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Slack Jobs in Wheat Ridge, CO (NOW HIRING)

Astreya

IT Support Specialist II

Denver, CO · On-site

$19.22 - $30.35/hr

Administer cloud services such as G Suite, Slack, Okta, Duo Security, Jira, Office365, and others. * Manage and troubleshoot the VOIP telephone system. * Maintain a well-organized inventory and ...

Astreya

IT Support Specialist II

Denver, CO

$19.22 - $30.35/hr

Administer cloud services such as G Suite, Slack, Okta, Duo Security, Jira, Office365, and others. * Manage and troubleshoot the VOIP telephone system. * Maintain a well-organized inventory and ...

Workato

Sales Development Representative

Denver, CO · On-site

For example, it's common for someone to share the exact email that got them a meeting with the entire team in our Slack channel. As an Outbound Sales Development Representative, you have a direct and ...

Safety Radar

Operations Specialist

Denver, CO · On-site

$65K - $90K/yr

Manage internal tools and platforms (e.g., Slack, Airtable, Google Workspace, hardware inventory) * Evaluate, implement, and maintain software systems as the company scales * Serve as the go-to ...

Harness Energy LLC

Field Technician - Wind

Denver, CO · On-site

$20 - $30/hr

Communicate effectively with the manager through Slack for daily updates and coordination. * Log hours daily for DOT compliance and accurately track time in ADP for timecards. * Drive and operate DOT ...

Zephyr

IT Specialist (Contract)

Denver, CO

$28 - $42/hr

Experience using communication platforms like Google Workspace, Slack, and Zoom * Basic exposure to MDM tools (e.g., Jamf, Kandji, Intune) and account management * Familiarity with SSO concepts and ...

Datadog

Billing Operations Analyst

Denver, CO · Hybrid

$49K - $65K/yr

Manage and triage an incoming queue of requests and inquiries across Zendesk, Jira, and a dedicated Billing Operations Slack channel, ensuring prompt and accurate responses. * Contribute to ad-hoc ...

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See Wheat Ridge, CO salary details

$16

$39

$65

How much do slack jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for slack in Wheat Ridge, CO is $39.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $58.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Slack Administrator, and why are they important?

To thrive as a Slack Administrator, you need strong technical knowledge of Slack's platform, workspace management, and experience with user provisioning and permissions, often supported by a background in IT or systems administration. Familiarity with Slack's admin dashboard, API integrations, and security settings, as well as relevant certifications like Slack Certified Admin, are typically required. Excellent problem-solving, communication, and organizational skills help in supporting users and managing collaboration across teams. These skills ensure a smooth, secure, and efficient communication environment that maximizes productivity and user satisfaction.

What is a Slack Administrator?

A Slack Administrator is a professional responsible for managing and configuring a company's Slack workspace or organization. Their duties include setting up channels, managing user permissions, integrating apps and tools, enforcing security policies, and providing user support. Administrators play a key role in ensuring that Slack is used effectively and securely across teams, helping organizations maximize collaboration and productivity. They may also be involved in onboarding new users and maintaining compliance with company policies.

How does a Slack Administrator typically collaborate with other departments within an organization?

A Slack Administrator plays a central role in facilitating cross-departmental communication by managing channel structures, user permissions, and integrations with other tools. They often work closely with IT to ensure security and compliance, HR for onboarding and offboarding processes, and various department leads to optimize workflows and support productivity. Regular collaboration involves gathering feedback from users, implementing custom bots or automation, and providing training to ensure everyone uses Slack effectively. This collaborative approach helps maintain a streamlined and secure communication environment.

What is the difference between Slack vs Customer Support Specialist?

AspectSlackCustomer Support Specialist
Primary RoleCommunication and collaboration platform for teamsAssist customers, resolve issues, provide support
Required SkillsCommunication, teamwork, technical familiarityCustomer service, problem-solving, communication
Work EnvironmentTech companies, remote or office-basedCustomer service centers, remote or office-based
Common UsageInternal team communicationExternal customer interaction

Slack is a communication platform used by teams for collaboration, while a Customer Support Specialist focuses on assisting customers with issues. Both roles require strong communication skills, but Slack is primarily used internally within organizations, whereas Customer Support Specialists engage directly with clients to resolve problems.

What job categories do people searching Slack jobs in Wheat Ridge, CO look for? The top searched job categories for Slack jobs in Wheat Ridge, CO are:
What cities near Wheat Ridge, CO are hiring for Slack jobs? Cities near Wheat Ridge, CO with the most Slack job openings:
Slack jobs near you
Infographic showing various Slack job openings in Wheat Ridge, CO as of July 2026, with employment types broken down into 78% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $81,950 per year, or $39.4 per hour.

Technical Product Support Specialist II

Zoll Medical Corporation

Broomfield, CO • On-site, Remote

Full-time

Re-posted 23 days ago

Job description

Acute Care Technology

Why Join ZOLL?

