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Sheetz Customer Service Jobs (NOW HIRING)

Sheetz, Inc

Customer Service Representative I

Claysburg, PA · On-site

$19.46 - $32.41/hr

One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance ... OVERVIEW Provide excellent customer service while serving as a first line de-escalation point to ...

Sheetz

Store Team Member - Overnight

Lewisburg, PA · On-site

$12.25 - $16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Overnight

Weirton, WV · On-site

$13.50 - $17.50/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Part Time - Evening

Lewisburg, PA · On-site

$12.25 - $16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Part Time - Overnight

Lewisburg, PA · On-site

$12.25 - $16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Part Time - Evening

Weirton, WV · On-site

$13.50 - $17.50/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Part Time - Mornings

Weirton, WV · On-site

$13.50 - $17.50/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Evenings

Weirton, WV · On-site

$13.50 - $17.50/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Part Time - Days

Lewisburg, PA · On-site

$12.25 - $16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Days

Lewisburg, PA

$12.25 - $16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Evenings

Lewisburg, PA · On-site

$12.25 - $16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Part Time - Overnight

Weirton, WV · On-site

$13.50 - $17.50/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - Part Time - Overnight

Lebanon, PA · On-site

$13.50 - $17.75/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - #123

Gibsonia, PA

$17/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - #311

Akron, OH · On-site

$16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Multi-Store Supervisor - Overnight

Lebanon, PA · On-site

Foster a positive and engaging store culture by embodying Sheetz Performance Standards. * Deliver outstanding customer service with a total customer-focused approach. * Ensure a safe and compliant ...

Sheetz

Store Supervisor - Evening

Lewisburg, PA · On-site

Welcome customers to our stores with greetings and top-tier customer service * Make magic happen by ... Sheetz is committed to considering all applicants regardless of disability who can perform all ...

Sheetz

Store Team Member - #913

Fletcher, NC

$16.50/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - #393

Twinsburg, OH

$16/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

Sheetz

Store Team Member - #913

Fletcher, NC · On-site

$16.50/hr

... customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to ...

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Sheetz Customer Service information

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How much do sheetz customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for sheetz customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sheetz Customer Service employee, and why are they important?

To thrive as a Sheetz Customer Service employee, you need strong interpersonal skills, basic math, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and food safety protocols is typically required. Outstanding communication, teamwork, and adaptability help employees provide exceptional service in a fast-paced environment. These skills ensure efficient operations, satisfied customers, and a positive work atmosphere.

What are some typical challenges Sheetz Customer Service team members face during busy shifts, and how can they manage them effectively?

Sheetz Customer Service team members often encounter high customer volumes, especially during peak hours or late-night shifts. Managing multiple tasks simultaneously—such as operating the register, preparing food orders, and maintaining store cleanliness—can be challenging. Effective time management, clear communication with coworkers, and staying organized are key to handling these pressures. Additionally, remaining calm and courteous with customers, even during stressful situations, helps maintain a positive work environment and ensures customer satisfaction.

What are Sheetz customer service jobs?

Sheetz customer service jobs involve working at Sheetz convenience stores to assist customers with their purchases, answer questions, and ensure a positive shopping experience. Employees in these roles may operate cash registers, prepare food and beverages, restock shelves, and maintain store cleanliness. Strong communication skills and a friendly attitude are important, as customer service representatives are often the first point of contact for shoppers. These positions often offer flexible hours and opportunities for advancement within the company.

What are the positions at Sheetz?

Sheetz offers various positions including customer service associates, cashiers, food service workers, and management roles. These jobs typically require good communication skills, the ability to work in a fast-paced environment, and may involve shifts during evenings, weekends, or holidays.

What is the difference between Sheetz Customer Service vs Sheetz Cashier?

AspectSheetz Customer ServiceSheetz Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentConvenience store, customer-facing, fast-pacedCash register area, customer interaction, fast-paced
Employer & Industry UsageUsed across Sheetz stores for customer support rolesCommonly used for front-line cashier positions at Sheetz

Sheetz Customer Service roles focus on assisting customers, resolving issues, and providing a positive shopping experience, often involving communication and problem-solving skills. Sheetz Cashiers primarily handle transactions, operate cash registers, and assist customers at checkout. While both roles require similar credentials and work in the same environment, Customer Service positions may involve broader responsibilities beyond transactions. Understanding these differences helps job seekers identify the right role within Sheetz stores.

More about Sheetz Customer Service jobs
What job categories do people searching Sheetz Customer Service jobs look for? The top searched job categories for Sheetz Customer Service jobs are:
Infographic showing various Sheetz Customer Service job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 85% Part Time, and 12% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative I

Customer Service Representative I

Sheetz, Inc

Claysburg, PA • On-site

$19.46 - $32.41/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Sheetz rating

6.9

Company rating: 6.9 out of 10

Based on 626 frontline employees who took The Breakroom Quiz

5th of 47 rated convenience stores

Job description

4-day work weeks, shifts running from 8am - 6:30pm and 10am-8:30pm with a rotating schedule. Schedule includes some weekends and holidays.
This position offers a base hourly range of $19.46 - $32.41 per hour, depending on experience and qualifications, plus bonus based on company performance.
One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more... like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
OVERVIEW
Provide excellent customer service while serving as a first line de-escalation point to protect brand reputation, as well as troubleshoot technical app and other program issues.
RESPONSIBILITIES (other duties may be assigned)
  1. Address a range of customer service situations through various touchpoints and provide first line support for crisis-level situations to protect the brand.
  2. Possess basic knowledge of customer facing promotions and programs to provide first level technical support for customer technology issues (e.g., mobile app, online ordering, SheetzGo, subscriptions, loyalty program, etc.).
  3. Troubleshooting complex concerns pertaining to payment systems (e.g., Sheetz Visa, Fleet credit cards, FISCAL) and payments/transactions at store level (e.g., failed transactions, preauthorization and crypto payments).
  4. Work within ticketing system to document customer inquiries efficiently and accurately.
  5. Route inquiries to specific corporate departments as needed.
  6. Identify and escalate crisis situations to level 2 rep or supervisor as needed.
  7. Ability to keep consumer information and classified proprietary information confidential.
  8. Effectively navigate various software and computer systems necessary to the position.

QUALIFICATIONS
(Equivalent combinations of education, licenses, certifications and/or experience may be considered)
Education
• High School/GED required
Experience
• Minimum 2 years customer service experience required
• Minimum 2 years Help Desk/Call Center Experience preferred
Licenses/Certifications
• N/A
Tools & Equipment
• General Office Equipment
ACCOMMODATIONS
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

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About Sheetz

Sourced by ZipRecruiter

Sheetz, Inc. is a fast-growing, family-owned, food/convenience company that has been in business since 1952. Sheetz has over 600 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina. Our mission at Sheetz has been to meet the needs of customers on the go. Of course, things have changed over those nearly 70 years. Life is faster and busier, and customers expect us to be there when they need us most. One thing that hasn't changed is our commitment to our customers, our employees and the communities in which we operate. Sheetz donates millions of dollars every year to the charities it holds dear.

Company size

10,000+ Employees

Headquarters location

Altoona, PA, US

Year founded

1952

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