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Soc Intern Jobs in Three Rivers, MA (NOW HIRING)

Wilson Language Training

IT Service Desk Intern

Oxford, MA · On-site

$18 - $20/hr

The IT Service Desk Intern provides technical support on hardware, software, and applications to ... Adhere to all IT Service Desk Policies, Processes, and SOC II compliance requirements. * Works with ...

All JobsSoc Intern JobsSoc Intern Jobs in Three Rivers, MA

Soc Intern information

See Three Rivers, MA salary details

$9

$17

$24

How much do soc intern jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for soc intern in Three Rivers, MA is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.52 per hour, depending on experience, location, and employer.

What is a SOC intern?

SOC Interns are students or recent graduates who work in a Security Operations Center (SOC) to gain hands-on experience in cybersecurity. Their responsibilities typically include monitoring security alerts, analyzing potential threats, assisting with incident response, and learning about various security tools and protocols. SOC Internships provide valuable exposure to real-world cyber threats and security operations, preparing interns for future roles in the cybersecurity field. These positions often require strong analytical skills, attention to detail, and a foundational understanding of information security concepts.

What do SOC interns do?

As a SOC (Security Operations Center) Intern, you can expect to assist with monitoring security alerts, performing initial event triage, and supporting incident response efforts under the guidance of experienced analysts. You may also help with vulnerability assessments, document standard operating procedures, and contribute to security awareness initiatives. Interns often collaborate closely with other team members to learn about current threat landscapes and best practices in cybersecurity, gaining practical, hands-on experience with industry-standard tools.

What skills and qualifications are needed to thrive as a SOC intern?

To thrive as a SOC Intern, you need a foundational understanding of cybersecurity principles, networking, and incident response, often supported by coursework or certifications like CompTIA Security+ or Cisco's CCNA. Familiarity with security information and event management (SIEM) tools, intrusion detection systems (IDS), and basic scripting languages is commonly expected. Strong analytical thinking, attention to detail, and effective communication help you interpret data and collaborate with security teams. These skills are crucial for identifying and mitigating security threats, ensuring organizational safety in a dynamic cyber environment.

What is the difference between Soc Intern vs Security Analyst?

AspectSoc InternSecurity Analyst
Required CredentialsTypically pursuing or holding a degree in cybersecurity, IT, or related fieldsOften requires certifications like CompTIA Security+, CISSP, or CEH
Work EnvironmentInternship setting within a Security Operations Center (SOC), supervised and learning-focusedFull-time role in SOC or cybersecurity team, responsible for monitoring and incident response
Employer & Industry UsageUsed by organizations hiring interns to support security teamsUsed by companies for ongoing security monitoring and threat management

The main difference is that a Soc Intern is an entry-level, learning-focused position often held by students or recent graduates, while a Security Analyst is a full-time professional responsible for security monitoring, incident response, and threat analysis. Interns gain hands-on experience, whereas analysts perform ongoing security operations.

What cities near Three Rivers, MA are hiring for Soc Intern jobs?

Cities near Three Rivers, MA with the most Soc Intern job openings:

Soc Intern jobs near you

IT Service Desk Intern

Wilson Language Training

Oxford, MA

$18 - $20/hr

Full-time, Internship

Re-posted 17 days ago

Job description

Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work.

The success of our team members is no less paramount. We’re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker?

Wilson Language training is growing and is looking to hire a Service Desk Intern. If you are a student or someone looking to learn and grow in the Information Technology space, this may be an ideal position for you.

Job Summary:

The IT Service Desk Intern provides technical support on hardware, software, and applications to internal staff across Wilson Language Training. Working under the direct supervision of the IT Service Desk Manager and senior team members, the intern learns and supports a broad range of computing technologies while gaining hands-on experience in a professional ITSM environment. This role is designed to build foundational IT competencies and prepare candidates for a full-time IT Service Desk Support Specialist position.

Essential Job Functions:

Under direct daily supervision:

  • Provide technical support across hardware (laptops, desktops, mobile devices, printers/copiers, A/V equipment), software, operating systems, and applications.
  • Respond to and resolve assigned tickets received through the Freshservice ticketing system in accordance with ticket priority rules; communicate action plans to end users professionally and promptly.
  • Deliver exceptional customer service by communicating professionally, comprehensively, and promptly for all incidents and requests.
  • Accept assigned tickets from SD Specialist II/III and IT Operations that are routine and well-defined, requiring limited complexity and guidance.
  • Promote and contribute to the Service Knowledge Management System by documenting incidents, service requests, and resolutions reported via portal, phone, email, or Teams.
  • Ensure hardware is properly documented, configured, and ready for operation; replace equipment as needed (laptops, desktops, peripherals).
  • Maintain component supply inventory (keyboards, mice, cables) and create purchase requisitions as needed.
  • Process inbound returned equipment; inspect for damage, update CMDB asset records, and stage devices for reimaging or disposal as directed
  • Assist with routine printer maintenance, including toner replacement.
  • Support the CMDB by updating asset information and configuration item changes; assist with inventory reporting, equipment procurement tracking, and logging new assets upon receipt — all under senior team oversight.
  • Participate in the creation, maintenance, and review of technical documentation and knowledge base articles.
  • Prepare outbound equipment shipments including laptops and peripherals for employee onboarding, offboarding, and equipment swap requests; ensure devices are properly wiped, packaged, and labeled prior to shipping
  • Adhere to all IT Service Desk Policies, Processes, and SOC II compliance requirements.
  • Works with IT Service Desk Support Specialist’s, IT Operations, and SD Manager to create, maintain and review technical documentation and knowledge base articles
  • Understand and demonstrate Wilson Language Training’s core values.
  • Perform other duties as assigned.

Minimum Requirements:

Skills:

  • Proficiency with computer hardware and common desktop software
  • Ability to troubleshoot, analyze, and solve technical problems with guidance
  • Ability to manage multiple tasks and adapt to changing priorities
  • Basic knowledge of networking concepts and Windows operating systems
  • Effective Communication via Phone, Email, and Microsoft Teams
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Working knowledge of Microsoft Windows and Microsoft 365
  • Familiarity with macOS / iPadOS / Chromebook a plus

Education or Certification:

  • Ideally enrolled in an IT related program in a vocational high school or college
  • A+ Certification or active pursuit of A+ Certification is a plus

Experience

  • 0–2 years of relevant IT experience; coursework or lab experience accepted
  • Prior Help Desk or Technical Support experience in a Windows environment preferred
  • Experience with an ITSM tool (Freshservice, ServiceNow, Remedy, etc.) a plus

Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations.

Anticipated Salary Range: $18 to $20 per hour

Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace.

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