At ZOLL Data Systems, we're on a mission to save lives and improve clinical outcomes through advanced Enterprise and SaaS technology for EMS, hospital, and billing organizations. As a Technical Product Support Specialist II, you will handle more complex technical customer inquiries and provide advanced support for specific ZOLL enterprise products. You will manage issues with greater independence, using advanced troubleshooting skills and collaborating across teams or other departments when resolving multi-product or system-specific issues (e.g., DB, OS, Networking). This role includes contributing to the knowledge base and proactively analyzing technical trends to drive improvements in customer satisfaction

What You'll Do

  • Manage advanced troubleshooting for assigned ZOLL enterprise products, using analytical skills to identify root causes of technical issues (e.g., DB, OS, Networking), adhering to ZDM for complete documentation in Salesforce.

  • Handle complex technical issues independently, escalating only critical or unresolved problems to senior team members or CSO teams (e.g., Software Support, Implementation) or other departments (e.g., Product/R&D, SRE, IT App Hosting, Sales) as necessary, using Atlassian Jira Service Desk for handoffs.

  • Collaborate with other CSO teams or departments to address technical issues that span across multiple products or systems, ensuring seamless cross-product support, using Microsoft Teams or Slack for resource navigation.

  • Contribute to the knowledge base, creating and updating articles with solutions to complex technical problems (KB Create) and sharing insights with the team, linking relevant KB articles (KM Linking %) in Salesforce and Atlassian Confluence.

  • Identify technical trends through customer case analysis, proposing preventative support initiatives to reduce recurring issues, swarming in collaboration channels to enhance reputation as a technical expert.

  • Take a proactive approach by recognizing potential technical challenges and addressing them before they escalate, ensuring compliance with initial response and ANRD.

  • Cross-train on additional technical components within the suite (e.g., SQL Server, VMware), gaining a broader understanding of the ZOLL product ecosystem, using tools like Salesforce and Microsoft Teams.

  • Facilitate incident management processes, coordinating team responses to ensure timely resolution of high-priority technical cases or outages and adherence to SLAs, using Atlassian Jira Service Desk and Microsoft Teams.

  • Optimize hybrid meeting structures and remote team productivity guidelines, using virtual collaboration tools like Microsoft Teams, Slack, and LogMeIn Rescue to maintain technical service excellence.

  • Adhere to customers' preferred contact methods (e.g., Five9, email, LogMeIn Rescue) and monitor technical bugged cases in Pending Internal Status on a regular cadence, ensuring compliance with ANRD and resource engagement

What Success Looks Like

  • Timely, Responsive Support: Consistently meet or exceed response time goals (e.g., initial response and ANRD) while resolving moderately complex technical issues with speed and precision.

  • High-Quality Documentation: Maintain accurate, detailed, and ZDM-aligned case notes in Salesforce that ensure clarity, enable effective handoffs, and support team-wide visibility.

  • Customer-Centric Communication: Adhere to customer-preferred contact methods and deliver proactive, personalized technical assistance through channels like Five9, email, or LogMeIn Rescue.

  • Cross-Team Navigation & Escalation: Efficiently route technical issues to the appropriate internal teams (e.g., R&D, SRE, Software Support) using Jira Service Desk and Teams, with appropriate severity classification.

  • Knowledge & Collaboration Leadership: Drive improvements in KM metrics (e.g., KM Linking %, KB Create) by authoring high-quality content and actively supporting peers through swarming in Microsoft Teams and Slack.

What You Bring

  • Experience: 2-4 years in technical product or customer support, ideally in Enterprise and/or SaaS healthcare software.

  • Advanced Technical Expertise: Strong working knowledge of enterprise software components-including SQL Server, networking, VMware, and operating systems-allowing for efficient, high-quality technical support and troubleshooting.

  • Analytical Problem Solving: Proven ability to identify root causes of complex issues and deliver sustainable technical solutions, clearly documented using the ZOLL Diagnostic Method (ZDM) for rapid resolution and internal knowledge sharing.

  • Soft Skills: Exceptional communication and documentation skills, solid problem-solving ability, and a customer-centric mindset.

  • Mindset & Values: Enthusiastic about helping others, thrives in a fast-paced environment, and brings curiosity and resilience to every challenge.

  • Education: High school diploma required; a bachelor's degree or equivalent professional experience is preferred.

What We Offer

  • Remote flexibility or the option to work from our Colorado HQ

  • A collaborative, mission-driven work environment

  • Opportunities for growth, mentorship, and career development

  • Competitive compensation and benefits

The pay range for this position is $18-$28 / hourly. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.

Apply Today

If you're passionate about making a difference and delivering support that saves lives, we want to hear from you. Join us and help ensure the tools used in critical care never fail the people who rely on them.


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally

  • Walking - Occasionally

  • Sitting - Constantly

  • Talking - Occasionally

  • Hearing - Occasionally

  • Repetitive Motions - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

#LI-REMOTE

#LI-HM1

The hourly pay rate for this position is:

$18.00 to $28.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Apply