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Shortage Control Associate Jobs in New York (NOW HIRING)

Workforce 1

Retail Shortage Control

Staten Island, NY

$17/hr

Position OverviewJoin Burlington as a Part-Time Retail Shortage Control Associate and help create a safe, secure, and welcoming shopping experience for customers and associates. In this customer ...

Burlington Stores

Shortage Control Lead - Full-Time

NY · On-site

$18/hr

You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile. The Shortage Control ...

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Shortage Control Associate information

What is a shortage control associate?

Shortage Control Associates are retail employees responsible for reducing inventory loss due to theft, fraud, and operational errors. They monitor store activities, conduct audits, and implement loss prevention strategies to protect company assets. Their role often involves collaborating with store management and security teams to identify risks and ensure compliance with policies. By minimizing shrinkage, they help improve the store’s profitability and maintain a safe shopping environment.

How does a shortage control associate typically collaborate with other store departments to reduce inventory shrinkage?

A Shortage Control Associate works closely with various store departments, including sales, security, and receiving, to identify potential sources of inventory loss and implement preventive measures. They often coordinate with department managers to conduct audits, review inventory records, and ensure compliance with loss prevention policies. Regular communication and teamwork are crucial, as the associate may need to train staff on best practices and respond quickly to discrepancies or security concerns. This collaborative approach helps create a culture of accountability and reduces overall inventory shrinkage.

What is the difference between Shortage Control Associate vs Inventory Control Clerk?

AspectShortage Control AssociateInventory Control Clerk
CredentialsHigh school diploma; familiarity with inventory systemsHigh school diploma; basic inventory knowledge
Work EnvironmentWarehouses, distribution centersOffice, warehouse settings
Industry UsageLogistics, supply chainRetail, manufacturing
Job FocusMonitoring shortages, preventing stockoutsTracking inventory levels, data entry

The Shortage Control Associate primarily focuses on monitoring and preventing stock shortages in warehouses or distribution centers, ensuring supply chain efficiency. In contrast, the Inventory Control Clerk manages inventory records, performs data entry, and maintains stock accuracy. While both roles involve inventory management, the Shortage Control Associate emphasizes shortage prevention, making it more specialized in supply chain continuity.

What are the key skills and qualifications needed to thrive as a shortage control associate, and why are they important?

To thrive as a Shortage Control Associate, you need strong analytical skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and loss prevention tools is typically required. Excellent communication, integrity, and problem-solving abilities are crucial soft skills for this role. These competencies help prevent inventory loss, ensure accurate stock levels, and support smooth retail operations.
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Shortage Control Associate jobs near you
Infographic showing various Shortage Control Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Retail Shortage Control

Workforce 1

Staten Island, NY

$17/hr

Part-time

Posted 8 days ago

Job description

The Staten Island Workforce1 Career Center is partnering with Burlington to find qualified candidates for Shortage Control Associates in Staten Island, New York. Burlington Stores is a leading national off-price retailer offering quality, brand-name merchandise at everyday low prices. Burlington is committed to delivering an exceptional shopping experience through great customer service, teamwork, and a welcoming store environment.


Join Burlington as a Part-Time Retail Shortage Control Associate and help create a safe, secure, and welcoming shopping experience for customers and associates. In this customer-facing role, you will support shortage reduction efforts through observation, customer engagement, and store safety awareness while maintaining a visible presence throughout the store. This position is ideal for individuals who are attentive, professional, and enjoy interacting with people in a retail environment.

This positions is located in Staten Island, New York.


  • Greet customers and maintain a visible presence throughout the store.
  • Help promote a safe and secure shopping environment.
  • Monitor store entrances, exits, and sales floor activity.
  • Identify and report safety or security concerns.
  • Support shortage reduction and loss prevention efforts.
  • Conduct associate package and bag checks.
  • Deliver friendly and professional customer service.
  • Follow company policies and operational procedures.

  • 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.

  • Ability to stand and walk for extended periods of time and to visually monitor store environment.

  • Ability to maintain confidentiality.

  • Ability to review, analyze and comprehend business trends.

  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting.

  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.

  • Excellent communication with customers and co-workers.

  • Excellent leadership skills that support fostering productive business relationships.

  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.


USD $17.00 - USD $17.00 /Hr.

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