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Shopify In Jobs (NOW HIRING)

Hadley Designs

Shopify Operations Manager

That's where you come in. About Hadley Designs Hadley Designs is a family-founded, female-led brand ... Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager This ...

Genpact

Shopify Architect/Lead Developer

Boston, MA · On-site +1

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

Wegacha

We are looking for an experienced Shopify Developer who can translate designs into a fully ... You are fluent in English and can effectively explain your thought processes and perspectives ...

Genpact

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

Genpact

Shopify Architect/Lead Developer

New York, NY · On-site

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

Gardens Alive!

Shopify Website Manager

Tipp City, OH · On-site

Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and develop innovative ideas ...

Genpact

Shopify Architect/Lead Developer

Boston, MA · On-site

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

Genpact

Shopify Architect/Lead Developer

Atlanta, GA · On-site

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

Genpact

Shopify Architect/Lead Developer

Boston, MA · On-site

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

Genpact

Shopify Architect/Lead Developer

Manhattan, NY · On-site

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

Genpact

Shopify Architect/Lead Developer

Boston, MA

If you are not in these time zones, you will be required to work EST hours. What You'll Do and The Impact You'll Make: * Technical Leadership * Lead the architecture and implementation of Shopify ...

StoreOcean

Shopify Expert (Remote)

Seattle, WA · Remote

StoreOcean was founded by @jakeyeaton in 2018 with the vision for a one-stop for all your technical eCommerce needs. We offer technology services which include: Small Shopify Tasks, Programming ...

Grinteq

Shopify Developer

Manhattan, NY · On-site

$40/hr

Creating dedicated functionalities in JS that meet the business needs of customers. * Delivering ... Shopify. * Experience with GraphQL. * 6 months of hands-on experience in a project with Hydrogen.

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Shopify In information

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How much do shopify in jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for shopify in in the United States is $29.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Shopify In vs Shopify Developer?

AspectShopify InShopify Developer
Required CredentialsBasic Shopify knowledge, e-commerce familiarityProficiency in Liquid, HTML, CSS, JavaScript, and app integrations
Work EnvironmentRetail stores, online stores, e-commerce teamsWeb development agencies, freelance projects, e-commerce companies
Employer & Industry UsageRetailers, small to medium-sized businessesTech firms, agencies, freelance clients
Common Search & ComparisonYesYes

Shopify In roles typically focus on managing and optimizing Shopify stores with basic platform knowledge, often within retail environments. Shopify Developers, however, require technical skills to customize and develop store functionalities. While both roles work within the e-commerce industry, their skill sets and responsibilities differ significantly.

More about Shopify In jobs
What cities are hiring for Shopify In jobs? Cities with the most Shopify In job openings:
What states have the most Shopify In jobs? States with the most job openings for Shopify In jobs include:
What job categories do people searching Shopify In jobs look for? The top searched job categories for Shopify In jobs are:
Shopify In jobs near you
Infographic showing various Shopify In job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $62,275 per year, or $29.9 per hour.
Shopify Operations Manager

Shopify Operations Manager

Hadley Designs

Remote

Full-time

Re-posted 8 days ago

Job description

Ready to build something that truly matters?
Every parent wants clarity, confidence, and connection when it comes to their child's learning. They want to feel proud of the choices they make and trust the tools they bring into their home. At Hadley Designs, we make that possible by creating products that turn everyday moments into meaningful learning experiences.
But none of that works without a seamless, trustworthy customer experience. A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the customer.
That's where you come in.
About Hadley Designs
Hadley Designs is a family-founded, female-led brand redefining early education through creativity, beauty, and connection.
We believe learning should be fun and engaging. We don't just sell products, we shape futures. Our mission is to create screen-free, hands-on learning tools that build confidence, spark curiosity, and bring families closer together.
Every product we design is rooted in purpose. Beautiful design creates better learning, and every detail matters. From the first click to the moment a child lights up with understanding, we are committed to delivering an experience families can trust.
About the Role
DTC Operations Manager
Also known as: Shopify Operations Manager Ecommerce Operations Lead Customer Experience Operations Manager
This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.
Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.
Your Core Focus
  • Take full ownership of Shopify store operations and customer experience
  • Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging
  • Standardize shipping, split shipment, and pre-order communication across all touchpoints
  • Build and document SOPs for all operational workflows
  • Implement systems and automations that reduce manual work and customer confusion

