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Smithsonian Museum Security Jobs (NOW HIRING)

Financial Specialist

Washington, DC · On-site +1

$102K - $133K/yr

Summary The Smithsonian Institution is the world's largest museum, education, and research complex ... and security needs, building access, and other operational requirements; and coordinate with ...

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Smithsonian Museum Security information

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How much do smithsonian museum security jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for smithsonian museum security in the United States is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is a Smithsonian Museum Security officer?

Smithsonian Museum Security personnel are professionals responsible for ensuring the safety and security of visitors, staff, exhibits, and facilities at the Smithsonian museums. They monitor entrances and galleries, respond to emergencies, and enforce rules and regulations to protect valuable artifacts and maintain a safe environment. These security staff undergo specialized training to handle a variety of situations, including crowd control and emergency response, while providing excellent customer service to museum guests.

What skills and qualifications are needed to thrive as a Smithsonian Museum Security officer?

To thrive as a Smithsonian Museum Security Officer, you need a solid background in security procedures, surveillance, and incident response, typically supported by a high school diploma and sometimes specialized security training or certifications. Familiarity with security technologies such as CCTV systems, access control, and emergency communication tools is important. Strong observational skills, professionalism, and effective communication are essential soft skills for interacting with visitors and handling high-pressure situations. These competencies ensure the safety of museum staff, visitors, and priceless collections while maintaining a welcoming and secure environment.

What challenges do Smithsonian Museum Security officers face during special events or peak visitor times?

Smithsonian Museum Security staff often encounter increased challenges during special events or peak visitor periods, such as managing large crowds, ensuring the safety of both visitors and valuable artifacts, and responding quickly to potential incidents. Coordination with other museum departments and external agencies is crucial to maintain smooth operations and handle emergencies effectively. Security personnel must stay vigilant, communicate clearly, and adapt to rapidly changing situations while still providing a welcoming experience for guests.

What is the difference between Smithsonian Museum Security vs Smithsonian Museum Security?

AspectSmithsonian Museum Security

Since the comparison is with itself, there is no difference between Smithsonian Museum Security and Smithsonian Museum Security. Both roles involve protecting museum exhibits, ensuring visitor safety, and monitoring security systems within Smithsonian museums. They typically require similar credentials such as security training, background checks, and familiarity with security protocols. The work environment is usually within museum settings, and the roles are used interchangeably in the industry. Therefore, there is no distinction between the two titles in this context.

Is there security at Smithsonian Museum Security?

Smithsonian Museum security roles involve monitoring museum premises to protect visitors, staff, and exhibits. Security personnel typically patrol the area, operate surveillance equipment, and respond to incidents, often working in a team environment and requiring training in safety procedures. The job emphasizes vigilance and adherence to security protocols to ensure a safe museum experience.

What cities are hiring for Smithsonian Museum Security jobs?

Cities with the most Smithsonian Museum Security job openings:

What are popular job titles related to Smithsonian Museum Security jobs?

For Smithsonian Museum Security jobs, the most frequently searched job titles are:

Infographic showing various Smithsonian Museum Security job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,403 per year, or $18 per hour.

Visitor Experience Associate, IS-1001-07

Washington, DC

National Museum of Natural History
Museums and Historical Sites • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday


Job description

Description
OPEN DATE: April 13, 2026  
CLOSING DATE: April 27, 2026 (This job will close once 200 applications are received which may be sooner than the closing date).    
POSITION TYPE: Trust Fund 
APPOINTMENT TYPE:  Indefinite
PROMOTION POTENTIAL: IS-1001-07  
SCHEDULE: Full Time 
DUTY LOCATION: Washington, DC  
NUMBER OF VACANCIES: 10 
 
Position sensitivity and risk 
Non-sensitive (NS)/Low Risk 
 
Open to ​all qualified applicants​ 
 
What are Trust Fund Positions? 
Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).  
 
Conditions of Employment 
  • Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk. 
  • Complete a 1-year Probationary Period. 
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer. 
  • The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply. 
  • Applicants must meet all qualifications and eligibility requirements within 30 days of the closing date of this announcement.  
  • Candidates must be available to work either a Tuesday through Saturday or Sunday through Thursday schedule. 

OVERVIEW
Come join a dedicated and creative team at an exceptional time for the Smithsonian, an institution with a bold vision for the future: to build a better tomorrow for all. The Smithsonian Institution is the world’s largest museum, education, and research complex. The National Museum of Natural History (NMNH) is part of the Smithsonian’s unique complex and is one of the most visited museums in the United States.  Its mission is to promote understanding of the natural world and our place in it. NMNH has a collection of 148 million specimens and artifacts. Each one reflects a moment in space and time and in these moments, we find Earth’s story. 
 
