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Social Media Community Jobs (NOW HIRING)

PepsiCo

Social Media & Community Manager

Manhattan, NY

$88K - $147K/yr

... community. This role owns day-to-day engagement and advocacy, ensuring our social presence feels human, responsive, and deeply connected to the audiences we serve. PepsiCo is a global leader in food ...

PepsiCo

Social Media & Community Manager

Manhattan, NY · On-site

$88K - $147K/yr

... community. This role owns day-to-day engagement and advocacy, ensuring our social presence feels human, responsive, and deeply connected to the audiences we serve. PepsiCo is a global leader in food ...

Managed Staffing

Social Media Manager

Woonsocket, RI · On-site

$46 - $47/hr

Mon-Fri, 9AM-5PM ET CVS Health is seeking a Manager, Social Media & Community Management to support Front Store social media initiatives and lead community engagement efforts. This role will serve as ...

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Social Media Community information

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$22K

$115K

How much do social media community jobs pay per year?

As of Aug 9, 2026, the average yearly pay for social media community in the United States is $106,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

How does a social media community manager typically collaborate with other departments within an organization?

A Social Media Community Manager often works closely with marketing, customer support, and product teams to ensure brand consistency and effective communication. They provide feedback from the community to product teams, help resolve customer issues with support staff, and coordinate with marketing on campaigns and messaging. This cross-functional collaboration is essential for addressing audience needs, managing brand reputation, and driving engagement across social platforms.

What is a social media community manager?

Social Media Community Managers are professionals responsible for building, growing, and managing a brand's online communities across social media platforms. They engage with followers, respond to comments and messages, foster positive interactions, and represent the brand’s voice online. Additionally, they monitor trends, gather feedback, and help implement social media strategies to boost engagement and brand awareness. Their work is crucial for maintaining a positive online reputation and cultivating loyal audiences.

What is the difference between Social Media Community vs Social Media Coordinator?

AspectSocial Media CommunitySocial Media Coordinator
Primary RoleEngages with online communities, moderates discussions, fosters relationshipsCreates content, manages posting schedules, analyzes social media metrics
Required SkillsCommunity engagement, communication, moderationContent creation, analytics, scheduling tools
Work EnvironmentOnline platforms, community forumsSocial media platforms, content management systems
Common EmployerBrands, online communities, customer support teamsMarketing agencies, corporate marketing teams

While both roles involve social media, a Social Media Community focuses on engaging and moderating online communities, fostering relationships, and maintaining a positive environment. In contrast, a Social Media Coordinator primarily handles content creation, scheduling, and analytics to support overall social media strategies.

What are the key skills and qualifications needed to thrive as a social media community manager, and why are they important?

To thrive as a Social Media Community Manager, you need strong communication skills, content creation ability, and a solid understanding of various social media platforms, often supported by a background in marketing, communications, or a related field. Familiarity with social media management tools (like Hootsuite or Sprout Social), analytics platforms, and customer relationship management (CRM) systems is important. Exceptional interpersonal skills, empathy, and conflict resolution abilities help build positive relationships and foster community engagement. These skills are crucial for maintaining a brand's reputation, driving audience growth, and effectively managing online interactions.
What cities are hiring for Social Media Community jobs? Cities with the most Social Media Community job openings:
What are the most commonly searched types of Social Media Community jobs? The most popular types of Social Media Community jobs are:
What states have the most Social Media Community jobs? States with the most job openings for Social Media Community jobs include:
Social Media Community jobs near you
Infographic showing various Social Media Community job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $106,615 per year, or $51.3 per hour.

Content Creator, Social Media & Community

Express

Columbus, OH

Full-time

Re-posted 10 days ago

Job description

Overview

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About ExpressExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. About BonobosOur Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

Location NameColumbus Corporate HeadquartersResponsibilities

POSITION OVERVIEW

The Content Creator, Social Media is responsible for supporting the content strategy and creative execution for Express across social media platforms, with a focus on TikTok, TikTok Shop, Instagram, YouTube, and Livestream Shopping. Reporting to the Art Director, Brand Creative, this role helps bring the brand, product, and customer community to life through engaging, social-first content that supports brand storytelling, customer engagement, and business goals.

This role is responsible for ideating, capturing, editing, and curating social-first video and content for owned and paid social channels, in-app commerce experiences, community storytelling, and broader marketing needs. The Creator, Social Media & Community Content partners closely with Social, Brand Strategy, Creative, Copy, Production, and cross-functional teams to translate campaign direction, product priorities, and emerging trends into compelling platform-specific content.

