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Shoes Sales Associate information

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How much do shoes sales associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for shoes sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What does a shoes sales associate do?

A Shoes Sales Associate assists customers in selecting the right footwear by providing product information, recommending styles, and ensuring an excellent shopping experience. They maintain the sales floor by organizing displays, restocking inventory, and keeping the area clean. Additionally, they help process transactions at the register, handle returns or exchanges, and may assist with fitting shoes to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a shoes sales associate, and why are they important?

To thrive as a Shoes Sales Associate, you need strong customer service skills, a good understanding of footwear products, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is typically required. Excellent communication, active listening, and a friendly attitude help build rapport with customers and improve sales. These skills and qualities are vital for delivering a positive shopping experience and achieving sales targets in a retail environment.

What are some common challenges shoes sales associates face and how can they overcome them?

Shoes Sales Associates often encounter challenges like meeting sales targets during slow periods, handling a variety of customer preferences, and keeping up with inventory changes. To overcome these, it's helpful to build strong product knowledge, actively engage with customers to understand their needs, and stay organized on the sales floor. Collaborating with team members and seeking feedback from supervisors can also help in developing effective sales techniques and improving customer service.

What is the difference between Shoes Sales Associate vs Footwear Sales Associate?

AspectShoes Sales AssociateFootwear Sales Associate
Required CredentialsHigh school diploma; sales experienceHigh school diploma; sales experience
Work EnvironmentRetail stores, mallsRetail stores, malls
Industry UsageSpecialized in shoesBroader footwear category including shoes, boots, sneakers
Search & Comparison IntentSpecific to shoesBroader footwear options

While both roles involve selling footwear, a Shoes Sales Associate typically focuses solely on shoes, whereas a Footwear Sales Associate may handle a wider range of footwear types. The skills and credentials are similar, but the scope of products differs, influencing the customer base and sales approach.

What cities are hiring for Shoes Sales Associate jobs?

Cities with the most Shoes Sales Associate job openings:

Who are the top companies hiring for Shoes Sales Associate jobs?

The top employers for Shoes Sales Associate jobs are:

What states have the most Shoes Sales Associate jobs?

States with the most job openings for Shoes Sales Associate jobs include:

What are popular job titles related to Shoes Sales Associate jobs?

For Shoes Sales Associate jobs, the most frequently searched job titles are:

Shoes Sales Associate jobs near you
Infographic showing various Shoes Sales Associate job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.

Sr. Sales Associate - 34109

Knoxville, TN • On-site

Rack Room Shoes, Inc.
Retail • 1 - 5K employees
Learn more about Rack Room Shoes, Inc.external

$10.10 - $13.12/hr

Part-time

Re-posted 13 days ago

Rack Room Shoes rating

5.4

Company rating: 5.4 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

Job description

Job Description Summary
Primary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup orders. Maintain and adhere to all company and Store Operations policies and procedures.
Duties and Responsibility
  • Create an excellent shopping experience for our customers through awareness and company service standards.
    Positive attitude, willingness to serve and well informed.
    Sales and assistance
    Promotion of company rewards program and others business initiatives.
  • Maintain awareness of all current sales promotions.
  • Maintain merchandise presentation.
    Ensure stock is well arranged and merchandised properly.
    Maintain cleanliness and organization of all areas within the store.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.
  • Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
  • When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.
  • SR Sales Associates will have additional POS/Back Office responsibilities that include refunds/exchanges, processing S2H and Customer Pickup.

Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Benefits Information: https://rackroomshoes.hrbenefits.net/
Pay Rate: $10.10 - $13.12 Hourly
Company Description:
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

What Rack Room Shoes employees say

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About Rack Room Shoes

Sourced by ZipRecruiter

Rack Room Shoes is an established retail industry entity that operates within the specialty footwear segment. Headquartered in Charlotte, NC, US, the company offers an extensive variety of shoes for men, women, and children. Founded in 1920, Rack Room Shoes has expanded its inventory to include comfort, dress, casual, and athletic shoes from well-known brands. The company's initial vision centered on offering top-quality products and excellent value, a mission it has successfully upheld, thus contributing to its robust standing in the sector. Besides its reputation for affordability, Rack Room Shoes is also known for its 'Buy One Get One 50% Off' sale, a long-time hallmark of the brand.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Salisbury, NC, US

Year founded

1920

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