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Social Services Program Manager Jobs in Arizona (NOW HIRING)

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Social Services Program Manager information

What is a social services program manager?

A Social Services Program Manager is a professional responsible for planning, directing, and coordinating social service programs and initiatives within organizations such as government agencies, non-profits, or community groups. They oversee program development, staff supervision, budgeting, and policy implementation to ensure services meet the needs of their target populations. These managers also evaluate program effectiveness, secure funding, and collaborate with other community organizations. Their goal is to improve the well-being of individuals and communities by delivering effective social services.

What are the key skills and qualifications needed to thrive as a social services program manager?

To thrive as a Social Services Program Manager, you need expertise in program development, case management, and a relevant degree such as social work or public administration. Familiarity with case management software, data reporting tools, and often state or national licensure is typically required. Strong leadership, communication, and problem-solving skills help manage teams and build relationships with clients and stakeholders. These abilities are crucial for ensuring effective program delivery, compliance, and positive outcomes for communities served.

What are some common challenges social services program managers face when overseeing multiple programs, and how can they effectively address them?

Social Services Program Managers often juggle multiple programs simultaneously, which can present challenges such as resource allocation, staff coordination, and maintaining consistent service quality. To effectively address these issues, managers must prioritize strong organizational skills, clear communication, and proactive problem-solving. Collaborating closely with team members, setting clear goals, and regularly monitoring program outcomes can help ensure that each initiative runs smoothly and meets its objectives. Additionally, leveraging technology for data tracking and scheduling can streamline operations and improve efficiency.

What is the difference between Social Services Program Manager vs Social Worker?

AspectSocial Services Program ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, Public Administration, or related field; often requires management experienceBachelor's or Master's in Social Work (BSW or MSW); licensure may be required
Work EnvironmentOversees programs, manages staff, and coordinates services in agencies or organizationsDirectly interacts with clients, providing counseling and support services
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, clinics, social service agencies

The main difference is that Social Services Program Managers focus on overseeing programs and managing teams, while Social Workers provide direct client services. Both roles require relevant social work credentials, but Program Managers typically have additional management responsibilities.

What are the most commonly searched types of Social Services Program jobs in Arizona?

The most popular types of Social Services Program jobs in Arizona are:

What cities in Arizona are hiring for Social Services Program Manager jobs?

Cities in Arizona with the most Social Services Program Manager job openings:

Social Services Program Manager jobs near you
Infographic showing various Social Services Program Manager job openings in Arizona as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution.

Social Services Case Manager

Gila County Arizona

Globe, AZ • On-site

$45K - $56K/yr

Full-time

Re-posted 3 days ago

Job description

Salary : $45,057.00 - $56,322.00 Annually
Location : Globe, AZ
Job Type: Full-Time
Job Number: 25-094
Department: Health and Community Services
Opening Date: 06/09/2026
Purpose of the Job
This position manages Community Action Program cases, processing applications and assessing clients' needs. Other administrative duties include data maintenance and arranging appointments. Coordinates community projects as needed.
Essential Duties and Responsibilities
SUPERVISORY RESPONSIBILITIES
This position does not supervise other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
TIME SPENT
  • Assesses clients' needs and provides assistance, guidance and referrals to other programs.

40%
  • Contacts applicants to make appointments and provide explanations on eligibility and required documentation. Provides case management for clients of transitional housing program.

15%
  • Maintains client database. Maintains filing system.

15%
  • Screens and processes intake applications.

10%
  • Attends monthly interagency meetings for networking purposes.

10%
  • Travels to deliver monthly services to residents.

10%
  • Performs other duties as assigned.

BUDGET RESPONSIBILITIES
This position provides research support on departmental budget.
PROJECT RESPONSIBILITIES
This position does not have project responsibilities.
ORAL COMMUNICATION DUTIES
This position explains County procedures or processes, responds to public inquiries and participates in meetings.
WRITTEN COMMUNICATION DUTIES
This position creates or edits documents, internal memos, emails, forms and formal letters.
INTERACTIONS WITH THE GENERAL PUBLIC
Interacts regularly with internal coworkers and other departmental personnel over the telephone, by email, and/or in person. Incidental contact with the public may occur as part of the work location.
INTERACTIONS SPECIFICALLY WITH CUSTOMERS
Regularly (More than 55% but less than 70% in a year)
Minimum Education/Directly Related Experience Required
MINIMUM EDUCATION REQUIRED
High School Diploma or GED.
MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED
Three (3) years experience or equivalent combination of education, training and experience.
PROFESSIONAL CREDENTIALS REQUIRED
Must possess and maintain a valid Driver's License.
Supplemental Information
KNOWLEDGE REQUIRED
Customer and personal service; other case managment screening; processing intake applications on potentially eligible clients; determines client eligibiliy in accordance with program funding source guidelines and policy; provides assistance to clients regarding utility assistance, disconnect prevention, and home eviction prevention.
SKILLS REQUIRED
Active learning; active listening; communicating diplomatically; customer service; persuading and influencing; problem recognition; problem solving; typing and data entry.
ABILITIES REQUIRED
Fully and quickly comprehend spoken words; recognize problems and solve problems with deductive reasoning.
PHYSICAL DEMANDS
  • Regularly sits to operate computers, rarely sits to attend to reception areas.
  • Occasionally stands to attend to customers.
  • Constantly requires dexterity for keyboard operation.
  • May be required to lift work related materials, equipment or tools up to 25 lbs.
  • Incumbents in this position may be required to bend and twist.

WORK ENVIRONMENT
Incumbents in this position generally works in an office environment and may rarely spend time in lobby environment.
SAFETY RISK EXPOSURE
Incumbents in this position are generally not exposed to safety risk. On rare occasions, this position may become exposed to telephone verbal abuse by customers or citizens.
PROTECTIVE GEAR & SAFETY MANUALS
Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department.
CONSEQUENCES OF ERROR
Potential errors can result in unfavorable public perceptions and legal ramifications.
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