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Shelter Security Jobs (NOW HIRING)

Volunteers of America

Monitor II

Costa Mesa, CA · On-site

$19.92 - $20.97/hr

Provide ongoing safety leadership. * shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and ...

Volunteers of America

Monitor II Swing Shift

Costa Mesa, CA · On-site

$19.92 - $20.97/hr

Provide ongoing safety leadership. * shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and ...

Volunteers of America

Monitor Swing Shift

Chatsworth, CA · On-site

$17.25 - $18.50/hr

Shelter Security * Shelter Entrance Monitoring: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize ...

Volunteers of America

Monitor Swing Shift

Los Angeles, CA · On-site

$19.02 - $20.02/hr

Shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize ...

Volunteers of America

Monitor II Swing Shift

Costa Mesa, CA · On-site

$19.92 - $20.97/hr

Provide ongoing safety leadership. * shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and ...

Volunteers of America Los Angeles

Monitor II

Costa Mesa, CA · On-site

$19.92 - $20.97/hr

Provide ongoing safety leadership. * shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and ...

Volunteers of America

Monitor As Needed

Los Angeles, CA

$19.02 - $20.02/hr

Shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize ...

Volunteers of America

Monitor Swing Shift

Garden Grove, CA · On-site

$19.02 - $20.02/hr

Shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize ...

Volunteers of America

Monitor Swing Shift

Los Angeles, CA · On-site

$19.02 - $20.02/hr

Shelter Security * SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize ...

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How much do shelter security jobs pay per year?

As of Aug 23, 2026, the average yearly pay for shelter security in the United States is $43,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $47,500.00 per year, depending on experience, location, and employer.

What is a shelter security?

A Shelter Security job involves maintaining a safe and secure environment within a shelter facility. Responsibilities typically include monitoring access points, ensuring the safety of residents and staff, de-escalating conflicts, and enforcing shelter rules. Security personnel may also conduct patrols, respond to emergencies, and work closely with law enforcement or social service teams. Strong communication and conflict resolution skills are essential for handling sensitive situations.

What does a shelter security do?

A Shelter Security professional is responsible for monitoring entrances and common areas, conducting security patrols, and responding to incidents or emergencies within the shelter. They ensure the safety of residents and staff by enforcing rules, managing visitor access, and de-escalating conflicts as needed. Shelter Security team members often work closely with social workers and management to support a respectful and secure environment. Additionally, they are expected to maintain accurate incident logs and participate in regular safety training. This role is vital to fostering a calm and welcoming atmosphere where everyone feels safe.

What are the key skills and qualifications needed to thrive in the shelter security position?

To thrive as a Shelter Security professional, you need a solid understanding of safety protocols, incident response, and conflict de-escalation, often supported by a high school diploma or equivalent and relevant security certifications. Familiarity with surveillance equipment, incident reporting software, and access control systems is typically required. Strong interpersonal skills, empathy, and the ability to remain calm under pressure help set candidates apart. These abilities are crucial for ensuring a safe environment for both residents and staff while effectively managing delicate or urgent situations.

Is working at a shelter a good job?

Shelter security jobs involve monitoring and protecting shelter facilities, often requiring good communication and observation skills. The work can be physically demanding and may involve shift work, but it provides opportunities to support vulnerable populations and gain experience in security or social services.
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Shelter Security jobs near you
Infographic showing various Shelter Security job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,963 per year, or $21.1 per hour.

Monitor II

Volunteers of America

Costa Mesa, CA • On-site

$19.92 - $20.97/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

362nd of 781 rated non-profit organizations

Job description

About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans� services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $19.92 - $20.97 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor II will provide security of the program premises, and safety for program clients, visitors and employees. The Monitor II shall mentor junior Monitor staff, and provide ongoing safety oversight. The Monitor II performs Monitor duties on behalf of program clients/participants, as well as mentoring and assisting the training of Monitors. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
  • Train Monitors in program operations, safety, and security expectations and procedures.
  • Provide ongoing safety leadership.
  • shelter Security
    • SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.
    • BAG & PERSON SCREENING: Monitors search all participants� person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.
    • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.
  • SHELTER SAFETY:
    • While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.
    • Know location of fire exits, be prepared to assist participants in case of any emergency.
    • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.
    • Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.
  • ASSET PROTECTION:
    • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter's assets. Report all suspicious events to direct supervisor.
    • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
  • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected � Put clients�/participants� needs first.
  • CLIENT/PARTICIPANT SUPPORT:
    • Answer telephones and take messages for clients and staff, monitor doors and greet visitors.
    • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational
    • Assist shelter staff during provision of services to clients/participants, including set-up for classes, meetings, meals, recreation, and other shelter events.
    • DRIVING TASKS (for licensed Monitors)
      • Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities
        • Assists passengers in securing wheelchairs, car seats and other mobility devices
        • Ensures safety of passengers, operates vehicle in safe manner at all times
      • Maintains trip records as well as mileage and gasoline usage records
      • Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs
  • Inputs required data to computer systems and logs
  • Other duties that may arise to support program goals.

ESSENTIAL ABILITY ACKNOWLEDGEMENT
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
ESSENTIAL DUTIES:
  • Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
  • TRAIN, SUPERVISE AND SCHEDULE MONITORS
    • Safety training
    • Safety oversight
  • SHELTER SECURITY.
    • Monitor Shelter entrance
    • Screen bags and persons entering shelter
    • Patrol premises as scheduled
  • SHELTER SAFETY
    • Monitor Clients; conduct room checks; report violations of rules
    • While patrolling continuously observe for safe operations/conditions, report safety concerns
  • ASSET PROTECTION
    • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons
  • CLIENT/PARTICIPANT SUPPORT, Including Driving if licensed
  • Other duties as required and may be subject to change
  • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES.

MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:
  • Within 30 days of hire, must successfully complete VOALA safety training.

EXPERIENCE:
  • One year in the general security field, and/or social services / human services, and/or customer service experience.
  • One year of proven college coursework, or completion of Careers for a Cause (C4C) or other homeless training course with a certificate can substitute for the experience requirement.

PREFERRED QUALIFICATIONS:
  • High School Diploma or GED
  • Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws.
  • Experience in a group residential setting is preferred.
  • Experience serving the homeless is preferred.
  • Related experience in a mental health or substance abuse treatment setting, or other group residential program.
  • Database familiarity
  • Clean driving record to be insurable by VOALA insurance

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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