1

Softline Associate Jobs in Pennsylvania (NOW HIRING)

Softline Associate information

What is a softline associate?

Softline Associates are retail employees who specialize in the sales and management of softline merchandise, which includes products like clothing, footwear, accessories, and linens. Their responsibilities typically involve assisting customers, restocking shelves, maintaining merchandise displays, and ensuring a clean and organized sales floor. They play a key role in providing customer service and supporting the overall shopping experience in stores that sell apparel and related goods.

What does a softline associate do?

As a Softline Associate, you will primarily focus on maintaining the presentation and organization of apparel, footwear, and accessories within the store. This includes restocking shelves, creating attractive displays, assisting customers with product selection, and ensuring fitting rooms are tidy. You will work closely with other team members, such as cashiers and hardlines associates, to provide a seamless shopping experience. Your efforts directly impact customer satisfaction and sales, making your role essential to the store's daily operations and success.

What skills and qualifications are needed to thrive as a softline associate?

To thrive as a Softline Associate, you need a basic understanding of retail sales, product merchandising, and customer service, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and handheld scanners is typically required. Excellent interpersonal skills, attention to detail, and a proactive attitude help you stand out in assisting customers and maintaining organized displays. These abilities ensure efficient operations, enhance customer satisfaction, and drive sales in a fast-paced retail environment.

What is the difference between Softline Associate vs Retail Sales Associate?

AspectSoftline AssociateRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; some roles may require product knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentElectronics, technology, or software storesClothing, electronics, or general retail stores
Employer & IndustryTech companies, electronics retailersFashion, electronics, general retail
Common Search & ComparisonYesYes

The Softline Associate typically works in technology or electronics retail environments, focusing on product knowledge and customer support. In contrast, a Retail Sales Associate may work across various retail sectors, emphasizing customer service and sales skills. Both roles require similar educational backgrounds but differ in industry focus and product expertise.

What cities in Pennsylvania are hiring for Softline Associate jobs?

Cities in Pennsylvania with the most Softline Associate job openings:

Production Associate - F/T (Aston)

Goodwill of Delaware and Delaware County

Aston, PA โ€ข On-site

$14 - $17.75/hr

Full-time

Re-posted 8 days ago


Key responsibilities

  • Sort and process quality merchandise, distinguishing between quality items and salvage.

  • Price merchandise according to company guidelines and prepare price tags or stickers for items that require a ticket.

  • Assist with loading, unloading, sanitizing, and safely placing merchandise on the sales floor.


Job description

POSITION PURPOSE
The Production Associate is responsible for efficiently sorting and processing quality merchandise in a timely manner and making price tags or stickers for items that require a ticket. The incumbent follows all unit price and Solutions guidelines. The Production Associate is also responsible for welcoming and assisting donors.
 
ESSENTIAL FUNCTIONS AND BASIC DUTIES
  1. Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets.
  2. Responsible for fulfilling all production functions and assisting with donation functions. 
  3. Maintain continuous flow of Softline materials to achieve daily production quotas per shift. Work at assigned production station to sort Softline items and distinguish between quality merchandise and salvage. Hang quality items on a rack efficiently and price merchandise according to company guidelines.  
  4. Maintain continuous flow of Hardline materials to achieve daily production quotas per shift.  Work at assigned production station to sort and process Hardline items and distinguish between quality merchandise and salvage. Price merchandise according to company guidelines. 
  5. Assist with quality pulls as needed and stock merchandise by classification on the sales floor.
  6. Safely assist in loading and unloading of trucks and vehicles without damage to merchandise; determine price, sanitize, and tag furniture and large donated items; place all merchandise safely on the sales floor in a timely manner.
  7. Perform housekeeping functions that ensure that workstation, production area, and sales floor are kept neat, clean, and organized. 
  8. Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, and co-workers to promote the achievement of the company mission.
  9. Perform all other duties as assigned including recovery functions.
 
 
EDUCATION/EXPERIENCE 
High school diploma or GED equivalent and related experience and/or training is preferred.
 
SKILLS/ABILITIES
  • Demonstrated strong attention to detail.
  • Demonstrated ability to perform efficiently in a fast-paced environment.
  • Proficiency with basic computer skills and ability to learn new software skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of the team.
  • Ability to stand and walk for prolonged periods of time.
  • Ability to lift up to 40 pounds of merchandise.
  • Ability to work varied schedules, including evenings and weekends as the business dictates.
 
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently exposed to mechanical parts and external temperatures.  The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes hand protection; eye protection when handling material; any other PPE that can reduce the possibility of injury.