Employee Discount at Sofo's Italian Market
Employee Discount at Sofo's Italian Market
Customer Service & Driver Dispatch Representative - Day Shift Be part of a fast-moving team that keeps restaurants stocked with fresh produce. As a Customer Service Representative, you'll assist ...
Customer Service & Driver Dispatch Representative - Day Shift Be part of a fast-moving team that keeps restaurants stocked with fresh produce. As a Customer Service Representative, you'll assist ...
Van Delivery Driver - Toledo, OH The Van Delivery Driver is responsible for making timely deliveries throughout the Midwest using a Parcel Van or Non‑CDL Delivery Truck, while providing dependable ...
Quick apply
Van Delivery Driver - Toledo, OH The Van Delivery Driver is responsible for making timely deliveries throughout the Midwest using a Parcel Van or Non‑CDL Delivery Truck, while providing dependable ...
Van Delivery Driver - Toledo, OH
Toledo, OH · On-site
$20/hr
Van Delivery Driver - Toledo, OH The Van Delivery Driver is responsible for making timely deliveries throughout the Midwest using a Parcel Van or Non-CDL Delivery Truck, while providing dependable ...
Van Delivery Driver - Toledo, OH
Toledo, OH · On-site
$20/hr
Van Delivery Driver - Toledo, OH The Van Delivery Driver is responsible for making timely deliveries throughout the Midwest using a Parcel Van or Non-CDL Delivery Truck, while providing dependable ...
Outside Account Manager - Northeast Atlanta Our Account Managers have one of the best jobs in the company! They have the opportunity to work with prospective and current customers, by building ...
Quick apply
Outside Account Manager - Northeast Atlanta Our Account Managers have one of the best jobs in the company! They have the opportunity to work with prospective and current customers, by building ...
Sofo Foods information
What is the difference between Sofo Foods vs Food Service Worker?
| Aspect | Sofo Foods | Food Service Worker |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require food handling certifications | High school diploma or equivalent; food safety training often preferred |
| Work Environment | Warehouse, distribution centers, food manufacturing facilities | Restaurants, cafeterias, catering services |
| Employer & Industry Usage | Food distribution and wholesale industry | Hospitality, food service, retail |
| Common Search & Comparison Intent | Understanding roles in food distribution companies | Jobs in food service and customer interaction |
While Sofo Foods primarily involves roles in food distribution and warehouse operations, Food Service Workers focus on direct customer service in food establishments. Both roles require basic food safety knowledge, but their work environments and responsibilities differ significantly.
What is Sofo Foods?
Sofo Foods is a family-owned food distributor specializing in Italian and Mediterranean food products. They supply a wide range of food items to restaurants, pizzerias, and other foodservice businesses across the United States. Their offerings include specialty cheeses, meats, pasta, pizza ingredients, and more. Sofo Foods is known for its commitment to customer service and delivering quality products to the foodservice industry.
What are the key skills and qualifications needed to thrive as a food distribution sales representative at Sofo Foods?
To thrive as a Food Distribution Sales Representative at Sofo Foods, you typically need a background in sales, knowledge of the food industry, and a high school diploma or higher. Familiarity with CRM software, order management systems, and basic Microsoft Office tools is often required. Strong interpersonal skills, problem-solving abilities, and effective communication help build lasting relationships with clients and resolve issues efficiently. These skills are essential for driving sales growth, maintaining customer satisfaction, and ensuring smooth operations in a competitive market.
What are the typical responsibilities of a sales representative at Sofo Foods?
As a sales representative at Sofo Foods, you will spend much of your time engaging with existing and potential clients, identifying their needs, and recommending appropriate food products from the company’s extensive catalog. You’ll collaborate closely with the distribution, customer service, and purchasing teams to ensure timely delivery and resolve any client concerns. Weekly responsibilities often include visiting clients, preparing sales reports, and participating in team meetings to discuss market trends and strategies. The role requires strong relationship-building skills and the ability to adapt quickly to changing client demands.
More about Sofo Foods jobs
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Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Job description
Customer Service Relationship Coordinator
We're looking for a relationship-driven professional to join our team as a Customer Service Relationship Coordinator. In this role, you'll take ownership of customer payment accounts while building strong, trust-based relationships that support timely and successful collections.
You'll serve as a key connection point between our customers and sales team-guiding smooth payment processes, resolving billing concerns, and turning challenging situations into positive experiences. If you thrive on communication, problem-solving, and making a real impact on both customer satisfaction and business success, this is a great opportunity to shine.
Primary Responsibilities
We're looking for a relationship-driven professional to join our team as a Customer Service Relationship Coordinator. In this role, you'll take ownership of customer payment accounts while building strong, trust-based relationships that support timely and successful collections.
You'll serve as a key connection point between our customers and sales team-guiding smooth payment processes, resolving billing concerns, and turning challenging situations into positive experiences. If you thrive on communication, problem-solving, and making a real impact on both customer satisfaction and business success, this is a great opportunity to shine.
Primary Responsibilities
- Manage customer accounts and secure timely payments through proactive relationship building.
- Identify overdue accounts by reviewing financial reports and reaching out to customers with empathy and professionalism.
- Resolve payment issues and disputes by collaborating directly with customers and our internal sales team.
- Process customer credits and adjustments to ensure accurate billing and high customer satisfaction.
- Maintain detailed records of customer interactions, payment plans, and account statuses.
- Support the finance team by assisting with payment processing when needed.
- Strong customer service and active relationship-building skills.
- Effective communication and negotiation skills with a positive attitude.
- Skilled in problem-solving and finding win-win solutions for payment delays.
- Familiarity with office software including Microsoft Office.
- Proficiency in data entry and basic numerical calculations.
- Competitive Hourly Rate
- Comprehensive Insurance Plans including Medical, Prescription, Dental, Vision, and Life Insurance
- Flexible Spending Account or Health Savings Account
- 401k with Company Match
- Paid Time Off - Vacation and Sick
- Work Schedule: Monday - Friday
- Employee Discount at Sofo's Italian Market
About Sofo Foods
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
11 - 50 Employees
Headquarters location
Toledo, OH, US
Year founded
1950