What You'll Do
Customer Experience Management (Daily)
  • Respond to customer inquiries via Shopify inbox and social channels
  • Process refunds, reships, cancellations, and order updates
  • Triage and resolve support tickets based on urgency
  • Identify patterns in customer feedback and recommend improvements
  • Ensure all communication is clear, accurate, and aligned with current messaging

Order Operations and Fulfillment (Daily)
  • Monitor order flow across Shopify, Base, and Amazon MCF
  • Resolve failed orders, inventory issues, and discrepancies
  • Coordinate with fulfillment teams to ensure timely delivery
  • Manage split shipments, pre-orders, and out-of-stock scenarios
  • Track and resolve missing or delayed packages

Store Integrity and Accuracy (Weekly)
  • Audit the website for broken links, incorrect pricing, and outdated promotions
  • Ensure consistency across product pages, landing pages, and collections
  • Validate all messaging related to shipping and pre-orders
  • Support promotion setup and ensure backend accuracy

Systems, SOPs, and Automation (Weekly)
  • Build and maintain SOPs for recurring workflows
  • Identify inefficiencies and implement automation using tools like Shopify Flow
  • Optimize customer service platforms such as Gorgias
  • Improve post-purchase experience and operational workflows
  • Support system cleanup and tool evaluation

Growth Operations and Reporting (Weekly)
  • Deliver weekly Shopify performance reports
  • Track key metrics such as CAC, LTV, and funnel performance
  • Identify trends, anomalies, and risks early
  • Ensure data accuracy for decision-making

Compliance and Risk Management (Weekly)
  • Maintain compliance across ADA, privacy policies, and tracking regulations
  • Review product pages and campaigns for compliance risks
  • Ensure all required tools and disclosures are functioning properly
  • Stay updated on platform policies and changes

AI and Automation Ownership (Ongoing)
  • Identify repetitive tasks and convert them into automated workflows
  • Use AI tools to improve efficiency in customer service and operations
  • Build prompt libraries and scalable systems
  • Continuously reduce manual workload while maintaining accuracy

How Success Is Measured
  • Reduction in support ticket rate per 1000 orders
  • Reduction in reshipment rate per 1000 orders
  • Zero compliance issues
  • At least one new AI automation implemented per week
  • Zero reported issues with broken links, incorrect promotions, or inaccurate information

Success looks like a store that runs without chaos. Orders flow cleanly. Customers feel confident. Problems are solved before they scale.
Requirements
Who You Are
You are a systems-driven operator who takes pride in getting the details right.
You think like an owner. You move quickly, solve problems independently, and take full responsibility for outcomes. You don't wait for direction. You create clarity where others see complexity.
  • You have 2 to 5 years of experience managing Shopify store operations
  • You are highly detail-oriented and catch inconsistencies others miss
  • You are a strong written communicator who can simplify complex information
  • You have hands-on experience with order management, fulfillment, and customer service
  • You understand Shopify apps, backend systems, and troubleshooting workflows
  • You build systems, not just solutions
  • You thrive in a fast-moving, high-growth environment
  • You are comfortable working cross-functionally while maintaining ownership

You believe in excellence over easy. You take initiative. You close loops. You care deeply about doing things the right way.
Benefits
Why You'll Love Working Here
At Hadley Designs, your work directly impacts families around the world.
You are not just managing operations. You are helping create a seamless experience that allows parents to feel confident, supported, and proud of their choices.
You will enjoy:
  • A remote-first environment that gives you flexibility and autonomy
  • The ability to manage your schedule with trust and accountability
  • Direct access to leadership and meaningful collaboration across teams
  • Opportunities to build systems, implement ideas, and drive real impact
  • Access to training, tools, and continuous learning
  • A decade-strong, family-founded brand with a clear mission and vision
  • Free access to products that are changing how children learn

Hadley Designs is a remote-first company built on trust, creativity, and autonomy. We're a small but mighty team that believes in balancing excellence with flexibility.
Apply Today
Apply today and help us make learning fun, engaging, and screen-free for families everywhere.

Apply