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Social Service Program Manager Jobs in Cleveland, OH

Pacs

Social Services Assistant-Part time

Beachwood, OH · On-site

... service programs in accordance with current existing federal, state, and local standards, as well ... Ability to effectively present information and respond to questions from managers and employees.

Portage County, OH

Social Service Worker 4

Ravenna, OH · On-site

$24.53/hr

Provide intensive case management and supportive service, both on an individual and family basis ... programs related to Federal, State laws, rules, and regulations. * Demonstrate regular and ...

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All JobsSocial Service Program JobsSocial Service Program Manager JobsSocial Service Program Manager Jobs in Cleveland, OH

Social Service Program Manager information

See Cleveland, OH salary details

$35.9K

$75.6K

$128.5K

How much do social service program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for social service program manager in Cleveland, OH is $75,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $85,300.00 per year, depending on experience, location, and employer.

What are some common challenges social service program managers face when overseeing multiple programs and teams?

Social Service Program Managers often juggle several programs simultaneously, which can present challenges such as balancing limited resources, managing diverse staff, and ensuring compliance with regulations. They must prioritize tasks effectively, facilitate clear communication between teams, and adapt to changing client needs or funding requirements. Building strong relationships with community partners and fostering a collaborative team environment are essential strategies to overcome these challenges and ensure program success.

What are the key skills and qualifications needed to thrive as a social service program manager, and why are they important?

To thrive as a Social Service Program Manager, you need expertise in program development, budget management, and compliance, typically with a background in social work or a related field and often a relevant degree. Familiarity with case management software, grant management systems, and data reporting tools is essential for daily operations. Strong leadership, communication, and problem-solving skills set outstanding managers apart by enabling effective team coordination and stakeholder engagement. These skills ensure efficient program delivery, accountability, and positive outcomes for clients and communities.

What is a social service program manager?

Social Service Program Managers are professionals who oversee and coordinate social service programs within organizations such as government agencies, nonprofits, or community organizations. They are responsible for planning, implementing, and evaluating programs that support individuals and communities in need. Their duties often include managing budgets, supervising staff, ensuring compliance with regulations, and working with other organizations to deliver services effectively. Social Service Program Managers play a key role in improving access to resources and ensuring the effective delivery of social services.

What is the difference between Social Service Program Manager vs Social Worker?

AspectSocial Service Program ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, Public Administration, or related field; certifications varyBachelor's or Master's in Social Work; required licensure or certification
Work EnvironmentAdministrative settings, overseeing programs, managing staffDirect client interaction, counseling, case management
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, clinics, social service agencies
Search & ComparisonOften compared for leadership roles in social servicesCommonly searched for direct client support roles

The main difference is that a Social Service Program Manager focuses on overseeing and managing social service programs, while a Social Worker provides direct support and counseling to clients. Both roles require relevant education and certifications, but their work environments and responsibilities differ significantly.

What are popular job titles related to Social Service Program Manager jobs in Cleveland, OH? For Social Service Program Manager jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Social Service Program Manager jobs in Cleveland, OH look for? The top searched job categories for Social Service Program Manager jobs in Cleveland, OH are:
Social Service Program Manager jobs near you

SOCIAL SERVICE DIRECTOR

Slovene Home For The Aged inc

Cleveland, OH • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Job Title: Director of Social Services, LSW
Location: Slovene Home for the Aged
Employment Type: Full-Time

Position Summary

We are seeking a compassionate, experienced, and organized Director of Social Services to lead the social services department in our skilled nursing facility. The Director of Social Services is responsible for overseeing the psychosocial well-being of residents, ensuring compliance with federal, state, and local regulations, and providing leadership to support residents and their families throughout their stay. This role is ideal for someone who thrives in a supportive environment, values teamwork, and has a heart for senior care. If you’re organized, self-motivated, and ready to lead with purpose, we’d love to meet you!


Key Responsibilities

  • Direct and manage all aspects of the Social Services Department.
  • Complete comprehensive psychosocial assessments for new admissions and ongoing resident evaluations.
  • Develop, implement, and update individualized care plans in collaboration with the interdisciplinary team.
  • Provide counseling, emotional support, crisis intervention, and advocacy for residents and families.
  • Coordinate discharge planning and facilitate safe transitions to the next level of care.
  • Assist residents and families with advance directives, financial resources, community services, and long-term care planning.
  • Facilitate resident and family meetings, support groups, and educational programs.
  • Investigate and address resident concerns, grievances, and allegations of abuse or neglect in accordance with facility policies.
  • Maintain accurate, timely, and compliant documentation in the electronic medical record.
  • Ensure compliance with CMS, state, and federal regulations governing long-term care.
  • Collaborate with nursing, rehabilitation, dietary, activities, and medical staff to promote resident-centered care.
  • Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.
  • Supervise, mentor, and evaluate social services staff, as applicable.

Qualifications

  • Bachelor's degree in Social Work (BSW) required; Master's degree in Social Work (MSW) preferred.
  • Current Ohio Licensed Social Worker (LSW) required
  • Minimum of 2–3 years of social work experience in a skilled nursing facility, long-term care, rehabilitation, or healthcare setting.
  • Previous supervisory or leadership experience preferred.
  • Thorough knowledge of CMS regulations, discharge planning, resident rights, and long-term care practices.
  • Strong communication, conflict resolution, and organizational skills.
  • Experience with electronic health records (EHR) preferred.

Skills & Competencies

  • Compassionate and resident-centered approach to care
  • Excellent interpersonal and relationship-building skills
  • Strong leadership and team collaboration abilities
  • Critical thinking and problem-solving skills
  • Effective time management and multitasking
  • Knowledge of community resources and benefits programs
  • Ability to maintain confidentiality and professional ethics

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan with employer contribution
  • Continuing education and professional development opportunities
  • Supportive, team-oriented work environment

Why Join Our Team?

We are committed to providing exceptional, person-centered care in a supportive and collaborative environment. As our Director of Social Services, you will play a vital role in enhancing residents' quality of life, supporting families, and leading initiatives that make a meaningful difference every day.