Company Description
Signal Tru Brand is a forward-thinking experiential company dedicated to delivering standout events that capture attention and build meaningful connections. We bring ideas to life through seamless execution, exceptional service, and a commitment to elevating every client experience. Our team thrives on creativity, precision, and a shared passion for making every event unforgettable.
Job Description
Job Description
We are looking for a motivated
Customer Service Assistant to support daily client interactions, ensure smooth communication, and assist in providing outstanding service. This role plays a key part in maintaining our reputation and supporting the ongoing success of our brand by helping clients feel valued, informed, and well-assisted.
Responsibilities
- Provide professional and timely assistance to customers via phone, email, and internal communication channels
- Maintain accurate records of client interactions and follow-up activities
- Support the customer service team with administrative tasks and coordination
- Assist in resolving customer inquiries with clarity, patience, and efficiency
- Uphold brand standards in all communications
- Collaborate with internal departments to ensure consistent and effective service delivery
Qualifications
Qualifications
- Strong communication and interpersonal skills
- Ability to stay organized, multitask, and prioritize effectively
- Professional attitude with a customer-focused mindset
- Problem-solving abilities and strong attention to detail
- Ability to work independently and as part of a team
- Basic proficiency with office and communication tools
Additional Information
Benefits
- Competitive yearly salary: $46,000 - $50,000
- Opportunities for professional development and long-term growth
- Supportive and collaborative work environment
- Skill-building opportunities through hands-on responsibilities
- Full-time, stable position with a clear path for advancement