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Shellpoint Mortgage Jobs in Greenville, SC (NOW HIRING)

... of Newrez/Shellpoint Mortgage Servicing. Through analysis and review by the Sr Litigation Case Manager, litigation-related accounts will be monitored, and support given to outside counsel to ...

Shellpoint Mortgage information

See Greenville, SC salary details

$255.1K

$351.9K

How much do shellpoint mortgage jobs pay per year?

As of Sep 14, 2026, the average yearly pay for shellpoint mortgage in Greenville, SC is $345,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $351,900.00 and $351,900.00 per year, depending on experience, location, and employer.

What does a Shellpoint Mortgage professional do?

A Shellpoint Mortgage professional typically works in roles related to the servicing and management of residential mortgage loans. Their responsibilities may include processing loan applications, managing customer accounts, handling payments, assisting borrowers with questions, and ensuring compliance with lending regulations. They may also work in customer service, collections, loss mitigation, or underwriting, depending on the specific job title. Their goal is to help homeowners manage their mortgages efficiently while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a mortgage loan officer at Shellpoint Mortgage?

To thrive as a Mortgage Loan Officer at Shellpoint Mortgage, you need a solid understanding of mortgage products, lending regulations, financial analysis, and typically a bachelor's degree in finance or a related field. Familiarity with loan origination systems (LOS), customer relationship management (CRM) software, and relevant certifications such as NMLS licensure are usually required. Strong interpersonal skills, attention to detail, and effective communication make a candidate stand out in this client-facing role. These skills are essential for building trust with clients, ensuring compliance, and facilitating smooth mortgage transactions.

What are some common challenges faced by mortgage loan officers at Shellpoint Mortgage, and how can they be overcome?

Mortgage loan officers at Shellpoint Mortgage often face challenges such as managing a high volume of loan applications, staying updated on changing lending regulations, and ensuring clear communication between borrowers, underwriters, and other stakeholders. Overcoming these challenges typically involves strong organizational skills, proactive communication, and ongoing training to stay current with industry guidelines. Additionally, collaborating closely with teammates and leveraging technology platforms provided by Shellpoint can help streamline the loan process and improve customer satisfaction.

What is the difference between Shellpoint Mortgage vs Loan Processor?

AspectShellpoint MortgageLoan Processor
Primary RoleManages mortgage loan applications, underwriting, and client communicationReviews and verifies loan documents, prepares files for approval
Required CredentialsMortgage licensing, knowledge of lending regulationsLoan processing certifications, familiarity with mortgage software
Work EnvironmentOffice-based, financial services industryOffice-based, financial services industry
Employer & Industry UsageMortgage lenders, banks, financial institutionsMortgage companies, banks, lending institutions

Shellpoint Mortgage and Loan Processors both operate within the mortgage industry, but Shellpoint Mortgage focuses on managing entire loan processes and client interactions, while Loan Processors handle the verification and preparation of loan documents. Both roles require mortgage-related credentials and work in similar environments, often within the same organizations.

What are popular job titles related to Shellpoint Mortgage jobs in Greenville, SC?

For Shellpoint Mortgage jobs in Greenville, SC, the most frequently searched job titles are:

What job categories do people searching Shellpoint Mortgage jobs in Greenville, SC look for?

The top searched job categories for Shellpoint Mortgage jobs in Greenville, SC are:

Infographic showing various Shellpoint Mortgage job openings in Greenville, SC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $345,912 per year, or $166.3 per hour.

Senior Litigation Case Manager

Greenville, SC • On-site

Newrez LLC
Finance and Insurance • 5 - 10K employees

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago


Newrez rating

6.3

Company rating: 6.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Sr Litigation Case Manager will exercise discretion and independent judgment to provide support to the Legal Department with litigation related matters associated with accounts serviced by Newrez. The Sr Litigation Case Manager will provide litigation support to the Legal Department by appearing at in-person and telephonic court appearances and depositions as it relates to the records custodial and servicing processes of Newrez/Shellpoint Mortgage Servicing. Through analysis and review by the Sr Litigation Case Manager, litigation-related accounts will be monitored, and support given to outside counsel to efficiently manage the litigation and ensure maximum recovery through the court system. Travel will be required
Principal Duties
  • Independently manage a portfolio of 150 litigated cases within the litigation inventory as assigned by management, requiring minimal oversight by in-house counsel.
  • Independently develops and executes strategy with clients and outside counsel address litigation matters.
  • Support the Legal Department by appearing in-person and telephonically as a records custodian and fact witness at trials, depositions, mediations, etc. to explain servicing processes under oath as needed. Travel for appearance in person for trials that do not allow the witness to appear telephonically will be required. Appear as a representative of the company to speak to the company's policies and procedures, and interpretation of their application to the facts of a specific case.
  • Ability to read, review, and interpret mortgage loan documents for the purpose of appearing as a fact witness on litigated matters.
  • Settle litigation cases and complaints with discretion and independent judgment utilizing approved settlement authority by clients or internal management.
  • Independently process all requests by assigned attorneys (by e-mail or telephone) for settlement authority, check requests, etc. to bring a suit to resolution.
  • Coordinate efforts directly with the firms for efficient and effective responses to all requests for discovery to include admissions, interrogatories, and production of documents.
  • Prepare and maintain various spreadsheets and reports, including client reports. Does not require in-house counsel review prior to sending.
  • Research pertinent points of law that affect the recovery efforts.
  • Provide information support to the legal recovery efforts.
  • Identify and escalate to Supervisor any issues that cause liability or are above authority level.
  • Identify and escalate to Supervisor any trends that could become problematic in future suits.
  • Receive and process all correspondence received on accounts placed with assigned attorneys.
  • Ensure that all actions, discovery, and witness requirements and obligations are tracked through Legal Tracker, Servicing Director, or other tracking database.
  • Monitor time and legal fees in relation to outsourced projects and legal matters.
  • Prepare expense reimbursements and perform clerical tasks, as needed.
  • Prepare and maintain various spreadsheets and reports, including client reports for in-house counsel or other parties as required.
  • Attend and direct client or executive meetings and document discussions.
  • Work with management and other team members to ensure all appearances are covered as needed.
  • Assist on any special projects assigned by management.
  • Accept special tasks as necessary and assume responsibility for successfully achieving objectives.
  • Performs additional projects and duties as assigned by supervisor.

Education and Experience Requirements
  • Bachelor's degree or Paralegal Certification required.
  • 5-7 years' work-related experience
  • Substantial litigation paralegal or mortgage company experience preferred.
  • Experience in the legal field with law firm desired.
  • 3+ years' experience with legal case management and spend software such as Legal Tracker.
  • Knowledge of general corporate law principles and structure, and the essentials of basic contract law.
  • Knowledge of real estate contracts and transactions, including mortgage and foreclosure law.
  • Position may require ability to travel 10-25%.

Knowledge, Skill, and Ability Requirements
  • Must have strong communication skills; strong analytical skills; and strong organizational skills with attention to detail.
  • Must meet individual and team case management goals.
  • Must be effective in multi-tasking and be goal oriented.
  • Must be able to work on a team or independently with minimal supervision.
  • Must have a valid driver's license.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and manage time effectively.
  • Ability to take direction from other Teammates to provide accurate testimony.
  • Ability to work effectively remotely and while traveling.

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave
  • Pet insurance
  • Adoption Assistance
  • Tuition reimbursement
  • Employee Loan Program
  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:
  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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