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Slack Com Jobs in Michigan (NOW HIRING)

Managing Editor

Traverse City, MI · On-site

$51K - $55K/yr

Our portfolio includes trusted broadcast brands, MyNorth.com, Traverse Northern Michigan magazine ... Monday, Slack, WordPress and PageProof. • Cross-Platform Storytelling: Adapt stories for ...

Slack Com information

What are the key skills and qualifications needed to thrive in the Slack Com position, and why are they important?

To thrive as a Slack Community Manager (often abbreviated as 'Slack Com'), you need strong experience in online community management, communication, and engagement strategies, typically supported by a background in digital marketing or customer relations. Familiarity with the Slack platform, community analytics tools, and relevant certifications such as Community Manager Certification or similar credentials are highly beneficial. Excellent interpersonal skills, empathy, and the ability to foster inclusive online spaces make candidates stand out in this position. These skills ensure the community remains active, positive, and aligned with organizational goals, driving both engagement and satisfaction.

Does Slack offer remote work?

Slack Com roles and similar positions often offer remote work options, especially in tech and communication companies, allowing employees to work from home or other locations. Remote work availability depends on the company's policies and the specific role's requirements, but many organizations in this industry support flexible or fully remote schedules.

What jobs are usually available at Slack?

At Slack, common job roles include software engineers, product managers, UX designers, customer support specialists, and sales professionals. These roles often require skills in communication, technical proficiency, and familiarity with collaboration tools, with many positions offering remote work options.

What is a Slack Com job?

A Slack Com job typically involves managing communication, collaboration, and workflows within the Slack platform for a company or team. Responsibilities may include setting up channels, automating processes, integrating third-party apps, and ensuring effective team communication. Professionals in this role may work in IT, operations, or support, helping teams maximize Slack's potential for productivity.

What exactly does Slack do?

Slack is a collaboration platform used by organizations to facilitate team communication through channels, direct messaging, and file sharing. It integrates with various tools and services, enabling real-time messaging, notifications, and workflow automation to improve productivity. Many job roles involving Slack require familiarity with its features and integrations.

What are some typical daily responsibilities for a Slack Community Manager?

As a Slack Community Manager, your daily responsibilities often include moderating conversations to maintain a positive and respectful environment, creating and sharing content or announcements, and responding to member questions or concerns promptly. You'll also monitor community analytics to track engagement and identify trends, organize virtual events or campaigns to boost participation, and collaborate closely with product, marketing, and support teams to ensure community initiatives align with broader company objectives. This role is dynamic and requires adaptability, as you may need to address emerging issues and provide feedback to leadership on community sentiment. The position is ideal for those who enjoy interacting online and fostering a sense of belonging among diverse groups.

What is a Slack job?

A Slack job typically refers to a position involving the use of Slack, a collaboration platform, or roles within the company Slack. These jobs may include roles in software development, customer support, sales, or marketing, often requiring skills in communication tools, teamwork, and sometimes technical knowledge of the platform. The specific responsibilities depend on the role and department.

Ecommerce Customer Service Representative

PRO Lighting

New Hudson, MI • On-site

$16.25 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

PROLIGHTING, a leading online lighting supply company, is seeking a driven and passionate Customer Service Representative to join our team. We offer a wide range of innovative, high-quality lighting products to professionals in the trade, design & building industry along with end users. We pride ourselves on exceptional customer service, industry expertise, and delivering tailored solutions.
Job Duties Include:

  • Answering customer service phone calls, live chats, and emails from customers and suppliers
  • Following up with customers and suppliers via email, phone, and live chat
  • Quoting inventory, lead-time, and pricing data to customers
  • Working cross-functionally with sales, product, marketing, and operations teams
  • Managing customer inquiries, resolving issues, and ensuring exceptional shopping experiences
  • Creating/updating supplier POs
  • Updating customer orders with tracking, backorders, etc.
  • Order fulfillment, process drop shipments as needed
Requirements
Job Skills:
  • Servant/hospitality mentality
  • Ability to view every customer interaction as a sales opportunity
  • Strong written and spoken communication skills (email, phone, chat)
  • A positive attitude and positive voice
  • Ability to manage multiple projects simultaneously
  • Ability to remain calm and thrive while multi-tasking
  • Knowledge of electrical/lighting/mechanics preferred but not required
  • Knowledge of G Suite
  • Experience with Microsoft Excel
  • Experience with CRMs and e-commerce platforms
  • Familiarity with Magento, Shipstation, Slack, Monday.com, Livechat Inc, Finale Inventory
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • 401K
  • Paid Time Off (Vacation, Sick & Public Holidays)
Our Core Values:
  • Desire to Grow
  • Professionalism Always
  • Understand the Customer's Needs
  • Attitude is Everything
  • Be Vocal & Willing to Adapt
Why Join Us?
At PROLIGHTING, we value our team members and offer a comprehensive benefits package, including health insurance, retirement plans, and an employee discount. If you're looking for a dynamic and exciting work environment where you can contribute your skills and ideas, we invite you to join our team!
Here are a few reasons why you should consider joining us:
  • Opportunity for Growth: As a mid-size e-commerce business, we offer a unique opportunity for personal and professional growth. You'll have the chance to take on new challenges, expand your skill set, and significantly impact the company's success.
  • Collaborative Work Culture: We foster a collaborative work culture that values teamwork, open communication, and innovation.
  • Entrepreneurial Environment: We embrace an entrepreneurial spirit and encourage our employees to think creatively, take ownership of their work, and explore new ideas.