tennessee are hiring for Softline Associate jobs?

Cities in Tennessee with the most Softline Associate job openings:

Softline Associate jobs near you

Retail Production Associate

Goodwill Industries of Middle Tennessee

Madison, TN

$14 - $17.50/hr

Full-time

Re-posted 25 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

422nd of 786 rated non-profit organizations

Job description

Job Location

Rivergate

Job Summary:

The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through accurate sorting, pricing, and production activities during assigned shifts. This role focuses on meeting quota driven production expectations while maintaining the highest standards of quality, accuracy, and safety, following established processes aligned with Goodwill's mission of Changing Lives through Education, Training, and Employment.
Under the direction of store management, this role focuses on consistent task completion and quality first production, supporting backroom and production operations to ensure merchandise is processed accurately, efficiently, and ready for the sales floor throughout the day, grounded in Goodwill's values of Teamwork, Respect, Uprightness, and Empowerment.

Job Description

Essential Functions

Production & Merchandise Preparation
  • Support the delivery of efficient, highquality production output during assigned shifts by helping maintain a clean, organized, and safe production environment.
  • Accurately sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards.
  • Work in a quotadriven production environment, consistently meeting productivity expectations while maintaining quality as the top priority.
  • Use approved pricing tools or pointofsale (POS) systems to ensure accurate and consistent pricing.
  • Prepare merchandise to be shopready, ensuring accuracy, presentation, and compliance with established guidelines.
  • Maintain organization, cleanliness, and safety across all production and backroom areas to support efficient workflow.
  • Support store readiness by ensuring merchandise is processed accurately and available for timely placement on the sales floor.
Production Operations & Daily Workflow
  • Complete assigned production tasks to support overall store readiness, sales, and inventory flow throughout the shift.
  • Support opening and closing routines related to production and backroom operations to ensure consistent daily readiness.
  • Assist with material movement, staging, and coordination between production, backroom, and sales floor areas as directed by store leadership.
Compliance, Safety & Operational Standards
  • Follow all company policies, safety guidelines, and operational procedures during assigned shifts.
  • Practice safe work behaviors, including proper lifting techniques and use of equipment and tools.
  • Report hazards, injuries, equipment concerns, or quality issues to store leadership promptly.
  • Follow production standards, pricing integrity, and merchandise handling procedures to support a safe, compliant, and highquality operation.
Schedule & Flexibility
  • Maintain a flexible schedule, including evenings, weekends, and holidays.
  • Perform other duties as assigned to support overall store operations.

Minimum Qualifications

Required Skills

Education

  • High School Diploma or equivalent preferred.

Experience

  • Previous experience in retail, production, warehouse, or customer-facing roles preferred, but not required.

Knowledge and Skills

  • Ability to follow established production processes, procedures, and safety guidelines with consistency and attention to detail.
  • Ability to work accurately in a quotadriven environment where quality is the top priority.
  • Strong attention to detail for accurate sorting, pricing, and preparation of Softline and Hardline merchandise.
  • Ability to remain focused while performing repetitive production tasks in a fastpaced environment.
  • Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • High school diploma or equivalent preferred.
  • Previous experience working in quotadriven or manufacturingstyle production environments preferred.
  • Experience working in fastpaced, highvolume environments with productivity expectations preferred.
  • Prior nonprofit or missionbased retail experience is a plus.
  • Experience using pricing tools, pointofsale (POS) systems, or handling transactions preferred.
  • Experience with taskbased, repetitive work requiring consistency, accuracy, and quality control preferred.
  • Bilingual language skills are preferred.

What Goodwill Industries Of Middle Tennessee employees say

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