Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Mount Laurel, NJ · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Mount Laurel, NJ · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Hamilton, NJ · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Hamilton, NJ · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Brookhaven, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Brookhaven, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Exton, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Exton, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Philadelphia, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Royersford, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Area Supervisor
Royersford, PA · On-site
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. * Controls Retail Associates' break schedule for ...
Shortage Control Associate information
See Philadelphia, PA salary details
$44.9K is the 25th percentile. Wages below this are outliers.
$27.2K - $53.3K
37% of jobs
$53.3K - $79.3K
6% of jobs
$79.3K - $105.3K
4% of jobs
The median wage is $121.5K / yr.
$105.3K - $131.3K
4% of jobs
$131.3K - $157.3K
9% of jobs
$157.3K - $183.3K
6% of jobs
$202.1K is the 75th percentile. Wages above this are outliers.
$183.3K - $209.3K
11% of jobs
$209.3K - $235.3K
7% of jobs
$235.3K - $261.3K
6% of jobs
$261.3K - $287.3K
4% of jobs
$287.3K - $313.3K
4% of jobs
$27.2K
$142.5K
$313.3K
How much do shortage control associate jobs pay per year?
As of Aug 21, 2026, the average yearly pay for shortage control associate in Philadelphia, PA is $142,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $214,400.00 per year, depending on experience, location, and employer.
What is a shortage control associate?
Shortage Control Associates are retail employees responsible for reducing inventory loss due to theft, fraud, and operational errors. They monitor store activities, conduct audits, and implement loss prevention strategies to protect company assets. Their role often involves collaborating with store management and security teams to identify risks and ensure compliance with policies. By minimizing shrinkage, they help improve the store’s profitability and maintain a safe shopping environment.
How does a shortage control associate typically collaborate with other store departments to reduce inventory shrinkage?
A Shortage Control Associate works closely with various store departments, including sales, security, and receiving, to identify potential sources of inventory loss and implement preventive measures. They often coordinate with department managers to conduct audits, review inventory records, and ensure compliance with loss prevention policies. Regular communication and teamwork are crucial, as the associate may need to train staff on best practices and respond quickly to discrepancies or security concerns. This collaborative approach helps create a culture of accountability and reduces overall inventory shrinkage.
What are the key skills and qualifications needed to thrive as a shortage control associate, and why are they important?
To thrive as a Shortage Control Associate, you need strong analytical skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and loss prevention tools is typically required. Excellent communication, integrity, and problem-solving abilities are crucial soft skills for this role. These competencies help prevent inventory loss, ensure accurate stock levels, and support smooth retail operations.
What is the difference between Shortage Control Associate vs Inventory Control Clerk?
| Aspect | Shortage Control Associate | Inventory Control Clerk |
|---|---|---|
| Credentials | High school diploma; familiarity with inventory systems | High school diploma; basic inventory knowledge |
| Work Environment | Warehouses, distribution centers | Office, warehouse settings |
| Industry Usage | Logistics, supply chain | Retail, manufacturing |
| Job Focus | Monitoring shortages, preventing stockouts | Tracking inventory levels, data entry |
The Shortage Control Associate primarily focuses on monitoring and preventing stock shortages in warehouses or distribution centers, ensuring supply chain efficiency. In contrast, the Inventory Control Clerk manages inventory records, performs data entry, and maintains stock accuracy. While both roles involve inventory management, the Shortage Control Associate emphasizes shortage prevention, making it more specialized in supply chain continuity.
What are popular job titles related to Shortage Control Associate jobs in Philadelphia, PA?
For Shortage Control Associate jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Shortage Control Associate jobs in Philadelphia, PA look for?
The top searched job categories for Shortage Control Associate jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Shortage Control Associate jobs?
Cities near Philadelphia, PA with the most Shortage Control Associate job openings:
Job description
GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
Loss Prevention:
Fitting Rooms:
COMPETENCIES:
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
- Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
- Removes clutter and ensures safe, clear egress to emergency exits.
- Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
- Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Represents and supports the Company brand at all times.
- Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
- Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
- Responsible for daily trash removal.
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Responsible for receiving merchandise truck when needed.
- Processes all merchandise with a sense of urgency.
- Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
- Responsible for cleanliness and organization of all Stockrooms.
- Helps deliver and place merchandise on sales floor when all merchandise is processed.
- Responsible for ensuring any back-stock is secured and processed to Company policy.
- Responsible for merchandising of department including the back stock.
- Responsible for the reduction of loss due to damage.
- Ensures compliance to the monthly presentation guidelines in assigned area.
- Responsible for floor moves and signing including promotional signing as needed.
- Responsible for re-wraps as needed.
Loss Prevention:
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Ensures Public View Monitor (PVM) system is maintained properly.
- Conducts "Code 50" package inspections.
- Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
- Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
- Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
- Controls Retail Associates' break schedule for backups, lunches and breaks.
- Ensures all equipment is working properly.
- Maintains proper supplies and recovery for the Front End area.
- Ensures go backs are expedited, properly scanned, security tagged and ticketed.
- Teaches all Associates the "Scan and Bag" best practice.
- Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Fitting Rooms:
- Responsible for the maintenance and cleanliness of the Fitting Rooms.
- Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
- Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
- E nsures Cash pulls and bank deposits are conducted to Company policy.
- Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
- Other duties as assigned by Store Manager.
COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
- Excellent verbal communication skills.
- Fluency in English.
- Prior Customer Service and supervisory experience preferred.
- Familiarity with point-of-sale equipment and applications.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
About Ross Stores
Sourced by ZipRecruiter
We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!
Industry
Retail and apparel and accessories stores
Company size
10,000+ Employees
Headquarters location
Dublin, CA, US