The National Museum of Natural History is seeking experienced candidates to fill the Visitor Experience Associate positions. This position is located in the Office of Education, Outreach, and Visitor Experience (EOVE). EOVE is responsible for planning, creating, implementing and managing a wide range of services and programs that are designed to enhance the visitor experience and engage audiences in understanding the natural world.  
 
The Visitor Experience Associate supports the day-to-day visitor experience operations at NMNH. The primary responsibility of this position is to deliver an exceptional visitor experience by providing outstanding customer service. The incumbent warmly greets and welcomes guests, offers accurate and helpful information, and assists with wayfinding and engagement opportunities to foster meaningful and enjoyable interactions.

DUTIES AND RESPONSIBILITIES
  • Greets and assists visitors, providing orientation and information about museum and gallery exhibits, programs, and amenities at the information desks, satellite stations inside and outside of the museum, and on phone lines. Welcomes visitors at primary entrances and outdoor areas, explaining entry procedures and sharing safety and security information.  
  • Monitors visitor flow inside and outside of the building to uphold safety and accessibility standards, working collaboratively with team members to ensure the smooth and secure movement of guests throughout museum spaces as well as when visitors are waiting in lines. 
  • Performs tasks and required reports in a timely manner and in accordance with Standard Operating Procedures (SOPs), NMNH, and SI policies. Provides information to visitors on museum rules, regulations, and safety protocols to promote a secure experience. 
  •  Supports guided tours including accessible tours, and educational programs, providing information on Smithsonian and NMNH history, architecture, and collections. Answers more complex visitor inquiries and maintains up-to-date knowledge of exhibitions and programs to ensure accurate and helpful communication. 
  • Supports the operation and upkeep of digital interactives, signage, and other visitor-facing technologies by monitoring functionality, promptly identifying technical issues, and reporting maintenance needs to ensure a seamless and engaging visitor experience.  
  • Assists with the implementation and collection of visitor feedback surveys, to support service improvements and outreach efforts. 

QUALIFICATION REQUIREMENTS
Education and Experience: To qualify for this position, applicants must possess one year of specialized experience described below; OR education from an accredited college or university; OR an equivalent combination of education and experience. 
 
Experience required for this position is as follows:  
 
For this position specialized experience is defined as experience in coordinating the day-to-day operations of a visitor experience program at a large museum, hands-on supervision, direct, and motivate volunteers engaged in visitor experience operations, resolving issues that arise from visitors or volunteer dissatisfaction. 
 
  • Knowledge of established customer service principles and procedures to enhance the quality of visitor experiences in the museum.  Knowledge of management and administrative concepts, theories, principles, methods and techniques to organize, administer and manage operational and staffing requirements for visitor activities. 
  • Knowledge of guest service operations, accessibility programming, visitor traffic flow, and exhibit-based engagement strategies to ensure timely assistance and equitable service delivery across both indoor and outdoor public spaces 
  • Familiarity with basic office software (e.g., word processing, spreadsheets, databases) is necessary to support administrative tasks and maintain accurate visitor-related records.  
  • Ability to assess, analyze, coordinate and evaluate a variety of work processes, programs and activities and develop or assist in developing plans, systems and procedures to provide responsive and efficient visitor services. 
  • Ability to interpret and apply established policies and procedures related to customer service, public engagement, and interpersonal interaction to support the delivery of clear, consistent, and accessible information to visitors to support their museum experience.  
  • Ability to work effectively on a variety of teams and motivate a variety of people (visitors, staff and volunteers) from a variety of education, economic and cultural backgrounds over whom they have no authority to cooperate to ensure the best experience for the most people 
Or Education:  
 
One full year of graduate level education related to the position or Superior Academic Achievement may be substituted to meet the specialized experience requirements. 
 
To Apply: 
Submit cover letter and resume by the deadline. Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.  
 
Unofficial school transcripts (undergraduate) must be submitted with your application package by the closing date of the announcement.  If selected for the position, you must provide official transcripts before appointment. 
 
Applicants who wish to qualify based on education completed outside the United States.  Education completed outside the U.S. must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. 
 
Any false statement in your application may result in rejection of your application and may also result in termination after employment begins. 
 
What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. 
 
Relocation expenses will not be paid.
 
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact NMNHStaffing@si.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures: Individuals with Disabilities | Smithsonian Institution (https://www.si.edu/oeo/individuals-disabilities). 
 
The Smithsonian Institution is an Equal Opportunity Employer. To review The Smithsonian's EEO program information, please click the following: Office of Equal Opportunity | Smithsonian Institution (https://www.si.edu/oeo).