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Smartcomm Developer Jobs in Irving, TX (NOW HIRING)

Inficare Technologies

Guidewire Lead Developer

Lake Dallas, TX · On-site +1

$57.25 - $75/hr

Guidewire Lead Developer Location: Dallas, TX (Full Remote) Job Type: Contract Duration: 6+ Months ... Create, modify, and maintain SmartCOMM templates and related configurations for document generation

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Smartcomm Developer information

See Irving, TX salary details

$16

$50

$78

How much do smartcomm developer jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for smartcomm developer in Irving, TX is $50.74, according to ZipRecruiter salary data. Most workers in this role earn between $38.80 and $62.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Smartcomm Developer position, and why are they important?

To thrive as a Smartcomm Developer, you need a strong background in software development, document automation, and template design, ideally supported by experience with Smart Communications’ SmartCOMM platform or similar CCM (Customer Communications Management) tools. Familiarity with XML, XSLT, and integration with enterprise systems such as Salesforce or Microsoft Dynamics is highly valuable, and certifications in SmartCOMM or related platforms can provide a competitive edge. Excellent problem-solving skills, attention to detail, and effective communication abilities are crucial for managing client requirements and collaborating with cross-functional teams. These competencies ensure seamless delivery of complex communication solutions that meet client specifications and drive organizational success.

What are some typical projects or responsibilities a Smartcomm Developer might handle on a daily basis?

Smartcomm Developers typically work on designing and developing document templates, configuring business logic, and integrating data from various enterprise systems into client communications. Daily tasks may involve collaborating with business analysts, project managers, and QA teams to ensure that templates meet both technical and regulatory requirements. Developers often troubleshoot template rendering issues, optimize customer communications workflows, and support the implementation of new features. Being adaptable and ready to handle multiple projects simultaneously is common in this fast-paced, client-facing role.

What is a SmartComm Developer job?

A SmartComm Developer is responsible for designing, configuring, and maintaining customer communications solutions using Smart Communications (formerly known as Thunderhead SmartComm). They work on document generation, template design, and system integrations to ensure seamless and personalized customer correspondence. This role typically involves collaboration with business teams, developers, and IT departments to deliver scalable and efficient communication solutions. Strong knowledge of SmartComm’s architecture, scripting, and integrations with CRM or ERP systems is essential.

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Smartcomm Developer jobs near you
Infographic showing various Smartcomm Developer job openings in Irving, TX as of July 2026, with employment types broken down into 52% Full Time, 11% Part Time, and 37% Contract. Highlights an 77% In-person, 11% Hybrid, and 12% Remote job distribution, with an average salary of $105,536 per year, or $50.7 per hour.
SmartCOMM Engineer

SmartCOMM Engineer

American Automobile Association

Coppell, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

221st of 299 rated insurance

Job description

SmartCOMM Engineer
Job Summary
We are hiring a SmartCOMM Engineer to join the Applications team, responsible for designing, building, testing, and maintaining SmartCOMM templates, data mappings, and output configurations that generate policy, billing, and correspondence documents for insurance and business operations. The ideal candidate has hands-on SmartCOMM Designer experience and a strong background in enterprise document composition, with prior experience on legacy CCM platforms considered a strong asset.
Job Duties
  • Design, build, and unit-test SmartCOMM templates, content blocks, and business rules using SmartCOMM Designer.
  • Build, remediate, and enhance SmartCOMM templates and business rules, including migrating logic from legacy composition platforms as needed.
  • Build and validate data mappings (XML/JSON) between source systems (policy administration, billing, claims) and SmartCOMM templates.
  • Configure and test multi-channel output (print, PDF, email, portal) ensuring consistent rendering and compliance with brand/regulatory standards.
  • Partner with QA and business analysts to define test cases, execute SIT/UAT cycles, and resolve defects.
  • Troubleshoot production issues related to document generation, formatting, fonts, and data population.
  • Document technical designs, mapping specifications, and unit test evidence per program standards.
  • Collaborate with the Guidewire composition/orchestration teams where document triggers integrate with policy workflows.
  • Participate in Agile/Scrum ceremonies (sprint planning, stand-ups, backlog refinement) and provide effort estimates.
  • Support release activities including migration planning, deployment validation, and post-release monitoring.

Qualifications
  • 4-5+ years of hands-on experience with SmartCOMM (Smart Communications) Designer - including experience under its prior product name, Thunderhead - or equivalent CCM platform, with strong willingness/ability to ramp quickly on SmartCOMM.
  • Solid understanding of document composition concepts: templates, content library, business rules, data mapping, and multi-channel output.
  • Experience working in an insurance, banking, or other regulated industry producing customer-facing correspondence (policy documents, statements, notices) preferred.
  • Strong analytical and debugging skills; comfortable tracing data issues from source system through to rendered output.
  • Excellent written and verbal communication skills; able to work directly with business stakeholders on requirements.
    Experience in Agile/Scrum delivery environments.

Preferred Qualifications
  • Experience migrating or converting templates between enterprise CCM platforms.
  • Experience with Guidewire (PolicyCenter/BillingCenter) integration points for document triggers.
  • Exposure to font/brand asset management and print production standards (e.g., Monotype-licensed fonts, FOP Config, PDF/A compliance).
  • Basic AWS cloud literacy - familiarity with core services (S3, EC2, IAM) and general comfort operating in a cloud-hosted environment.
  • Knowledge of OpenText Exstream is a plus but not required.
  • Bachelor's degree in computer science, Information Systems, or related field (or equivalent practical experience).

Travel Requirements
  • Occasional travel to off-site business meetings or conferences. (5% proficiency)

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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