Shuttle Driver Driver Jobs in Baltimore, MD (NOW HIRING)

Ideal Experience

• This position is responsible for all aspects of the shuttle operation at this location — driver scheduling and oversight, fleet readiness and maintenance coordination, safety and compliance, and day-to-day management of your on-site team. The ideal candidate will have previous transportation or shuttle operations experience, with a parking industry or hospitality background also being a strong asset.
• Progressive management experience with front-line team oversight, ideally including CDL drivers or a similar transportation workforce.
• Established experience with scheduling and payroll is a plus.
• Experience working within or alongside a university, healthcare, or institutional campus environment is helpful but not required.
• Bachelor's degree with a concentration in business is helpful but not required.

Skills and Abilities We're Searching For

• You are a motivated individual willing to take on new challenges, with management experience in Transportation, Shuttle Operations, Parking, Customer Service, and/or Hospitality.
• You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest, and thoughtful.
• Your friends describe you as trustworthy, loyal, and dependable.
• You are self-sufficient, resourceful, and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• This is a Monday–Friday role aligned to the university's academic calendar. Shuttle service runs across early-morning and evening hours, so some flexibility within the weekday schedule is expected; this role does not require regular weekend or holiday coverage.
• You have impeccable conversational and written communication skills.
• You have an exceptional way with people, and you achieve extraordinary results.
• Excellent computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and UKG.

What We Offer: Compensation and Benefits

• Fantastic opportunities for career growth — we always look to promote from within first!
• Free Parking!!*
• Competitive salary that is commensurate with experience, plus incentive bonus potential.
• Very generous time off allowances — holidays, vacation, wellness, and an extra day off for your birthday!
• Priority-driven culture that is supportive, engaging, empowering, and celebratory.
• A company that values diversity, inclusion, and belonging.
• The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
• Learning opportunities through our internal training program — Propark Think.
• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Free and confidential Employee Assistance Program (EAP) that provides support and resources to employees and their families 24/7.

Who We Are

We make each day great — together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest.

Propark Mobility is an industry-leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size! Are you ready to park your career here? We have lots of opportunities ahead!

As Shuttle Operations Manager, You Will:

• Develop and train shuttle drivers and supervisors at your location.
• Build and approve driver work schedules to ensure full route coverage across all operating hours while minimizing overtime and expenses.
• Develop and maintain a strong relationship with the university client, including attending regular client meetings.
• Handle rider concerns and day-to-day operational issues, and support your team in resolving them.
• Manage and submit driver, operations, and payroll reports.
• Oversee vehicle inspections and coordinate maintenance to keep the shuttle fleet safe and reliable.
• Ensure ADA and accessibility standards are consistently met across the shuttle service, including wheelchair assistance.
• Monitor on-time performance and route efficiency, adjusting as needed to meet ridership demand.
• Ensure compliance with DOT/CDL regulations as applicable, along with Propark policies and university requirements.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of operational and revenue reporting.
• Respond to operational issues when needed, including outside normal business hours (for example, an early-morning or evening service disruption).
• Maintain the highest professional and ethical standards for both our organization and our university partner.