ZipRecruiter

Log In

1

Shoppers Guide Jobs in Massachusetts (NOW HIRING)

Indochino Apparel US Inc

Style Guide

Dedham, MA

$16.50 - $20/hr

Deliver a seamless and memorable shopping experience by upholding the company's customer service ... Work closely with fellow Style Guides, Showroom Manager, and Team Leads to achieve showroom goals.

Indochino Apparel US Inc

Style Guide

Boston, MA

$16.50 - $20/hr

Deliver a seamless and memorable shopping experience by upholding the company's customer service ... Work closely with fellow Style Guides, Showroom Manager, and Team Leads to achieve showroom goals.

Indochino Apparel US Inc

Style Guide

Lynnfield, MA · On-site

$17 - $19/hr

Deliver a seamless and memorable shopping experience by upholding the company's customer service ... Work closely with fellow Style Guides, Showroom Manager, and Team Leads to achieve showroom goals.

Remark

Merchant Success Manager (Boston)

Boston, MA · On-site

... shopping trends to uncover opportunities for merchants to get more value from Remark. Translate complex data into clear, actionable recommendations that create "aha!" moments and guide smarter ...

next page

Showing results 1-20

All JobsShoppers Guide JobsShoppers Guide Jobs in Massachusetts

Shoppers Guide information

What are some common challenges faced by a shoppers guide and how can they be addressed?

A Shoppers Guide often faces challenges such as staying updated on rapidly changing product information, managing high customer expectations, and efficiently handling multiple customer inquiries at once. To address these challenges, it’s important to maintain strong organizational skills, regularly review product catalogs, and develop clear communication techniques. Collaborating closely with sales teams and attending product training sessions can also help Shoppers Guides provide accurate and helpful recommendations to customers.

What is a shoppers guide?

A Shoppers Guide is a publication or resource that provides information about products, services, and local businesses to help consumers make informed purchasing decisions. These guides often include reviews, price comparisons, advertisements, and tips for finding the best deals. They can be found in print or online and may focus on specific types of products, geographic regions, or shopping categories. Shoppers Guides are helpful for both consumers looking for recommendations and businesses seeking to reach local audiences.

What is the difference between Shoppers Guide vs Retail Associate?

AspectShoppers GuideRetail Associate
Required CredentialsNone or minimal; often includes customer service skillsHigh school diploma; customer service experience
Work EnvironmentRetail stores, shopping centers, mallsRetail stores, supermarkets, department stores
Employer & Industry UsageUsed by retail companies to guide shoppers and provide assistanceCommonly employed in retail to assist customers and manage sales
Search & Comparison IntentUnderstanding roles that assist shoppers, customer service positionsJobs involving direct customer interaction in retail settings

The main difference is that Shoppers Guide typically refers to a role focused on guiding and assisting customers within retail environments, often with minimal credentials. Retail Associates are frontline employees who handle sales, customer service, and store operations. Both roles are integral to retail, but Shoppers Guides emphasize customer guidance, while Retail Associates focus on sales and service delivery.

What are the key skills and qualifications needed to thrive as a shoppers guide?

To thrive as a Shoppers Guide, you need strong customer service skills, product knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile devices is typically required. Excellent communication, patience, and a friendly demeanor help build rapport and trust with customers. These abilities ensure a positive shopping experience, accurate information sharing, and increased customer satisfaction and loyalty.
What are popular job titles related to Shoppers Guide jobs in Massachusetts? For Shoppers Guide jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Shoppers Guide jobs in Massachusetts look for? The top searched job categories for Shoppers Guide jobs in Massachusetts are:
What cities in Massachusetts are hiring for Shoppers Guide jobs? Cities in Massachusetts with the most Shoppers Guide job openings:
Shoppers Guide jobs near you
Infographic showing various Shoppers Guide job openings in Massachusetts as of August 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 100% In-person job distribution.

Style Guide

Indochino Apparel US Inc

Dedham, MA

$16.50 - $20/hr

Full-time

Re-posted 16 days ago

Job description

RESPONSIBILITIES:

Sales Excellence

  • Drive individual sales performance by meeting or exceeding daily and weekly sales targets.
  • Provide expert advice on product fit, styling, and customization options to ensure customer satisfaction.
  • Manage customer appointments and walk-in consultations, delivering personalized and professional service.
  • Support showroom sales goals by contributing to team performance metrics, including conversion rates and average order value (AOV).
  • Build long-term customer relationships by maintaining detailed client profiles and conducting regular follow-ups.

Customer Experience

  • Deliver a seamless and memorable shopping experience by upholding the company’s customer service standards.
  • Assist customers in selecting and customizing garments to meet their specific needs and preferences.
  • Handle customer inquiries and resolve concerns with professionalism and a solution-oriented approach.
  • Provide in-the-moment support to ensure each customer’s needs are met promptly and effectively.
  • Educate customers about the brand, product offerings, and tailoring processes to enhance their understanding and engagement.

Fittings and Alterations

  • Conduct accurate fittings and pinning sessions to ensure garments meet customer expectations for fit and comfort.
  • Manage and complete customer appointments efficiently, ensuring all alterations and fittings are performed in a timely manner.
  • Collaborate with tailors to communicate customer requirements effectively.
  • Educate customers on the fitting process and set clear expectations for alterations and delivery timelines.
  • Maintain a high level of attention to detail during fittings to uphold the brand’s quality standards.

Operational Support

  • Ensure the showroom is clean, organized, and visually appealing, adhering to merchandising and display standards.
  • Assist with inventory management, including receiving, organizing, and restocking merchandise as needed.
  • Maintain accurate records of sales, alterations, and customer interactions.
  • Collaborate with team members to ensure smooth showroom operations and an exceptional customer journey.

Team Collaboration

  • Work closely with fellow Style Guides, Showroom Manager, and Team Leads to achieve showroom goals.
  • Participate in training sessions and team meetings to stay informed about new products, promotions, and company updates.
  • Share feedback and ideas with the team to improve showroom performance and customer satisfaction.
  • Support new team members by sharing knowledge and best practices.

Product Knowledge

  • Stay up-to-date on the latest product offerings, fit options, and tailoring techniques.
  • Act as a trusted resource for customers seeking advice on menswear trends and styling.
  • Ensure accurate communication of product details and customization options to customers.

REQUIREMENTS:

  • 1+ years of experience in retail or customer service, preferably in fashion or a customer-focused environment.
  • Strong interpersonal and communication skills with a passion for delivering exceptional customer service.
  • Enthusiasm for menswear, fashion, and styling.
  • Ability to work collaboratively in a team environment.
  • Proactive problem-solving skills and a solution-oriented mindset.
  • Strong attention to detail and organizational skills.
  • Flexibility to work evenings, weekends, and holidays based on showroom needs.
  • Proficiency in iOS and basic MS Office applications.

WHY WORK AT INDOCHINO:

  • Collaborative Environment: Join a supportive team where your contributions are valued.
  • Professional Growth: Develop your skills in a dynamic retail environment with opportunities for advancement.
  • Customer Focused: Be part of a company that prioritizes exceptional service and empowers its team to deliver memorable experiences.
  • Innovative Brand: Represent a leader in custom menswear, offering cutting-edge products and services.

Compensation Range: $16.50-$20