Site Reliability Engineer Manager Jobs in Toronto, ON

What is job opportunity?
We are seeking a Site Resiliency Engineer to be a member of Production Support team and focus on automation, development, implementation and support of Site Reliability Engineering (SRE) solutions. The incumbent will need introductory knowledge of Azure Databricks, OpenShift, Splunk. Perform Production Support role and partner with SRE Delivery team in incident management and problem management.

What will you do?

Engineering:

• Assist in development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)

• Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope

• Supports enterprise goals to adopt automation solutions for applications in scope

• Creating AI Agents
  Production Support:

• Perform production support role on a shift-based work schedule, including off-hours support and rotational on-call supportto be compensated accordingly with overtime pay, lieu time, and on-call allowance

• Assist in incident management and problem management for applications in scope

• Evaluate continuously - what went well, what went wrong, what can be done to improve and prevent in future

• Assist in maintaining technology currency (perform server patching, certificate renewal, etc.) with keen eye on automating opportunities

• Assist in ensuring availability and uptime of applications in scope, as per service level objectives

• Assist in ensuring compliance of all systems and applications in scope, including maintaining segregation of duties

Innovation and Learning:

• Stay abreast of technology change and learn constantly, through official training assignments and self-assigned learning

What you need to succeed?

Must Have:

• Azure Databricks

• Be able to read application logs

• Basic AI knowledge

• PowerBI

• Be able to work off business hours (after 5 PM, weekends)

Nice to Have:

• Experience with IAM platforms and security-focused systems (Microsoft Entra, Okta, HashiCorp Vault, Service Now etc.)

• Expertise with scripting (Python, PowerShell, Bash) to reduce manual toil and streamline deployments

• Familiarity with identity, authentication, authorization, and privileged access management concepts and protocols

• Knowledge of enterprise security architecture and compliance frameworks as they relate to IAM and service resilience

• Exposure to AIOps or ML-based anomaly detection for proactive reliability management

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work

#TechPJ

#LI-ASPOST

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.