Shopify Solution Engineer Jobs in Coraopolis, PA

JOB SUMMARY:
The IT Product Owner III will function as the key liaison between business, technology, and technical vendors. This role will be responsible for communicating across teams to understand ATC needs and opportunities for efficiency, growth, and competitive advantage. The IT Product Owner III will propose solutions and drive them through to successful implementation.
PRIMARY RESPONSIBILITIES:
Collaboration
• Drives discussions to understand business problems and workable solutions.
• Creates and contributes to a safe working and sharing environment that encourages team member participation.
• Listens, learns, and integrates multiple perspectives into solutions.
• Articulates understanding of various perspectives and obtains buy-in for completions of project plans.
• Mentors other IT Product Owners and IT team members.
Change Management
• Fosters and supports an environment of continuous improvement.
• Understands multiple perspectives and reactions when it comes to change, and works to alleviate and diffuse concerns in an effort to gain buy-in and adoption of change.
• Visualizes big picture drivers, the mission of ATC and how technology will get us there.
• Breaks changes into smaller increments, when possible, for ease of adoption.
• Communicates the impact of changes and benefits as early and often as possible.
• Leads implementations and drives change.
Functional Analysis
• Breaks down business problems into needs and desires.
• Possesses and/or develops functional knowledge and expertise of assigned business verticals.
• Synthesizes business problems with technological opportunities for solutioning.
• Integrates best practice processes wherever possible and where not, clearly identifies why ATC requires a custom process and clear differentiation or efficiency from it.
• Reviews and troubleshoots business tickets to understand business needs and prioritizes corrections and enhancements.
• Conducts product reviews and builds/buys/remediates analysis as needed.
• Creates ROI analysis and solution write ups for budgeting and steering committee analysis.
Project Management
• Where appropriate, breaks work down and manages time in appropriate project management tools.
• Keeps the project team informed and on track to project deliverables.
• Provides executive level summary communication of status as required.
o Understands the value of the project deliverables and adjusts scope, timeline and budget as needed with steering committee approval, in order to maintain delivery of highest business value.
• Develops roadmaps and plans against the IT strategy.
Agile Development
• Collaborates with business and chief product owner as surrogates in the agile process.
• Breaks down epics and features into stories with product team, architects, and lead developers.
o Refines stories with scrum and Kanban teams to ensure understanding of value being delivered and clear acceptance criteria.
o Reviews QA testing plan to ensure complete for each story and to determine which will go into general regression where appropriate.
• Reviews all stories, provides the team with feedback, and accepts them as they are completed.
• Reviews completed work with the business, trains users, obtains feedback for further enhancement or bug fixing.
Vendor Management
• Works with vendors in providing insight into ATC and how the vendor's products may best deliver business value.
o Reviews vendor contracts to ensure company needs will be met.
o Manages vendor engagements working with business and vendor teams to ensure project success.
o Works with vendor QA and UAT teams to ensure work has been completed as agreed upon.
Data & Technology
• Ability to stay up to date with current trends and products available that may add value to ATC.
• Understands how digital first companies leverage data and what ATC will need to do to stay competitive.
• Looks for and proposes opportunities for ATC where technology or data can be used in novel ways to competitively differentiate or accelerate ATC growth, market share and/or margins.
ESSENTIAL QUALIFICATIONS:
• Bachelor's Degree in Information Technology, or related field
• 5+ years of experience in at least one functional area and three or more core technologies:
o Manufacturing / WHMS / Forecast / Planning ERP (Oracle Fusion preferred)
o Finance System / Procurement (Oracle Fusion preferred)
o RPA (UI Path preferred)
o BPA (MS PowerApps preferred)
o Cloud data warehousing and analytics (Azure / Synapse preferred)
o CRM (SF.com preferred)
o PLM (Centric preferred)
o HRMS (UltiPro or Oracle preferred)
o DTC (Google Analytics, Amazon, Shopify, etc.)
o CLM (DocuSign preferred)
PHYSICAL DEMANDS:
• Ability to withstand prolonged periods sitting at a desk
• Frequent use of upper extremities to perform keyboard functions and work on a computer
• Ability to occasionally stand/walk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.