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Smartsheet Certification Jobs (NOW HIRING)

My3Tech Inc

Business Analyst

Washington, DC

Commitment to gain Smartsheet certification within 6 months of engagement * Required Skills: Candidates MUST have the following: previous experience working within the convenience store industry (i.e ...

Merican

Project Manager - I*

Foster City, CA · On-site +1

Smartsheet certifications (Core Product, Core App, System Administrator) * Cvent Administrator Certification * Experience managing enterprise scale processes, platforms, or programs * Demonstrated ...

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All JobsSmartsheet Certification Jobs

Smartsheet Certification information

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$49K

$116.2K

$154K

How much do smartsheet certification jobs pay per year?

As of Jun 17, 2026, the average yearly pay for smartsheet certification in the United States is $116,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is the difference between Smartsheet Certification vs Project Coordinator?

AspectSmartsheet CertificationProject Coordinator
Primary FocusProficiency in using Smartsheet for project management and collaborationOverall project planning, coordination, and communication
Required CredentialsCertification in Smartsheet toolsOften a degree or experience in project management
Work EnvironmentUtilizes Smartsheet software across various industriesManages projects in diverse industries, often using multiple tools
Industry UsageCommon in tech, marketing, and operations teamsWidely used across industries for project execution

While Smartsheet Certification focuses on mastering the software platform for project management, a Project Coordinator oversees entire projects, often using tools like Smartsheet. Certification enhances technical skills, whereas the coordinator role emphasizes broader project execution and communication.

What types of projects or tasks can I expect to work on after achieving Smartsheet Certification?

After earning your Smartsheet Certification, you’ll often be tasked with designing and optimizing collaborative workspaces, automating workflows, and managing complex project timelines using Smartsheet. Many organizations rely on certified professionals to lead digital transformation initiatives, train team members, and ensure data integrity within Smartsheet solutions. You’ll frequently collaborate with project managers, IT teams, and business stakeholders to tailor Smartsheet to specific organizational needs, making this role both strategic and hands-on.

What is Smartsheet Certification?

Smartsheet Certification is a credential that demonstrates your proficiency in using Smartsheet, a popular cloud-based platform for work management and collaboration. Earning this certification shows that you have the knowledge and skills to effectively use Smartsheet’s tools, features, and best practices. The certification is valued by employers and can help advance your career, especially in project management, operations, and business process roles. You can earn various levels of certification by passing online exams provided by Smartsheet.

What are the key skills and qualifications needed to thrive as a Smartsheet Certified Professional, and why are they important?

To thrive as a Smartsheet Certified Professional, you need strong proficiency in project management principles, spreadsheet manipulation, and workflow automation, usually supported by Smartsheet certification. Familiarity with Smartsheet's user interface, formulas, integrations, and reporting tools is essential. Outstanding problem-solving, attention to detail, and communication skills help you design effective solutions and collaborate with teams. These skills are crucial for streamlining processes, improving productivity, and ensuring successful adoption of Smartsheet across organizations.
Principal Customer Success Manager - Enterprise Global (West)

Principal Customer Success Manager - Enterprise Global (West)

Smartsheet

Bellevue, WA • On-site, Remote

Other

Posted 2 days ago

Smartsheet rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

59th of 190 rated software companies

Job description

Smartsheet is seeking a Principal Customer Success Manager who will focus on building high-value, strategic relationships with large, global customers. The role requires extensive experience in SaaS Customer Success, strong business acumen and exceptional communication skills.  

The Principal Customer Success Manager is expected to provide thought leadership and mentorship, as well as lead and/or contribute to special programs and projects (minimum of 10% per working week).  For the right candidate, this is a career-defining opportunity to join the market leader in Collaborative Work Management (CWM) and help influence the future of Customer Success as a vocation.

This role reports to a Sr. Manager of Sr. Customer Success and has flexibility to work remotely from the West Coast.

You Will:

  • Manage a diverse book of business at scale, with a focus and engagement, enablement and adoption.
  • Understand your customer's business model, go to market strategy and organizational structure.
  • Create and execute internal territory engagement plans and/or external joint customer enablement plans that focus on tailored, customer-specific strategy, proactive risk mitigation, value realization and expansion.
  • Use data to gain insights, provide guidance, increase customer adoption and identify opportunities for expansion.
  • Lead or influence renewals, partnering with internal teams to form a cohesive approach to mitigate churn and support expansion.
  • Positively impact revenue via early risk identification and mitigation strategies while also coaching customers to develop or enhance solutions that translate into expansion opportunities.
  • Support and/or lead high-impact Quarterly Business Reviews (QBRs) and/or Executive Business Reviews (EBRs) to showcase value, review progress against goals, and align on future strategy.
  • Serve as a Core Platform and Premium Application Subject Matter Expert (SME), mastering best practice and enablement strategies to drive customer product adoption.
  • Serve as a thought leader, advising customers on industry best practices and how to solve complex business problems with the platform.
  • Effectively partner with cross-functional teams (e.g. Sales, Training, Product, Professional Services, etc.) by developing strong relationships and coordinating efforts to present a unified, cohesive and elite customer experience.
  • Provide customer insight to internal teams like Product Management, Marketing, and Sales to inform innovation and improvement.
  • Meet or exceed all performance targets.
  • Perform other duties as assigned.

You Have:

  • 10+ years of Customer Success or Account Management experience, preferably with SaaS model.
  • A Bachelor's degree in a relevant field or equivalent experience is preferred.
  • The ability to operate with nearly full autonomy and very limited oversight.
  • A proven track record of leading cross-departmental initiatives and delivering outcomes.
  • A history of building successful relationships with VP and C-Level contacts.
  • Experience maintaining outcome-based relationships with a diverse customer account base.
  • Deep Customer Success and Smartsheet subject matter expertise.
  • A proven track record of mentoring peers.
  • Up-to-date Smartsheet Certifications (Core Product, System Administrator, Project Management, Control Center Lead, Control Center Blueprint Builder) or the ability to obtain within 6 months.
  • Willingness to travel periodically based on customer and business need.

Apply