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Small Business Customer Service Representative Jobs

Shentel

Customer Service Representative

Waynesboro, VA

$15.50 - $21/hr

Customer Service Representative Shenandoah Telecommunications Company ("Shentel") specializes in ... Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication ...

Shentel

Customer Service Representative

Rustburg, VA

$13.75 - $18.50/hr

Customer Service Representative Shenandoah Telecommunications Company ("Shentel") specializes in ... Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication ...

Shentel

Customer Service Representative

Roanoke, VA

$15.50 - $21/hr

Customer Service Representative Shenandoah Telecommunications Company ("Shentel") specializes in ... Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication ...

Shentel

Customer Service Representative

Carlisle, PA

$15.50 - $21.25/hr

Customer Service Representative Shenandoah Telecommunications Company ("Shentel") specializes in ... Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication ...

Business Integra

Customer Service Representative

Lanham, MD

$16 - $21.75/hr

Business Integra Inc. is seeking a skilled Customer Service Representative (CSR) to support NASA SEWP's award-winning customer service team. This role focuses on delivering an exceptional customer ...

Ever Fresh Fruit

Customer Service Representative

Boring, OR

$16.50 - $22.25/hr

This role focuses on order management, customer coordination, and cross-functional communication to ensure accurate and timely fulfillment for our B2B customers. The Customer Service Representative ...

DAP Global

Customer Service Representative

Baltimore, MD · On-site

$19 - $22/hr

Engage with our sales reps and B2B customers via various methods, addressing their inquiries ... services. You will find DAP products in the hands of professional painters, remodelers, builders ...

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How much do small business customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for small business customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Customer Service Representative

Customer Service Representative

Shentel

Waynesboro, VA

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Shentel rating

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

63rd of 78 rated telecommunications companies

Job description

Customer Service Representative

Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities.

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!

We offer a great work environment and competitive total compensation package that includes:

  • Base hourly pay rate + uncapped commission
  • World class 401(k) – up to 8% company contribution
  • Medical, dental, vision, and life insurance with company subsidies
  • Up to 3 weeks of PTO and up to 9 paid holidays

You worked hard for the following:

  • Your reputation as a successful sales professional who meets and exceeds sales goals
  • Your high school diploma or equivalent
  • One year of customer service or call center experience

It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

What are you waiting for? Come join Shentel's Customer Care Team!

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

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