Smart Logistics Jobs in Raleigh, NC (NOW HIRING)

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About Smart Infrastructure - Electrification and Automation
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability, and internationality.
Siemens Smart Infrastructure, Electrification & Automation (EA) business unit is headquartered in Wendell, NC. The EA Business Unit has a diverse portfolio of products, including, but not limited to, low-voltage MCC, CMR fuse saver, MV switchgear, MV circuit breakers, metering, power monitoring, power quality, and protective relay maintenance and systems of a standard nature.
We are looking for a Repair Center Technician to join our team in Wendell, NC.
The RER Technician is responsible for the hands-on diagnosis, qualified failure analysis, repair, rework, testing, and validation of protection relays and related electronic equipment returned through Siemens' Return, Evaluation, and Repair (RER) process. This role supports customer and internal repair needs by independently evaluating returned products, determining appropriate repair actions, documenting technical findings, and restoring equipment to operational condition while maintaining Siemens' high standards for quality, safety, and reliability.
The ideal candidate has strong practical and theoretical knowledge of electronic troubleshooting and repair, can resolve non-routine technical issues using established procedures and sound technical judgment, and is comfortable working in a fast-paced manufacturing and service environment.
Willingness to work flexible hours as needed to support customer and production requirements.
Responsibilities:
Planning and executing assigned repair activities from initial evaluation through final test documentation.
Performing diagnostics, troubleshooting, repair, and rework of protection relays and related electronic components.
Performing qualified failure analysis on returned electronic products to determine root cause, repair approach, and required validation steps.
Disassembling, repairing, cleaning, reassembling, setting up, and validating returned products according to Siemens standards.
Loading firmware, updating software, and verifying device configurations as required.
Utilizing automated and manual test equipment to ensure repaired units meet performance, functionality, and quality requirements.
Applying troubleshooting methods, technical judgment, and established procedures to resolve non-routine repair issues.
Documenting repair findings, corrective actions, root cause information, and test results within SAP, Salesforce, and other business systems.
Communicating with Customer Service, Quality, Engineering, Logistics, and other internal stakeholders to clarify reported failures, repair status, technical findings, and customer needs.
Supporting updates to work instructions, repair documentation, test procedures, and equipment documentation.
Following ESD controls, safety requirements, and electronic repair best practices.
Supporting continuous improvement initiatives, 5S activities, and standard work development.
Assisting with incoming unit evaluations, repair prioritization, and workload management to meet turnaround time targets.
Providing technical guidance to less experienced technicians as needed.