The ideal candidate is highly creative, culturally aware, and execution-focused, with strong social-first storytelling instincts and hands-on experience creating video content for fast-moving digital platforms. This person should be deeply fluent in social media, passionate about fashion and culture, and able to move quickly while maintaining strong creative judgment and attention to detail.

KEY RESPONSIBILITIES

Social Content Strategy & Creative Execution

  • Support the development and execution of social-first content strategies across TikTok, TikTok Shop, Instagram, YouTube, and Livestream Shopping
  • Concept platform-specific storytelling ideas tailored to each social media channel, audience, and customer segment
  • Translate campaign creative, product stories, and seasonal priorities into engaging social-first content and community storytelling
  • Partner with Social, Brand Strategy, Creative, and Copy teams to ideate and execute content that supports brand milestones, product launches, cultural moments, and always-on channel needs
  • Help identify opportunities for reactive, trend-driven, and first-to-market content that keeps the brand relevant and culturally connected
  • Support content needs across organic social, paid media, livestream, and broader marketing initiatives as needed

Content Capture, Editing & Asset Creation

  • Capture social-first video and content at photo shoots, stores, events, studio settings, livestreams, and other day-to-day brand moments
  • Create, edit, and optimize video content for platform-specific use, with a strong focus on short-form mobile-first storytelling
  • Edit and curate community content, creator content, and user-generated content for use across social channels and other customer-facing marketing assets
  • Help create content that supports TikTok Shop and livestream selling moments, balancing brand storytelling with product and commerce objectives
  • Determine when to leverage existing assets versus capture new content based on channel needs, speed, and performance opportunity
  • Maintain organization of the social-first content library, ensuring assets are clearly labeled, accessible, and easy to repurpose across teams

Cross-Functional Partnership & Performance Optimization

  • Partner closely with Social, Brand, Creative, Production, Product, Paid Media, PR, Legal, Studio, and other cross-functional teams to ensure content is aligned with strategy, messaging, and brand standards
  • Support the planning and execution of seasonal campaigns, community storytelling initiatives, creator and influencer content, and always-on social tactics
  • Track creative outputs and review performance metrics to inform future content decisions, creative optimizations, and storytelling approaches
  • Monitor platform trends, editing techniques, emerging content formats, and competitive best practices to continuously evolve the brand's social presence
  • Help develop and maintain best practices for social-first creative, content execution, and platform engagement

EXPERIENCE & QUALIFICATIONS

Essential Qualifications

  • Bachelor's degree or equivalent experience in Filmmaking, Visual Communications, Marketing, Fashion, Digital Media, or a related field
  • 2+ years of relevant experience in social media content creation, filmmaking, video production, or digital creative roles
  • Strong experience capturing and editing social-first video content for mobile and platform-specific environments
  • Proficiency in iPhone video capture and editing
  • Strong understanding of content creation for TikTok, Instagram, YouTube, TikTok Shop, and related social platforms
  • Strong storytelling instincts and a clear understanding of what performs across social and community-driven channels
  • Experience creating content that is aligned with brand strategy while also responsive to platform behavior and audience expectations
  • Strong organizational skills and ability to manage multiple projects in a fast-paced environment
  • Ability to travel as needed

PREFERRED QUALIFICATIONS

  • Experience working in fashion, retail, beauty, or lifestyle brand environments
  • Experience creating content for paid media, social commerce, TikTok Shop, or livestream shopping
  • Proficiency in Adobe Premiere Pro and Adobe Creative Suite
  • Experience with CapCut, After Effects, Photoshop, Illustrator, or similar creative tools
  • Basic design, layout, and typography skills for digital and mobile content
  • Portfolio demonstrating strong social-first content creation and editing capabilities across multiple platforms

CRITICAL SKILLS & ATTRIBUTES

  • Strong social-first storytelling and creative instincts
  • Deep passion for social media, fashion, culture, and emerging content trends
  • Strong visual eye for composition, color, pacing, and brand-right storytelling
  • Highly organized and detail-oriented
  • Resourceful, agile, and solutions-oriented
  • Motivated self-starter with strong follow-through
  • Collaborative and comfortable working across highly cross-functional teams
  • Strong communication and presentation skills
  • Positive energy and enthusiasm for bringing new ideas forward
  • Able to create high-quality content quickly while maintaining creative standards

Early Entry

Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Employment Type: OTHER

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