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Slack Jobs in Boston, MA (NOW HIRING)

CarGurus

Systems Administrator II

Boston, MA · Remote

You will play an important role in supporting key systems including Okta, Slack, Google Workspace, Microsoft 365, and remote access solutions such as VPN and ZTNA. What you'll do * Support and ...

Xometry

IT Service Desk Analyst II

Waltham, MA

$72K - $75K/yr

In this role, you will provide first and second-level technical support to end-users across multiple channels (Slack, Jira Service Management, and in-person), efficiently diagnosing and resolving a ...

Xometry

IT Service Desk Analyst II

Waltham, MA · On-site

$72K - $75K/yr

In this role, you will provide first and second-level technical support to end-users across multiple channels (Slack, Jira Service Management, and in-person), efficiently diagnosing and resolving a ...

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See Boston, MA salary details

$16

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$66

How much do slack jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for slack in Boston, MA is $40.28, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $59.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Slack Administrator, and why are they important?

To thrive as a Slack Administrator, you need strong technical knowledge of Slack's platform, workspace management, and experience with user provisioning and permissions, often supported by a background in IT or systems administration. Familiarity with Slack's admin dashboard, API integrations, and security settings, as well as relevant certifications like Slack Certified Admin, are typically required. Excellent problem-solving, communication, and organizational skills help in supporting users and managing collaboration across teams. These skills ensure a smooth, secure, and efficient communication environment that maximizes productivity and user satisfaction.

What is a Slack Administrator?

A Slack Administrator is a professional responsible for managing and configuring a company's Slack workspace or organization. Their duties include setting up channels, managing user permissions, integrating apps and tools, enforcing security policies, and providing user support. Administrators play a key role in ensuring that Slack is used effectively and securely across teams, helping organizations maximize collaboration and productivity. They may also be involved in onboarding new users and maintaining compliance with company policies.

How does a Slack Administrator typically collaborate with other departments within an organization?

A Slack Administrator plays a central role in facilitating cross-departmental communication by managing channel structures, user permissions, and integrations with other tools. They often work closely with IT to ensure security and compliance, HR for onboarding and offboarding processes, and various department leads to optimize workflows and support productivity. Regular collaboration involves gathering feedback from users, implementing custom bots or automation, and providing training to ensure everyone uses Slack effectively. This collaborative approach helps maintain a streamlined and secure communication environment.

What is the difference between Slack vs Customer Support Specialist?

AspectSlackCustomer Support Specialist
Primary RoleCommunication and collaboration platform for teamsAssist customers, resolve issues, provide support
Required SkillsCommunication, teamwork, technical familiarityCustomer service, problem-solving, communication
Work EnvironmentTech companies, remote or office-basedCustomer service centers, remote or office-based
Common UsageInternal team communicationExternal customer interaction

Slack is a communication platform used by teams for collaboration, while a Customer Support Specialist focuses on assisting customers with issues. Both roles require strong communication skills, but Slack is primarily used internally within organizations, whereas Customer Support Specialists engage directly with clients to resolve problems.

What are popular job titles related to Slack jobs in Boston, MA? For Slack jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Slack jobs in Boston, MA look for? The top searched job categories for Slack jobs in Boston, MA are:
What cities near Boston, MA are hiring for Slack jobs? Cities near Boston, MA with the most Slack job openings:
Slack jobs near you
Infographic showing various Slack job openings in Boston, MA as of July 2026, with employment types broken down into 78% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $83,776 per year, or $40.3 per hour.

Systems Administrator II

CarGurus

Boston, MA • Remote

Other

Re-posted 10 days ago

Job description

Role overview

As a System Administrator II, you will help support and improve the core systems and services our employees use every day. You will work across identity, collaboration tools, office networking, and remote access technologies to help deliver a secure, reliable, and seamless employee experience.

This role is ideal for someone who enjoys a mix of operational support and project work, is comfortable troubleshooting across multiple platforms, and thrives in a fast-paced environment. You will play an important role in supporting key systems including Okta, Slack, Google Workspace, Microsoft 365, and remote access solutions such as VPN and ZTNA.

What you'll do

  • Support and administer core enterprise systems and collaboration platforms across the business
  • Manage day-to-day administration of Okta or a similar identity platform, including user provisioning, access changes, group management, and login troubleshooting
  • Support collaboration tools including Slack, Google Workspace, Microsoft 365, and related business applications
  • Help maintain secure access controls, MFA, and other identity and access management best practices
  • Support office network services and remote access tools, including Wi-Fi, VPN, and ZTNA solutions
  • Troubleshoot employee issues across identity, collaboration tools, network connectivity, and remote access
  • Perform regular maintenance, upgrades, patching, and configuration changes across managed platforms
  • Create and maintain documentation, runbooks, and knowledge base content
  • Contribute to projects that improve reliability, user experience, and operational efficiency
  • Work within a sprint-based planning model while balancing project work and day-to-day support needs
  • Participate in an on-call rotation as needed

What you'll bring

  • 3+ years of experience in systems administration, IT operations, or enterprise application support
  • Hands-on experience with Okta or a similar identity and access management platform
  • Experience supporting collaboration tools such as Slack, Google Workspace, and Microsoft 365
  • Experience supporting enterprise networking and remote access solutions, including VPN and/or ZTNA
  • Strong troubleshooting and problem-solving skills
  • Experience with user lifecycle management, SSO, MFA, and access management processes
  • Strong organizational skills and the ability to manage multiple priorities
  • Strong written and verbal communication skills
  • Ability to work cross-functionally with IT, Security, and business stakeholders
  • Willingness to participate in an on-call rotation

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