Three Rivers, MI · Remote
$185K - $237K/yr
Learn more at circle.com. What you'll be part of: Circle is committed to visibility and stability ... Slack, Apple MacOS and GSuite - Willingness to travel up to 25% for customer and partner ...
Three Rivers, MI · Remote
$185K - $237K/yr
Learn more at circle.com. What you'll be part of: Circle is committed to visibility and stability ... Slack, Apple MacOS and GSuite - Willingness to travel up to 25% for customer and partner ...
Traverse City, MI · On-site
$51K - $55K/yr
Our portfolio includes trusted broadcast brands, MyNorth.com, Traverse Northern Michigan magazine ... Monday, Slack, WordPress and PageProof. • Cross-Platform Storytelling: Adapt stories for ...
Traverse City, MI · On-site
$51K - $55K/yr
Our portfolio includes trusted broadcast brands, MyNorth.com, Traverse Northern Michigan magazine ... Monday, Slack, WordPress and PageProof. • Cross-Platform Storytelling: Adapt stories for ...
To thrive as a Slack Community Manager (often abbreviated as 'Slack Com'), you need strong experience in online community management, communication, and engagement strategies, typically supported by a background in digital marketing or customer relations. Familiarity with the Slack platform, community analytics tools, and relevant certifications such as Community Manager Certification or similar credentials are highly beneficial. Excellent interpersonal skills, empathy, and the ability to foster inclusive online spaces make candidates stand out in this position. These skills ensure the community remains active, positive, and aligned with organizational goals, driving both engagement and satisfaction.
A Slack Com job typically involves managing communication, collaboration, and workflows within the Slack platform for a company or team. Responsibilities may include setting up channels, automating processes, integrating third-party apps, and ensuring effective team communication. Professionals in this role may work in IT, operations, or support, helping teams maximize Slack's potential for productivity.
As a Slack Community Manager, your daily responsibilities often include moderating conversations to maintain a positive and respectful environment, creating and sharing content or announcements, and responding to member questions or concerns promptly. You'll also monitor community analytics to track engagement and identify trends, organize virtual events or campaigns to boost participation, and collaborate closely with product, marketing, and support teams to ensure community initiatives align with broader company objectives. This role is dynamic and requires adaptability, as you may need to address emerging issues and provide feedback to leadership on community sentiment. The position is ideal for those who enjoy interacting online and fostering a sense of belonging among diverse groups.
$185K - $237K/yr
Full-time
Posted 16 days ago
Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for:
Circle is seeking a senior solutions engineer to join our Capital Markets team in the United States, supporting engagements with traditional exchanges, clearing houses, and prime brokers. You will define and execute solution validation processes across the entire customer lifecycle, from discovery through post-sales implementation. Working directly with prospects, partners, and customers, you will guide technical evaluations, develop customized proof-of-concepts, and create implementation plans that articulate the value of Circle's suite of products and services.
What you'll work on:
- Collaborating with Business Development on technical and solution aspects of partner engagements
- Leading technical discovery sessions to capture partner requirements and design customized solutions
- Partnering with product and engineering teams to collect market feedback and influence the product roadmap
- Owning post-sales technical support and implementation oversight across the customer lifecycle
- Building and maintaining an internal knowledge repository of existing and forthcoming products
- Representing the solutions engineering team at key industry events and conferences
What you'll bring to Circle:
Core Requirements:
- 10+ years of experience in roles such as Solutions Engineer, Sales Engineer, Solutions Architect, or Product Manager
- Ability to translate complex technical concepts into clear, compelling communications
- Proven track record designing and validating technical solutions for large, complex organizations
- Hands-on experience with API testing, database querying, and technical workflow documentation
- Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development
Preferred Requirements:
- Capital markets or fintech industry background
- Experience managing technical teams
- Experience/familiarity with Slack, Apple MacOS and GSuite
- Willingness to travel up to 25% for customer and partner engagements
Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $185,000-$237,500We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out toaccommodations@circle.comfor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
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