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Shopify Engineer Jobs in California (NOW HIRING)

Technical Support Engineer

San Francisco, CA · On-site

$39.21 - $44.13/hr

... Shopify), and sharing actionable insights across Product, Engineering, and Sales teams. You'll also ... play a key role in creating and maintaining technical documentation and knowledge bases, ensuring ...

Web Developer (Webflow & Shopify) ForgeWerks | Place Employment Type: Contractor/ Contractor to Full Time Role Overview: We are seeking a talented and versatile Web Developer with specialized ...

New

Shopify app, storefront widget, AI extraction pipeline, internal tooling * Harden a live Shopify ... We can scale customers without bespoke engineering per store Required Qualifications Include: * You ...

Sr. AI Engineer

Santa Monica, CA · On-site

$175K - $350K/yr

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B ... Everyone here builds and code is core to what we do - engineers, product, leadership. We use our ...

Sr. Product Engineer

Santa Monica, CA · On-site

$175K - $350K/yr

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B ... Everyone here builds and code is core to what we do - engineers, product, leadership. We use our ...

Sr. Software Engineer

Santa Monica, CA · On-site

$175K - $350K/yr

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B ... Everyone here builds and code is core to what we do - engineers, product, leadership. We use our ...

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B ... Everyone here builds and code is core to what we do - engineers, product, leadership. We use our ...

Our stack includes Shopify, custom Shopify apps, Boomi, Azure Cloud, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third party and internally created software. The Web Developer will ...

Sr. Full Stack Engineer

Santa Monica, CA · On-site

$175K - $350K/yr

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B ... Everyone here builds and code is core to what we do - engineers, product, leadership. We use our ...

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Shopify Engineer information

What cities in California are hiring for Shopify Engineer jobs? Cities in California with the most Shopify Engineer job openings:
Technical Support Engineer

Technical Support Engineer

Cypress HCM

San Francisco, CA • On-site

$39.21 - $44.13/hr

Full-time

Re-posted 17 days ago


Job description


Technical Support Engineer
Description:
  • We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers, troubleshooting issues, assisting with integrations (particularly with Shopify), and sharing actionable insights across Product, Engineering, and Sales teams. You’ll also play a key role in creating and maintaining technical documentation and knowledge bases, ensuring both internal and external partners have up-to-date, accurate support.
  • The ideal candidate demonstrates strong problem-solving and technical proficiency, shows curiosity to learn, and excels in customer-facing interactions and cross-functional collaboration. Experience in ad tech and/or ecommerce is highly advantageous
Duties:
  • Serve as the primary point of contact for customers and partners seeking support with API integrations, especially related to ecommerce platforms like Shopify and/or Ad Tech partners like Mobile Measurement Partners
  • Troubleshoot and resolve a range of technical issues, including server-side API errors, client-side browser scripts, data discrepancies, and connectivity problems, to ensure high customer satisfaction.
  • Provide continuous proactive and reactive support through a scaled ticketing system, while ensuring a high level of satisfaction and ensuring low total resolution time
  • Work cross-functionally with Product, Engineering, and Sales teams to share customer feedback, product insights, and identify opportunities for product improvement.
  • Analyze support trends and communicate recurring issues or feature requests to internal teams.
  • Author and update knowledge base articles, user guides, and technical documentation for both internal and external stakeholders.
  • Lead and participate in training sessions for new product releases or feature updates.
  • Collaborate with engineering on troubleshooting complex issues, reproducing bugs, and testing solutions.
  • Become a product expert on ad solutions and ecommerce integrations, while staying up-to-date on best practices and new product capabilities.
Requirements:
  • Bachelor’s degree in Computer Science, Information Technology, or related technical field, or equivalent practical experience.
  • Strong communication skills with the ability to translate complex technical concepts into clear, user-friendly language.
  • 3+ years experience in a technical support, solutions engineering, or similar customer-facing technical role.
  • Hands-on experience supporting RESTful APIs; capable of debugging and analyzing API payloads, logs, and HTTP request/response cycles
  • Hands-on experience working with SQL and databases
  • Proficient in a modern programming language like JavaScript, Python etc.
  • Experience with ecommerce integrations (especially Shopify) and ecommerce flows/pain points, or with ad tech measurement (tags/pixels, server-side Conversions APIs, MMPs); having both is ideal.
  • Familiarity with ad tech concepts, digital advertising platforms, or commerce ecosystems highly desirable.
  • Proven track record contributing to technical documentation and knowledge base resources.
  • Self-starter mentality with a passion for helping others, problem-solving, and continuous learning.
  • Comfortable working with a distributed team and collaborating across multiple time zones.
Compensation:
  • $39.21 – 44.13/hr W—2
Req ID:
  • 36558625

Cypress HCM logo

About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

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