SmartCOMM Developer
Armonk, NY · On-site
We are seeking a SmartCOMM Developer with experience in Smart Communications (SmartCOMM/Advanced Template Designer) to design, develop, and maintain document templates for enterprise customer ...
SmartCOMM Developer
Armonk, NY · On-site
We are seeking a SmartCOMM Developer with experience in Smart Communications (SmartCOMM/Advanced Template Designer) to design, develop, and maintain document templates for enterprise customer ...
Smartcomm Developer information
See New York salary details
$18.67 - $25.10
8% of jobs
$25.10 - $31.53
3% of jobs
$31.53 - $37.97
6% of jobs
$44.17 is the 25th percentile. Wages below this are outliers.
$37.97 - $44.40
7% of jobs
$44.40 - $50.83
14% of jobs
$50.83 - $57.26
9% of jobs
The median wage is $57.95 / hr.
$57.26 - $63.69
15% of jobs
$68.86 is the 75th percentile. Wages above this are outliers.
$63.69 - $70.12
15% of jobs
$70.12 - $76.55
12% of jobs
$76.55 - $82.98
7% of jobs
$82.98 - $89.42
3% of jobs
$18
$57
$89
How much do smartcomm developer jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for smartcomm developer in New York is $57.81, according to ZipRecruiter salary data. Most workers in this role earn between $44.18 and $70.72 per hour, depending on experience, location, and employer.
What is a Smartcomm developer?
A SmartComm Developer is responsible for designing, configuring, and maintaining customer communications solutions using Smart Communications (formerly known as Thunderhead SmartComm). They work on document generation, template design, and system integrations to ensure seamless and personalized customer correspondence. This role typically involves collaboration with business teams, developers, and IT departments to deliver scalable and efficient communication solutions. Strong knowledge of SmartComm’s architecture, scripting, and integrations with CRM or ERP systems is essential.
What does a Smartcomm developer do?
Smartcomm Developers typically work on designing and developing document templates, configuring business logic, and integrating data from various enterprise systems into client communications. Daily tasks may involve collaborating with business analysts, project managers, and QA teams to ensure that templates meet both technical and regulatory requirements. Developers often troubleshoot template rendering issues, optimize customer communications workflows, and support the implementation of new features. Being adaptable and ready to handle multiple projects simultaneously is common in this fast-paced, client-facing role.
What are the key skills and qualifications needed to thrive as a Smartcomm developer?
To thrive as a Smartcomm Developer, you need a strong background in software development, document automation, and template design, ideally supported by experience with Smart Communications’ SmartCOMM platform or similar CCM (Customer Communications Management) tools. Familiarity with XML, XSLT, and integration with enterprise systems such as Salesforce or Microsoft Dynamics is highly valuable, and certifications in SmartCOMM or related platforms can provide a competitive edge. Excellent problem-solving skills, attention to detail, and effective communication abilities are crucial for managing client requirements and collaborating with cross-functional teams. These competencies ensure seamless delivery of complex communication solutions that meet client specifications and drive organizational success.
What are the most commonly searched types of Smartcomm Developer jobs in New York?
The most popular types of Smartcomm Developer jobs in New York are:
What are popular job titles related to Smartcomm Developer jobs in New York?
For Smartcomm Developer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Smartcomm Developer jobs in New York look for?
The top searched job categories for Smartcomm Developer jobs in New York are:
What cities in New York are hiring for Smartcomm Developer jobs?
Cities in New York with the most Smartcomm Developer job openings:
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
We are seeking a SmartCOMM Developer with experience in Smart Communications (SmartCOMM/Advanced Template Designer) to design, develop, and maintain document templates for enterprise customer communications. The ideal candidate will create and enhance communication templates supporting print, fax, archive, and other output channels while ensuring compliance with branding, regulatory, and business requirements.
This role involves working closely with business stakeholders, content teams, and developers to implement communication updates, optimize document performance, and support mission-critical customer correspondence.
Roles and Responsibilities- Design, develop, and maintain SmartCOMM templates and customer communication documents.
- Create and manage shared content, layouts, stylesets, overlays, images, and scripts.
- Develop communications for multiple output channels including Print, Fax, and Archive.
- Implement business and regulatory requirements into SmartCOMM templates.
- Develop and revise claim-related customer communications such as insurance, coverage, and benefits documents.
- Review test plans, validate document output, and incorporate feedback.
- Ensure templates comply with branding, style guides, and content best practices.
- Optimize document performance and maintain reusable template components.
- Collaborate with cross-functional teams, business users, QA, and external vendors to deliver communication solutions.
- Support ongoing enhancements and maintenance of the legacy SmartCOMM platform.
- 4+ years of experience in SmartCOMM (Smart Communications/Advanced Template Designer).
- Hands-on expertise in document composition and template development.
- Experience creating layouts, stylesets, reusable content, overlays, images, and scripting within SmartCOMM.
- Knowledge of HTML and document publishing tools.
- Experience with Adobe Photoshop and Dreamweaver.
- Familiarity with Microsoft Office and SharePoint.
- Strong scripting and troubleshooting skills.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a cross-functional environment.
- Experience supporting regulated industries such as healthcare or insurance.
- Knowledge of CMS-driven customer communications and document lifecycle processes.
- Experience working with external vendors or digital agencies.
- Graduate degree or equivalent professional experience.
- Junior candidates with foundational SmartCOMM knowledge are encouraged to apply.