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Smartflow Technologies Jobs (NOW HIRING)

IntelePeer

AI Agent Engineer

Dania, FL · On-site

... are technology, with working knowledge of EHR/PM platforms and an understanding of HIPAA data handling requirements. • Familiarity with IntelePeer SmartFlow, Genesys, Amazon Connect, Nuance, or ...

IntelePeer

AI Agent Engineer

Dania Beach, FL · On-site +1

$102K - $137K/yr

... are technology, with working knowledge of EHR/PM platforms and an understanding of HIPAA data handling requirements. • Familiarity with IntelePeer SmartFlow, Genesys, Amazon Connect, Nuance, or ...

IntelePeer

AI Agent Engineer

Dania Beach, FL · On-site

$102K - $137K/yr

... are technology, with working knowledge of EHR/PM platforms and an understanding of HIPAA data handling requirements. • Familiarity with IntelePeer SmartFlow, Genesys, Amazon Connect, Nuance, or ...

MedVet

Veterinary Criticalist

Canonsburg, PA · On-site

We have a state-of-the-art facility with all the technology and equipment you need to provide exceptional care. * We use ezyVet and Smartflow software to make completing medical records a breeze.

MedVet

Emergency Veterinarian

Norwalk, CT

We offer a state-of-the-art facility with the technology, equipment, and clinical support you need to provide exceptional care. * Using ezyVet and Smartflow makes completing medical records a breeze ...

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How much do smartflow technologies jobs pay per year?

As of Jun 12, 2026, the average yearly pay for smartflow technologies in the United States is $89,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $100,500.00 per year, depending on experience, location, and employer.
Infographic showing various Smartflow Technologies job openings in the United States as of June 2026, with employment types broken down into 6% Locum Tenens, 3% Internship, 7% As Needed, 77% Part Time, and 7% Temporary. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $89,886 per year, or $43.2 per hour.
AI Agent Engineer

AI Agent Engineer

IntelePeer

Dania, FL • On-site

Full-time

Posted 7 days ago

Job description

Job Summary:
IntelePeer is a company that delivers rapidly deployable communications solutions, focusing on enhancing customer communications experiences through their Conversational AI Platform. The AI Agent Engineer role involves building, configuring, testing, and deploying AI voice agents for healthcare customers, ensuring reliable performance and seamless integration with data systems.
Responsibilities:
• Build AI voice agent solutions within the IntelePeer SmartFlow platform — configuring conversational flows, NLU intent models, business rule logic, slot-filling patterns, and multi-turn dialogue structures from approved design specifications.
• Translate workflow design documents produced by the Healthcare AI Workflow Solutions team into precise, testable agent configurations that faithfully implement the intended customer experience.
• Identify and resolve ambiguities in design specifications before build begins — escalating design gaps to the Director and Workflow Solutions team rather than making undocumented interpretation calls independently.
• Leverage AI-assisted development tools to accelerate build velocity, generate configuration drafts, and identify coverage gaps in conversational flows.
• Build and maintain real-time integrations between AI agents and healthcare data systems — including EHR/PM platforms such as Dentrix, Dentrix Ascend, Epic, and athenahealth — enabling agents to retrieve and act on live patient and scheduling data.
• Implement API integrations following IntelePeer's standards for authentication, error handling, retry logic, and data transformation — ensuring integrations are robust, well-documented, and maintainable.
• Test integrations under realistic data conditions including edge cases, missing data states, API latency, and failure scenarios — validating that fallback behavior is safe and patient-appropriate.
• Conduct thorough self-testing of all AI agent builds before advancing to formal QA — including functional testing of all defined flows, boundary condition testing, integration validation, and end-to-end scenario testing.
• Collaborate with QA Engineers to support test case development, reproduce defects, and validate fixes — treating QA feedback as a quality partnership rather than a handoff.
• Maintain accurate build documentation — including configuration change logs, integration specs, and known limitations — so QA and Customer Success always have a current picture of what was built and why.
• Actively contribute to the team's testing frameworks and best practices, helping improve the efficiency and coverage of quality processes over time.
Qualifications:
Required:
• Bachelors in computer science or relevant industry
• Prior experience in healthcare technology, with working knowledge of EHR/PM platforms and an understanding of HIPAA data handling requirements.
• Familiarity with IntelePeer SmartFlow, Genesys, Amazon Connect, Nuance, or similar CCaaS/CPaaS platforms.
• Hands-on experience with LLM-based agent development, including prompt engineering and retrieval-augmented generation (RAG) patterns in production contexts.
• Experience with voice-specific technical concepts including ASR/TTS configuration, telephony integration, DTMF handling, and latency-sensitive response tuning.
• Background contributing to team engineering standards — testing frameworks, build checklists, documentation templates, or reusable component libraries.
Company:
IntelePeer develops a CPaaS-based cloud platform to offer IP communications and SIP trunking services for enterprises. Founded in 2003, the company is headquartered in Dania, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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